Customer Ratings & Reviews
- Model:
- QN65Q800TAFXZA
- |
- SKU:
- 6401972
Customer reviews
Rating 4.5 out of 5 stars with 324 reviews
(324 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, describing it as beautiful and bright. They also appreciate the easy setup process and the 8K resolution, calling it awesome. While some customers have concerns about the price, others highly recommend the TV, especially for gaming with the PlayStation 5.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Television with pretty picture. My wife loves it!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Poor for sports watching,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv produced a nice picture however it’s not ideal for sports, it does a lot of juddering and no setting could fix it. For the money this tv cost this should not be an issue.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
belkis
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful picture and great value. Love the resolution
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Kk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV working perfectly, great colors and
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice tv with a nice picture and good size
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very good but not as good as in the store.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 3 out of 5 stars
Sound and Lag
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume on this TV is the worst I have ever experienced. My smaller 50" tv is louder. The remote laggs constantly and the tv fails to respond to remote. Sucks I can no longer get a refund.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Samsung - 65" Class Q800T Series QLED 8K UHD Smart
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in Grand Rapids MI. i purchased Samsung TV online and next day i drive to detroit to pick up item, when i arrived i was told they that I can't pick up TV because is broken. It was realy good deal so i fill that they don't like give to me this TV. I drive to Detroit for nothing and spend my time and gas. I rating 3 stars but i didn't owe this TV.
I would recommend this to a friendRated 5 out of 5 stars
Boyfriend loves his TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV only because my boyfriend talked so much about this brand and how great the quality would be. He absolutely LOVES his TV. Funny thins is I love it too! I enjoy the quality of it and it’s a an amazing size for our new apartment. Thank you Samsung!
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
No Good TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died within two years of purchase!! Wouldn't buy again!
No, I would not recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Two thumbs down
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a dump on me in exactly 2yrs. Waiting to get repaired.
No, I would not recommend this to a friend Rated 5 out of 5 stars
go go gadget tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So once in a while I splurge on tech. And this was well worth the extra $$. Don't get me wrong, My other standard 4K's are great but seeing the 8K stretch is like being right there. Almost like a 3D effect at times.
I would recommend this to a friendRated 4 out of 5 stars
Positive Comments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I like it and have been a long time consumer of Samsung products. I don’t know why, but sometimes the color is faded and other times it looks good and what I expected.
I would recommend this to a friendRated 2 out of 5 stars
Quality issue
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like quite a few people that you can see in the reviews, I have had issues with this TV. I am experiences an issue with two white boxes on the TV screen where the picture is lighter than anywhere else on the screen. One at top, one in bottom corner. They are about 5inx5in each. Wish I had bought BestBuys buyer protection plan :-(. Instead I am trying to work with Samsung on warranty. Have logged two tickets. First one was cancelled due to COVID issues with repair staff. Hope this gets fixed on the second service call which is supposed to happen this week. Apparently Samsung outsources this work and the service company they assigned has horrendous reviews. Hoping I somehow have a good outcome. Overall very disappointed in this experience. Have had several Samsung TVs in the past and never had an issue. It appears the Quality of this model is very poor. A travesty at this price point! Wish I had paid closer attention to the reviews.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rodfern:
I am very sorry that you experienced issues with your Q800T TV and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience. Should you have any issues with your TV after service is complete, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 4 out of 5 stars
If not on sale I would pass.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv runs a bit warm after it’s been running for a few hours. A good suggestion would be to turn on intelligent mode on otherwise the tv tends to show really dark.
I would recommend this to a friendRated 5 out of 5 stars
Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was good. The gentlemen were very knowledgeable (Robert and Mark) with set up and we’re done in no time. They answered all questions and were very courteous. Thank you
I would recommend this to a friendRated 4 out of 5 stars
8k tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed in that you can only view 8k on 8k stations so pretty much im still watching tv in 4k, wish that the employee would of mentioned that
No, I would not recommend this to a friendRated 5 out of 5 stars
8K Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice television. The T.V. speakers are loud enough for my small room. I try to look for 8K video content and it is very beautiful. I am happy with my purchase
I would recommend this to a friendRated 5 out of 5 stars
Great adaptive picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best TV I've owned Its definitely a great choice if you're looking for an 8k within a reasonable price budget.
I would recommend this to a friendRated 5 out of 5 stars
65” Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are salesperson was very knowledgeable of his job . Every question we ask he knew the answer. He never made us fill rushed. Very nice person.
I would recommend this to a friend




















