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Customer Ratings & Reviews

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$429.99
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Customer reviews

Rating 4.7 out of 5 stars with 1166 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality of the 65” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025), as well as the ease of setting it up. Some customers appreciate the size and design of the TV. However, some customers have noted issues with connectivity, the remote control, brightness, and volume output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,166 reviews
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in and got the tv came home and it was damaged. Went back and they immediately felt sorry and gave me a replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV but with some limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv unfortunately it was missing mounting screws so ratter can return the unit I purchased what was needed at the hardware store. Not as easy or as extensive for customizing channel selections as my old TCL unit but functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fan of Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and Samsung quality. it’s a keeper. Thanks Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to 65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been wanting to upgrade and we were pleased with the previous Samsung. The best buy guy was extremely helpful and gave us good advice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent TV. I bought this to replace an older Samsung in my bedroom. Great TV for the money. It is nowhere near as good as the LG OLED TVs. It works for my bedroom, however for your family room, it needs to be OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultra high definition QLED TV has exceptional resolution clarity color and very vibrant

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate the extremely small remote control! Buttons are too small and too close together! Screen picture is good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      SLMO,

      Thanks for sharing your thoughts on the remote - we'll be sure to pass this along to our internal teams.

      If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Worth for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing resolution and no backlit bleeding, but software needs more improvements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That great this good super tv have for AI smart that nice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Paul experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate was very knowledgeable and gave me a good understanding of the credit card process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes it's worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Easy to setup and I love that everything is connected to my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dissapointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these tvs. However it got returned because when we open the box it was broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New living room TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to place a 50" in my living room. Price was very competitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good valve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price for led non back lit is good. I do not like how it takes me 6 clicks to get to Spectrum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend TV store.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great staff as well as top quality products!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Dont waste you money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is fine, picture and refresh rates are good but live streaming is a joke. It disconnects from wifi every 10 min. Contacted bestbuy and they dont care and told us to call the manufacturer. Not a good TV for as much online streaming is required nowadays.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      Thank you for sharing your experience. If your TV is having trouble connecting to Wi-Fi, try the following steps:

      1. Keep the TV within 50 feet of your modem or router and reduce interference from other devices or walls.
      2. Power cycle your TV and router by unplugging both for 30 seconds, then plugging them back in.
      3. If you're using an Ethernet cable, verify it's functional. If using Wi-Fi, move the router closer to the TV.
      4. Run a Smart Hub Connection Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
      5. Also check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
      6. If the issue persists, consider a factory reset: Settings > All Settings > General & Privacy > Reset > Factory Data Reset

      If you still need help, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television provides an excellent 1080P picture. The 4K performance is okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hue Light Sync

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, I dont regret, with the exception of finding out that the Hue Light sync that's built into the tv is a monthly fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my sister and brother-in-law. They really enjoy this TV although it was rather difficult to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is in excellent conditions and the workers were super helpful in helping me pick it out.

    I would recommend this to a friend