Customer Ratings & Reviews
- Model:
- QN65Q7FAAFXZA
- |
- SKU:
- 6619254
Customer reviews
Rating 4.7 out of 5 stars with 1166 reviews
(1,166 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality of the 65” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025), as well as the ease of setting it up. Some customers appreciate the size and design of the TV. However, some customers have noted issues with connectivity, the remote control, brightness, and volume output.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
value tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's supposed to. satisfied. good value for the cost.
I would recommend this to a friendRated 5 out of 5 stars
Tv review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales representative was very friendly and very knowledgeable, answered all my questions and gave me helpful information
I would recommend this to a friendRated 5 out of 5 stars
Great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from my 2016 55” Samsung. Great brand and reliable. Easy menu and initial setup.
I would recommend this to a friendRated 5 out of 5 stars
Perfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptionally good quality excellent product would highly recommend to anyone to get this easy to assemble also edis at the Tracy California Best buy really thorough highly knowledgeable about product very good recommendation good job Best buy on this product
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv, great customer service! Great sale, went in wanting a 55", walked iut with 65"!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Best TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Economical and great television to buy. Enjoying it!
I would recommend this to a friend Rated 5 out of 5 stars
Good buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ive ever owned best buy always has reasonable prices
I would recommend this to a friendRated 5 out of 5 stars
Great Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, even comes with a lot of channels that work when you connect to Wi-Fi. Will be buying anither one soon!
I would recommend this to a friendRated 5 out of 5 stars
Best Budget 65” Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I have made in a while, beautiful bright display, great audio.
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the money. Sound could be better but overall great buy
I would recommend this to a friendRated 5 out of 5 stars
Nice purchase for a budget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Tv. Pretty responsive and comes with a lot of channels on Samsung TV
I would recommend this to a friendRated 1 out of 5 stars
incompetence/employee/manager-error cost $1500+
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not the tv, I had specifically got financed exactly for, the correct one was even on the receipt, employee confirmed he knows I told him the next model up(again that exact tv being the only reason I financed) to simply be told sorry our employee used your high interest rate rent to own for an absurd amount, not 24 hrs had passed when I had called them immediately upon even prior to that to be told since it was financed tho sorry it was entirely there errors I’d have to pay to restock return other ludicrous fees while also saying then it could possibly be removed from the loan but I’d have to reapply, also on same receipt payment plan I specifically said pa5 pro disc drive said that on receipt employee admitted as well to the extent I picked up a physical new released ps5 physical game specifically since I was told it was the disk drive version, each item went hand and hand with another was entirely there fault even accidentally ran credit in my wife’s name which I was assured while asking numerous times not to be assured because if not through my name I didn’t want the financing, what do you know every item which was purchased in there exact models was in compliment of the other items of not o my because ti which they also admitted complete fault repeating sorry we bound you to a high interest loan and under the false pretense of the items would be those of which I provided in detail and model I had given having had the employee confirm to almost annoyance by the end reading the numbers back to still grab the incorrect item of each when not making all other mistakes I was doing confirmation checks on nausea failing spectacularly ending by management confirming there errors, sorry they’re incompetent, sucks for me they didn’t know how to fix their issue, spoiler alert they made zero effort attempting to resolve via calling a superior or checking a employee manual, anything, exc
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CaitlinD,
We appreciate you sharing your experience; however, we recommend contacting Best Buy directly for assistance in correcting this situation. We hope it’s resolved in a timely manner.
If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available via the ‘Support’ link on our website.
~ Samsung Specialist
Rated 4 out of 5 stars
Not to many ports
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great tv the only reason its a 4 is because the volume isnt super loud. Definitely recommend a sound bar if wanting it for loud movies. Theres not alot of usb ports in the back so i need to buy an extenstion usb port to fit more stuff. Or get bluetooth soundbar and speakers
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was damaged when delivered. Once replaced, we live the quality of the picture.
I would recommend this to a friendBrand response from Samsung
Posted .CindyS,
We appreciate you sharing the issues you initially experienced with Samsung’s Q7F TV. Thank you for your patience throughout the inconvenience of arranging an exchange.
If you have any questions about your new unit or need assistance with setup or features, we’re here to help. You can reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Rated 5 out of 5 stars
It’s so good, I want another
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I’m thinning of getting another for my bedroom.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying our Samsung TV everyday! Happy with 9ur purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Excellent price. Picture is very clear with good sound.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung 65in class Q7F Series Qled 4K UHD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture. Not sure about the sound because I purchased a sound bar with it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is really good but it’s hard to install some apps
I would recommend this to a friend Rated 4 out of 5 stars
AnitaL.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not what I really wanted but it will do . It has some nice up grades but the overall picture view look like the same as as a older model TV set.
No, I would not recommend this to a friend
















