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Customer Ratings & Reviews

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Your price for this item is $499.99
The comparable value price is $649.99

Customer reviews

Rating 4.8 out of 5 stars with 809 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the 65” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025) for its exceptional picture quality, ease of setup, appealing design, and ideal size. However, some customers have expressed concerns regarding connectivity issues, remote control quirks, and brightness levels. Overall, the positive aspects of the TV seem to outweigh the negative ones based on customer feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 809 reviews
  • Rated 5 out of 5 stars

    Samsung QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great! Delivered on time and this TV is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in my front room. Features easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Super quick and the quality is great. Very little glare when sun hits it too. 10/10 Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no further questions after being helped I was well taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and best value at Best Buy. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just wanting the $400 gift card. Dont know if it even exists

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning and Vibrant! Couldn’t be happier! Displays are wonderful to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    https://www.bestbuy.com/site/samsung-65-class-q7f-

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! Would purchuse again. Might go smaller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture but overly co.icated home and guide. The voice feature is nice but numbers would be better to have as well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JennaB,

      We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.

      The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.

      For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
      • Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
      • Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.

      If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung tv is great and my daughter is enjoying it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit confusing as how to load streaming services and customize the home page

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for a tv I highly recommended. The service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv looks gorgeous,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks gorgeous, it integrates with the rest of my system incredibly,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problematic to switch between regular TV and streaming. Need to use both the cable remote and the TV remote, and frequently need to turn it off and back on to switch, and even then it's quite frustrating.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JOEZ,

      We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.

      The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.

      For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
      • Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
      • Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.

      If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice tv to get. The only thing that a very minor issue was the sound quality but I have a sound bar that fixed that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Samsung tv, i love all features that comes with a smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to believe that this TV is way under $1000

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Qled tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good picture but the price should be at around 300-400

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      EdwardG,

      Thanks for taking a moment to review Samsung’s Q7F TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is not the great. My old hisense was better pictures

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality with great resolution. Thinner than most televsions.

    I would recommend this to a friend