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Customer Ratings & Reviews

Your price for this item is $557.99
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Customer reviews

Rating 4.8 out of 5 stars with 1045 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality, ease of use, and vivid colors of the 65" Class Q80 Series LED 4K UHD with HDR Smart TV. Many appreciate the great viewing angle, HDR, overall TV quality, reasonable price, and simple setup. Some customers have noted concerns regarding the remote control and the reliability of the Bixby feature. There were also a few comments about reflections, blooming, and occasional unexpected power-ups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,045 reviews
  • Rated 4 out of 5 stars

    Beautiful TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this about a month ago and it has been great. The only complaint I have is that the Amazon prime Video freezes up a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. However there is a lag when one of the auto detections is on. Still would buy again for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quality of the picture is fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and the two guys were wonderful. The sound and the picture are not in sync, especially with movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we still get some late afternoon sun glare but much much better than what we had before. what we get is acceptable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Green/Red Tint is not really accurate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have is with the Green/Red Tint feature. It always seem to have a major green tint to the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Not overly impressed with the sound, which is the reason for not getting 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again if I didn't have one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy one again if I didn't have one now. Hope it last as long as the other one .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products are as expected and the service of the Geek Squad was GREAT!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good picture. easy install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call Samsung to make Bixby work right but overall happy with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV is great, however the Samsung sound bar constantly disconnects,

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      booboo.

      Thank you for purchasing the Samsung 4K Smart TV. I am sorry to hear that your Q80R TV disconnects with the soundbar.

      So that we can better troubleshoot this issue and provide steps towards a solution, I invite you to please contact Samsung TV Support via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/.
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Was a great decision to purchase, very helpful staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality QLED tv with smart functions all over it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shortest power cord of all time or it would have the final star.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I was able to get 24 month 0 interest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with selection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Highly recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More effective speaker installation would enhance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above not bad will continue getting used to format‐

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, good for a den, living room , game room or any room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good tv good pic no glare from windows

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is not sync to cable sound a little too high tech

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy Samsung for the technology and quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lip Sync Issues between Q80 soundbar and Q80 TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung Q80 HDTV and a Samsung Q80 Atmos soundbar. These two units independent of each other provide an awesome AV experience...But...When paired together, I have noticed far too many lip sync issues between the television and the output of the soundbar even when connected through the Arc port and after making adjustments to the Digital Output Audio Delay. Not sure if Samsung has a planned software update to correct this issue but it needs to be addressed. Again, independent of each other, these units are awesome! But when paired together, leaves me with a mixed bag of emotions because of the sound delay. Without a design fix, will need to return one of these devices.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LipSync2019,

      Thank you for your purchase and your review.
      I am very sorry that you have experienced lip syn issues.

      Are you playing Dolby Digital content? Have you tried switching to PCM or feeding the source directly to the soundbar?
      We would like to understand more of your system setup and provide solutions.
      Please reach out to us via any of the options here:
      1) Phone: 1-800-SAMSUNG (ask for TVs)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport Samsung