Customer Ratings & Reviews
- Model:
- QN65Q7FAAFXZA
- SKU:
- 6619254
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality of the 65” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025), as well as the ease of setting it up. Some customers appreciate the size and design of the TV. However, some customers have noted issues with connectivity, the remote control, brightness, and volume output.
This summary was generated by AI based on customer reviews.
Best choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always the best spot to find the electronics im looking for an the help is always available ..
I would recommend this to a friend- Pros mentioned:Picture quality
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good price working fine so far. .................................................
I would recommend this to a friend Bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality resolution for a decent price. Not a big fan of the Home Screen layout as it’s harder to reach wanted streaming services compared to older models. But overall, the tv is without a doubt worth the price and I would give it a 4.7 if given an option just due to the annoyance of the Home Screen layout.
I would recommend this to a friendVery Nice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. We have been enjoying it for several months now.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value easy stallment plan very convinient, staff are very helpful
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a 65” TV. Son loves it in his living room!!
I would recommend this to a friendSatisfied with my services at bestbuy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and very knowledgeable on my preference of the tv i purchased. Satisfied 100%
I would recommend this to a friendRating on my service at best buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was what I expected. Very professional and helpful at be st. Pick up was short and sweet. I wouldn't shop anywhere else.
I would recommend this to a friendSamsung Big Hit for Xmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift and he loved it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1111111
I would recommend this to a friendGreat Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Perfect Christmas present, came right on time
I would recommend this to a friendSamsung 65 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 would recommend, love the operating system and ability to sync with smart things app
I would recommend this to a friendgreat tv for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv for price no lag on the operating system (smart tv menu) highly recommend!
I would recommend this to a friend- Pros mentioned:Picture quality
65 tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is. Very good. Great tv for the price and quality
I would recommend this to a friend - Pros mentioned:Picture quality
It's okay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture but overly co.icated home and guide. The voice feature is nice but numbers would be better to have as well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JennaB,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
This tv is a hit or miss!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in late June and I am now currently on my 3rd tv of this model! The 1st tv had a defective sound issue where the sound would just go out randomly then pop back in but it showed a nice picture. Best Buy sent tech support to swap it out and the 2nd one that shows a completely different looking picture (In a good way) like almost 120 hz looking and the colors were much more vibrant and rich and the picture was just all around mucher sharper then the 1st tv. However, upon unboxing I noticed that there was styrofoam stuck inside the bottom of the screen that I couldn’t remove because the screen was loose and it was crammed in there. I thought to myself, how is this even possible? Only to realize that the screen was separated from the frame and when I would tap it with my fingernail the screen literally moved. This was so odd because it was only the bottom of the screen that wasnt secured onto the frame of the tv. Best buy swaps it out again and now this 3rd tv is showing a horrile picture, lines in certain movies and a very poor picture quality and get this…THE BOTTOM OF THE SCREEN MOVES WHEN I TAP IT JUST LIKE THE 2nd TV! Atp I am done with Samsung! These tv’s are being built poorly and very inconsistent! What a shame because I had my last Samsung tv for over 10 years and it was awesome! I’m going to see if I can get a refund if not store credit and buy myself a Sony! I will never purchase another Samsung tv again!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Techsavymom,
Thanks for your review, and we're sorry to hear you've had trouble with more than one unit. That's not the experience we want for any customer. We'll make sure your feedback is sent to our product teams so they can review it closely as we continue improving for the future.
If you haven’t already, we recommend contacting Best Buy as soon as possible to request a refund or exchange while you're still eligible under their return policy.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was a smooth purchase. As well as the delivery
I would recommend this to a friendTv 65 inch Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall we are totally enjoying our new 65 inch Samsung Tv. We shopped around and found the best price for this Tv @ Best Buy. We always seem to find what works best for us @ Best Buy!
I would recommend this to a friendMy TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV quality is great. Great customer service, and they loaded it for me.
I would recommend this to a friendBest tv ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product im super happy, the service was great
I would recommend this to a friendVolume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it a lot.. only problem that I have come across. Is the volume on the TV doesn’t go up very loud….
I would recommend this to a friend