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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 324 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, describing it as beautiful and bright. They also appreciate the easy setup process and the 8K resolution, calling it awesome. While some customers have concerns about the price, others highly recommend the TV, especially for gaming with the PlayStation 5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-324 of 324 reviews
  • Rated 1 out of 5 stars

    Don't buy a Q800 TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you pay 3k for a TV, you expect it to last longer than three years... Unfortunately for this TV that was not the case... I've had really good look with Samsung TV's in the past but unfortunately I don't know if I will ever suggest or purchase another Samsung TV. We've scheduled Geek Squad to repair the TV and were told that the part is technically an order part.. And the repair part would not be provided anytime soon...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Crap Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending $3k on a tv, it decides to stop working in 2 years. While my less than $700 Samsung tv still works and it’s older than 7 years

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last for a year. Would never buy a samsung in my life. Worst experience when talking to the samsung customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sold me a returned broke tv fir $2000

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a $1600 Sony because it died after a month, got this Samsung for an extra $450. Was excited to get home and set up. Everthing hooked up and I plug it in and it turns on by itself and displays Roku which is on input 4. Was alittle curious about that, no welcome screen. After seaching through looking for set up, I see someone else's email address as an account for the tv. They sold me a returned tv as brand new for $2000. That's not the worst of it, it was returned for a reason, one line down the left of the screen and several lines across the bottom. Imagine paying $2000 for trash.

    No, I would not recommend this to a friend