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Customer Ratings & Reviews

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$429.99
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Customer reviews

Rating 4.7 out of 5 stars with 1166 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality of the 65” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025), as well as the ease of setting it up. Some customers appreciate the size and design of the TV. However, some customers have noted issues with connectivity, the remote control, brightness, and volume output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,166 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as described. Would highly recommend. We have three previous.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best reception

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s is always sale the BEST products…!! Nice TV, Great performance … Love it…

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV reasonably priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a Family Room, paired with a quality movable mount. Picture very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and really easy to install great quality and images

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Family TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to set up, and great quality all-around! Strongly recommend for anyone in the market!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing review for gift card. Excellent item . Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Beautiful picture along with quick and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV compared to it’s price range. A lot better than the UHD.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65 Qled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV great picture for a good price the remote is small but once you get used to it it's awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is pretty good but not amazing, but for the QLED it’s not bad. Could have paid more for the best quality so I can’t really complain. Easy set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65" TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size for our space. Excellent picture & sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the remote. I do not like the volume control. It is difficult to control when I want to increase the volume, it goes to mute and I have to struggle with it. Otherwise, I like my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and amazing TV...great picture quality...we love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clerks were very helpful in my purchase. Knowledgeable and Friendly. TV is outstanding. I may not leave my house! Sports are great and now I get hungry when I watch a commercial. Quite a step up from my 16 yr. old 55" Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is a the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on Samsung 64! Easy to order on line with same day curbside pick up. Best Buy has great competitive prices with the added rewards benefits. Being a Geek Squad member has been very beneficial. Outstanding pc/ lap top support and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price and set up was super easy!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good choice for me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is too big for our apartment. I should have measured ten times instead of three. Also, the picture isn't great and the sound is out-of-sync. I don't know why. I bought a Samsung thinking it would be better quality and so far, the basics, like color, sound and pixelation are not good. Not the best choice for me. If I could return it, I would.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RachelC,

      Thank you for your feedback on the lip sync issues you're experiencing with your Samsung TV. This may be related to the content source, but if you're noticing the audio delay across all sources or channels, especially when using an external speaker setup (soundbar, receiver, etc.), there are a few settings that may help:

      1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay

      2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through

      3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now

      If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 INCH SAMSUNG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PICTURE! LOVE THE SIZE AND THE PRICE! NEED MORE STAFF TO HELP CUSTOMERS BUT THE STAFF WAS VERY HELPFUL

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product and quality for an awesome price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, immediate wifi response and great price!

    I would recommend this to a friend