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Customer Ratings & Reviews

Your price for this item is $557.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.8 out of 5 stars with 1045 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality, ease of use, and vivid colors of the 65" Class Q80 Series LED 4K UHD with HDR Smart TV. Many appreciate the great viewing angle, HDR, overall TV quality, reasonable price, and simple setup. Some customers have noted concerns regarding the remote control and the reliability of the Bixby feature. There were also a few comments about reflections, blooming, and occasional unexpected power-ups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,045 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice on a TV. It is our first smart TV. Love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture quality very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for a room that has a lot of natural light, no glare on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for to the lady that sold us this great tv. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv I waited a while to get it and I must say it was so worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the sales people to the geek squad we couldn’t be more pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products that were purchased are awesome. I would purchase items again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture quality but have to give it a 4 because I haven’t figured out if the glitch we are experiencing is from the TV or our cable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bull,

      Thank you for purchasing this Samsung Q80R QLED Smart TV. I am sorry to hear that you are experiencing issues.
      I invite you to please contact Samsung TV Support so that we can better understand and troubleshoot the issue for you.
      You can reach us via:
      1) Phone: 1-800-SAMSUNG
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    tv wall mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv wall mount! Swivels for perfect viewing in all parts of the room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new tv. I enjoy watching movies and videos .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HDTV!!! I really love this TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Samsung customber, its the only TV for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product if not for Affordability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen resolution and light in weight. Overall, the TV is very well designed for wall mounting. It's a bit pricey compared to others on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged a TLC for this TV. Higher priced but a better value overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase. I am pleased about the choice I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO SOCIAL MEDIA FOR ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't my review showing up on ANY social media platform. Ever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got to love the visual quality and the price is just about right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for watching BB and Football.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective installation men. Was happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a little over a month now and thoroughly enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up was awesome! I'm enjoying the TV very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, but recommend Geek Squad for set up. It's not easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. It has the Apple TV app pre installed

    I would recommend this to a friend