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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 324 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, describing it as beautiful and bright. They also appreciate the easy setup process and the 8K resolution, calling it awesome. While some customers have concerns about the price, others highly recommend the TV, especially for gaming with the PlayStation 5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 324 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Television with pretty picture. My wife loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Poor for sports watching,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv produced a nice picture however it’s not ideal for sports, it does a lot of juddering and no setting could fix it. For the money this tv cost this should not be an issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    belkis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful picture and great value. Love the resolution

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Kk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV working perfectly, great colors and

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice tv with a nice picture and good size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very good but not as good as in the store.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Sound and Lag

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume on this TV is the worst I have ever experienced. My smaller 50" tv is louder. The remote laggs constantly and the tv fails to respond to remote. Sucks I can no longer get a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung - 65" Class Q800T Series QLED 8K UHD Smart

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in Grand Rapids MI. i purchased Samsung TV online and next day i drive to detroit to pick up item, when i arrived i was told they that I can't pick up TV because is broken. It was realy good deal so i fill that they don't like give to me this TV. I drive to Detroit for nothing and spend my time and gas. I rating 3 stars but i didn't owe this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boyfriend loves his TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV only because my boyfriend talked so much about this brand and how great the quality would be. He absolutely LOVES his TV. Funny thins is I love it too! I enjoy the quality of it and it’s a an amazing size for our new apartment. Thank you Samsung!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    No Good TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died within two years of purchase!! Wouldn't buy again!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Two thumbs down

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a dump on me in exactly 2yrs. Waiting to get repaired.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    go go gadget tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So once in a while I splurge on tech. And this was well worth the extra $$. Don't get me wrong, My other standard 4K's are great but seeing the 8K stretch is like being right there. Almost like a 3D effect at times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Positive Comments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like it and have been a long time consumer of Samsung products. I don’t know why, but sometimes the color is faded and other times it looks good and what I expected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quality issue

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like quite a few people that you can see in the reviews, I have had issues with this TV. I am experiences an issue with two white boxes on the TV screen where the picture is lighter than anywhere else on the screen. One at top, one in bottom corner. They are about 5inx5in each. Wish I had bought BestBuys buyer protection plan :-(. Instead I am trying to work with Samsung on warranty. Have logged two tickets. First one was cancelled due to COVID issues with repair staff. Hope this gets fixed on the second service call which is supposed to happen this week. Apparently Samsung outsources this work and the service company they assigned has horrendous reviews. Hoping I somehow have a good outcome. Overall very disappointed in this experience. Have had several Samsung TVs in the past and never had an issue. It appears the Quality of this model is very poor. A travesty at this price point! Wish I had paid closer attention to the reviews.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    If not on sale I would pass.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv runs a bit warm after it’s been running for a few hours. A good suggestion would be to turn on intelligent mode on otherwise the tv tends to show really dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good. The gentlemen were very knowledgeable (Robert and Mark) with set up and we’re done in no time. They answered all questions and were very courteous. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    8k tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed in that you can only view 8k on 8k stations so pretty much im still watching tv in 4k, wish that the employee would of mentioned that

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    8K Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice television. The T.V. speakers are loud enough for my small room. I try to look for 8K video content and it is very beautiful. I am happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great adaptive picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best TV I've owned Its definitely a great choice if you're looking for an 8k within a reasonable price budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are salesperson was very knowledgeable of his job . Every question we ask he knew the answer. He never made us fill rushed. Very nice person.

    I would recommend this to a friend