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Customer reviews

Rating 4.8 out of 5 stars with 1044 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality, ease of use, and vivid colors of the 65" Class Q80 Series LED 4K UHD with HDR Smart TV. Many appreciate the great viewing angle, HDR, overall TV quality, reasonable price, and simple setup. Some customers have noted concerns regarding the remote control and the reliability of the Bixby feature. There were also a few comments about reflections, blooming, and occasional unexpected power-ups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,044 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great tv for the month that I have used it. The only complaint I have is that the Bixby option will pop up for no apparent reason. But the picture quality is the best I have seen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No complaints!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love!!! Was initially skeptical about buying such a large TV, but happy I caved. Great picture quality! Ton of features. Do yourself a favor though and get a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superior Samsung TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television provides the best picture quality I have ever seen on an in home television system. It is extremely clear and there is no glare from the room lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture- good quality tv. Just bought so will add to review once it’s installed and been in use a couple of weeks. Best Buy employees were excellent help with narrowing down our choices

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, even when not watching 4K content (older content does not look as good, but a fair trade off). Was not inexpensive, but have no regrets about the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything in the tv is really good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers work really well. The graphics are amazing. My kids enjoy playing on their Xbox on the tv. it’s easy to switch to a different app. Example: going from Netflix to Hulu.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 qled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv just what I expected, great picture looking forward to watch sports live ,great price got it on sale . Great sales person leslie chavez very helpful n knowledgeable TKS LESLIE

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about spending the money on it but it was money well spent Only thing I wish it has is Dolby digital. Hdr 10+ is good but doesn't have as many titles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded a 55" projection TV to the Samsung 65" Q80 QLED TV. Color, detail, and sound are so much better. don't know why I waited so long! Black Friday early price made this a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV. Clear picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrant colors, love the size, feels like our own movie theater in our living room. I wish it had Alexa built in, it has “Bixby” voice control which we’re trying to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, the anti-glare is amazing, and the bezels are super thin. Wish it the input box like the Q90 but otherwise it's got just about everything that anybody would need.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great QLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image, superb colors, great tv, fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is awesome. When I went to purchase the Q80 they did not have them in stores yet. They ordered it for me since all they had was the Q8f which is the 2018 model. Glad I waited.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Samsung finally died so we chose this 65” model. It was delivered and set up by Best Buy. We have no issues with it and our enjoying it’s great picture and “smart” features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A new to watch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference in the quality of the picture. Better quality than watching a movie at the theater. You can see all the details and love the way it adjusts to the light in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our purchase 3 weeks ago. Beautiful, bright picture. Had the Geek squad connect 5 devices and a universal remote at the same. All accomplished perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeding our expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking at a LG product that was on sale after our Toshiba crashed after just 2 years. Sony had a good looking unit but after careful consideration we chose the Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good size and great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was easy to set up and install. Picture looks great and it apps load at a good speed. Wireless connectivity has been solid and no issues streaming content.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung QLED TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is simply spectacular. It had been well over 10 years since I had purchased my last TV and there is no comparison. Go to Best Buy and check it out for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture and features. Set it up myself. It was a bit tedious getting passwords to watch TV but 1 and done. No complaints. But I do suspect the TV is watching me...

    I would recommend this to a friend