Customer Ratings & Reviews
- Model:
- QN65Q7FAAFXZA
- |
- SKU:
- 6619254
Customer reviews
Rating 4.8 out of 5 stars with 807 reviews
(807 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 65” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025) for its exceptional picture quality, ease of setup, appealing design, and ideal size. However, some customers have expressed concerns regarding connectivity issues, remote control quirks, and brightness levels. Overall, the positive aspects of the TV seem to outweigh the negative ones based on customer feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. No lagging and having to restart shows because of freezing. Great tv for a good price.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and great size. Very please with purchase
I would recommend this to a friend Rated 5 out of 5 stars
The best TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality and i found the tv in a good price
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and customer service. Picture quality is as expected.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV easy to set up. Good for sports and movies.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
This tv is a hit or miss!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in late June and I am now currently on my 3rd tv of this model! The 1st tv had a defective sound issue where the sound would just go out randomly then pop back in but it showed a nice picture. Best Buy sent tech support to swap it out and the 2nd one that shows a completely different looking picture (In a good way) like almost 120 hz looking and the colors were much more vibrant and rich and the picture was just all around mucher sharper then the 1st tv. However, upon unboxing I noticed that there was styrofoam stuck inside the bottom of the screen that I couldn’t remove because the screen was loose and it was crammed in there. I thought to myself, how is this even possible? Only to realize that the screen was separated from the frame and when I would tap it with my fingernail the screen literally moved. This was so odd because it was only the bottom of the screen that wasnt secured onto the frame of the tv. Best buy swaps it out again and now this 3rd tv is showing a horrile picture, lines in certain movies and a very poor picture quality and get this…THE BOTTOM OF THE SCREEN MOVES WHEN I TAP IT JUST LIKE THE 2nd TV! Atp I am done with Samsung! These tv’s are being built poorly and very inconsistent! What a shame because I had my last Samsung tv for over 10 years and it was awesome! I’m going to see if I can get a refund if not store credit and buy myself a Sony! I will never purchase another Samsung tv again!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Techsavymom,
Thanks for your review, and we're sorry to hear you've had trouble with more than one unit. That's not the experience we want for any customer. We'll make sure your feedback is sent to our product teams so they can review it closely as we continue improving for the future.
If you haven’t already, we recommend contacting Best Buy as soon as possible to request a refund or exchange while you're still eligible under their return policy.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and 2 tv i bought is new in good shape
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear picture. It is also easy to set it up.
I would recommend this to a friendRated 5 out of 5 stars
A good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit our living room perfectly. Good quality image and control.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 65”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, sound and picture. Overall Excellent!
I would recommend this to a friendRated 5 out of 5 stars
Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color and sound. Very clear picture especially sports games. Should have bought one sooner.
I would recommend this to a friendRated 5 out of 5 stars
Big Bang for your Buck!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, No complaints. Great Price to boot.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv very happy with the quality I bought a second one !
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems so far since I purchase this Television
I would recommend this to a friend Rated 5 out of 5 stars
Great TV for the sale price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the sale price. The app screen is a little clunky but manageable.
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Excellent sound! Absolutely worth the price
I would recommend this to a friendRated 5 out of 5 stars
awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, really helped improve my day to day operations
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV for the bedroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome television really great value for the money!
I would recommend this to a friend Rated 5 out of 5 stars
Samsung 65" Q7f series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value awesome TV , I highly recommend, easy set up,
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Price to performance on point.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price, the performance is amazing.
I would recommend this to a friend
















