Customer Ratings & Reviews
- Model:
- QN65Q7FAAFXZA
- |
- SKU:
- 6619254
Customer reviews
Rating 4.8 out of 5 stars with 809 reviews
(809 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 65” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025) for its exceptional picture quality, ease of setup, appealing design, and ideal size. However, some customers have expressed concerns regarding connectivity issues, remote control quirks, and brightness levels. Overall, the positive aspects of the TV seem to outweigh the negative ones based on customer feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
New Screen, better view
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the new screen. Since I bought it it’s the only tv I want to game or watch my shows on. The remote could have been better designed thought.
I would recommend this to a friendRated 5 out of 5 stars
Dissapointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these tvs. However it got returned because when we open the box it was broken
I would recommend this to a friendRated 5 out of 5 stars
NEED A TV .. . . THIS ONE IS FOR YOU!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE this TV. Samsung makes the BEST product and their customer service is second to none!
I would recommend this to a friendRated 4 out of 5 stars
Great image but
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the quality image not like the remote & the sound
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great TV for the price and upgrade for the entertainment center, It offers so many apps to download and works well with my existing sound system.
I would recommend this to a friendRated 5 out of 5 stars
Paul experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Associate was very knowledgeable and gave me a good understanding of the credit card process
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung makes it pretty easy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I like tvs that work vs ones that don't.
I would recommend this to a friend Rated 4 out of 5 stars
Nice TV but with some limitations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv unfortunately it was missing mounting screws so ratter can return the unit I purchased what was needed at the hardware store. Not as easy or as extensive for customizing channel selections as my old TCL unit but functional.
I would recommend this to a friendRated 5 out of 5 stars
Best Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So at first i was hesitent but then i went for it snd no issue at all and love the way the screen looks for movies and more snd its a big plus for gaming
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service quick and easy thank yall i definitely will be shopping with yall again
I would recommend this to a friendRated 4 out of 5 stars
65" led tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a pretty good picture with good sound quality overall
I would recommend this to a friendRated 5 out of 5 stars
good valve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price for led non back lit is good. I do not like how it takes me 6 clicks to get to Spectrum
I would recommend this to a friendRated 5 out of 5 stars
The best tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv, the most important thing is that the color is very bright.
I would recommend this to a friendRated 4 out of 5 stars
Decent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent TV. I bought this to replace an older Samsung in my bedroom. Great TV for the money. It is nowhere near as good as the LG OLED TVs. It works for my bedroom, however for your family room, it needs to be OLED.
I would recommend this to a friendRated 5 out of 5 stars
Thank you, Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Employees were great help and my daughter loves the product.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Q7F
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 65" Q7F QLED is an excellent TV at a reasonable Best Buy price.
I would recommend this to a friendRated 5 out of 5 stars
Upgrade to 65
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been wanting to upgrade and we were pleased with the previous Samsung. The best buy guy was extremely helpful and gave us good advice.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
ALOT of studder/judder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bright color and very strong contrast. Viewing angle is bad. HDR looks like garbage streaming, not to bad from 4k disks. Slow processor. ALOT of stutter/judder watching tv shows. The old samsung I had only suffered this watching old tv shows from the 70s and 80s. This 1 is ALL the time. Disappointed to say the least.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EricS,
Thank you for your feedback on the Samsung Q7F TV and your experience when watching fast-motion content. If the picture appears blurry or unnatural during high-speed scenes, there are several settings you can adjust to improve motion clarity.
Go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings
• Off: Disables all motion enhancement
• Auto: Automatically adjusts motion clarity based on content
• Custom: Enables manual control of:
o Judder Reduction: Smooths motion in film-based content
o LED Clear Motion: Increases sharpness during fast movement
o Noise Reduction: Helps reduce distortion in lower-quality sources
Additional Picture Controls
• Brightness – Adjust overall image brightness
• Contrast – Controls the difference between light and dark areas
• Sharpness – Enhances the definition of object edges
• Color – Adjusts color intensity for more natural or vivid tones
We hope these settings help improve your viewing experience, especially with fast-moving content. If you'd like further assistance, feel free to reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
Rated 5 out of 5 stars
James
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good price sales personally were very knowledgeable and helpful
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Annie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough option No HDMI out No audio out No videos out No optical out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Newhouse,
We're sorry of this misunderstanding - your Q7F features 3x HDMI ports. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.
For future purchases, we recommend double-checking the product specs on Best Buy’s site to ensure the model you choose has the ports you need. You’ll find the full list under the “Specifications” tab (just beneath the Highlights section): https://www.bestbuy.com/site/samsung-43-class-q7f-series-qled-4k-uhd-samsungvision-ai-smart-tizen-tv-2025/6619443.p?skuId=6619443
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
















