Customer Ratings & Reviews
- Model:
- QN65Q80RAFXZA
- SKU:
- 6331763
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality, ease of use, and vivid colors of the 65" Class Q80 Series LED 4K UHD with HDR Smart TV. Many appreciate the great viewing angle, HDR, overall TV quality, reasonable price, and simple setup. Some customers have noted concerns regarding the remote control and the reliability of the Bixby feature. There were also a few comments about reflections, blooming, and occasional unexpected power-ups.
This summary was generated by AI based on customer reviews.
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great with the xbox one x and im sure will be better with the next gen. However you do need to buy nails for the TV if you plan to mount it, but you can go to home depot for those screws. You will find the size in the manual.
I would recommend this to a friend- Pros mentioned:Picture quality
Sound sync issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re very happy with the picture but the tv and sound bar are not matching up. Jake from Geek Squad has been fantastic to help fix or replace
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome picture
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this T V it has an incredible picture. This is the first LG TV I have ever owned and I’m very satisfied with the picture .
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. The picture quality is great. Haven’t had time to really play with all the features. Easy setup.
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing QLED TV. The picture and sound quality is marvelous. SmartThings app is a plus for the connectivity from phone to TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Much lower glare than previous tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this tv. Picture is crystal clear, and the way the back lighting is, there is much less glare in a room surrounded by windows.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like I said, this is a very nice product, but still getting used to it. Images are very good, but don't blow me away as I thought it would. Sale person told me that if I spent another $200 I could have a calibration performed to maximize it's performance. Really, you would think that for $2800 this product should be perfect right out of the box. Think, if I had to do it all over again, I would have just stuck with Sony...
No, I would not recommend this to a friendBrand response from Samsung
Posted .toolman,
Thank you for your review of this Samsug Q80R QLED Smart TV. I am sorry to hear that you were not completely satisfied with its picture quality.
You can configure the screen settings to your taste. Complete details can be found on page 95-96 of the eManual:
http://downloadcenter.samsung.com/content/UM/201907/20190701114654234/MUSATSCR-3.0.8_EM_MUSE_USA_ENG-US.pdf
Our customer support representatives are more than happy to assist you with finer adjustments. Simply phone us at 1-800-SAMSUNG (ask for TVs).
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or Find us on Twitter at: https://twitter.com/SamsungSupport
To optimize your product experience, we encourage you to register your new Samsung TV at: https://www.samsung.com/us/support/register/
The registration helps you gain access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Ambassador
- Pros mentioned:Picture quality
Easy to install/ Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted the 75 inch Q80 but wasn’t available and don’t regret going with 65 inch. Picture quality great and easy installation.
I would recommend this to a friend Great TV. Beautiful picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does more than you can imagine, particularly if you use the smart USB connection. One remote does it all, except for my cable box. Once I drop cable and go to total streaming it will be perfect. Like being able to watch YouTube and Facbook on the big screen.
I would recommend this to a friend- Pros mentioned:Picture quality
Good Picture... old interface
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Is the picture worth the additional dollars - well, that is a value decision! Interface is not as good as LG.
I would recommend this to a friend Gaming TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a huge TV enthusiast. I like this TV, but I don’t love it like I thought I would. I now wish I would’ve bought an OLED instead. The blacks in this TV can be saturated. When gaming in dark scenes/areas, the picture isn’t defined and blends with surrounding environments. It’s disappointing because Samsung talked this TV up for its gaming functionality. Other than the annoyance with saturation in black levels, the TV is great.
I would recommend this to a friendGlad I upgraded
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to spend the extra money on the non glare feature but I love it! I have windows that I would have to close at certain times of the day because I couldn’t see the screen but now I leave them open all the time. Also love the one remote feature.
I would recommend this to a friendEveryone was very helpful.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales agent and the Geek Squad made everything easy for me. The sales agent recommended the right tv for my room. The Geek Squad did hookups and operation connections like I never would have known how to do. All involved get thumbs up from me.
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks fantastic, especially for gaming, but the relative scarcity of audio and HDMI ports is a downer.
I would recommend this to a friend - Pros mentioned:Picture quality
Wow, pretty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The view is amazing Noticed a difference on our regular shows right away Same with movies, great picture
I would recommend this to a friend - Pros mentioned:Picture quality
Q80
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv overall. Would recommend to my friends and family.
I would recommend this to a friend - Pros mentioned:Picture quality
Rich black tones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image is smooth in transition and the blacks are deep. We were sold by the image to size to features value.
I would recommend this to a friend - Cons mentioned:Remote control
Great picture.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV, but hate the remote control. Need to be a techie to figure out how to use the remote.
I would recommend this to a friend - Cons mentioned:Bixby
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bixby needs improvement. Hard to log in to Hulu. Bixby also turns on without hitting the voice button.
I would recommend this to a friend Best tv I ever bought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just wanna day this had to be the best purchase I’ve made at Best Buy I love this tv it’s amazingly vivid and color depth is unreal. The associates at the store were very helpful and made this expensive purchase painless. I couldn’t be happier
I would recommend this to a friend