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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 324 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, describing it as beautiful and bright. They also appreciate the easy setup process and the 8K resolution, calling it awesome. While some customers have concerns about the price, others highly recommend the TV, especially for gaming with the PlayStation 5.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 324 reviews
  • Rated 4 out of 5 stars

    Excellent 65 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reception is excellent; however, buying an 8K with Direct TV is not money well spent since Direct TV does not offer even 4K unless you want to pay an extra $380. Since the TV was installed in a small area, I bought a sound bar to go along with it. At first, the sound bar would cut off in the middle of movies, etc. A second tech came to fix this problem. Now, the TV remote does not work with the sound bar so 2 remotes must be used, one for picture and the other for sound. Little issues like this do not speak well of your company. Additionally, I returned some not needed equipment a few days late and the worker treated me like an old bum. After having spent $4600 at your store, I expected better treatment.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ginia,

      I am glad that you are enjoying your Samsung Q800T 8K QLED TV!

      You can control your connected devices using your TV remote by following these set-up steps:
      1) Connect an external device to the HDMI port of the TV, and then power on the external device. Your TV will automatically recognize the device when connected through HDMI, and will switch the output. If it doesn't automatically detect it, then keep following the steps to set up Universal Remote.

      2) Press the Home button on your TV remote to access the Home Screen. Using the directional pad on the remote, navigate to Source. When the selector is placed over Source, the Source menu will appear. Press UP on the directional pad to access Universal Remote.

      3) Select Universal Remote on the Source screen. Next, select Start and make sure the device you want to connect is turned on. When your desired device displays, select it. Follow the on-screen instructions to complete the setup and register the device. The instructions may vary, depending on the device type selected.

      4) Your TV and the remote will memorize the external device and its connection port (HDMI 1, HDMI 2, etc.) to make controlling everything even easier. Occasionally, the device may not respond after it's registered. To make sure the connection is made, you need to re-register the device.

      If the control issue persists, please reach out to Samsung Customer Support at:
      1) Phone: 1-800-SAMSUNG, available 8AM – 12AM EST 7 Days A Week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    NEXT GEN TV baby!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is excellent. Next gen service is amazing on this tv. Some tv stations even do an application that loads while watching. It allows me to watch local news and free streaming service all thru that app.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65" 8K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is absolutely amazing . If you are looking for a new tv I would recommend this one. I had this tv for about 3 weeks and so far very good . It took some tweeting for a couple days to get were I like it !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 8k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV is just what we needed. The color and perfect for the well lite-family room and the sound stands alone without a sound bar. But we are in the market for a one just to take it to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K gaming looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Very bright screen. Don’t care for the intelligent mode so we keep it turned off. Xbox Series X games look great. Only thing is the tv doesn’t support Dolby Vision to my knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fantastic. What a great picture. My set up guys Justin and Chris who delivered and set everything up went above and beyond. Can't say enough about them or there service.

    I would recommend this to a friend
  • Pros mentioned:
    8k

    Rated 5 out of 5 stars

    Finest TV I've ever seen or owned in my 78 years !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched tv's for past seven months. This one has 70 watt speakers, very important in flat screens. 240 motion capability. 8k. Superb features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very high quality. Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has very high quality of color and with several streaming apps built in, it really makes it the most convenient tv possible. For the price it is, it definitely is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, only down side is there is not any 8k native media. However I think the AI upscales to close. Internet connection can cut out when first turning on which is only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality on gaming wasn’t tht great but it has great picture quality on movies. Speakers could of been a lil louder to me. But it’s an good over all tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an open box deal. There were 2 issues one it had no stand and 2 it's remove didn't work at all. Easy fix for both. The picture is great and sounds great too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pricy but very good picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the picture on a tv I have ever seen. My wife nearly fell down in the store because of the vivid and crisp demo video that was playing. Very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! You won't be disappointed. The picture quality is excellent! I would highly recommend this to anyone who is in the market for a totally new TV experience.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, the colors on local TV news didn't seem right, but then the colors turned out fabulous. Haven't quite figured out how to use all the Smart features.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A powerful tv that does it all

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best color I have seen picturesque. Tv keeps getting better as we age . I have lesser value tv and it shows just as good .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and easy to set up. Picture is sharp and vibrant colors. Sound is great without needing a sound bar. Highly recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome QLED 8K 65 inch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is unbelievable the color, black and white pictures are excellent. The sound just from the TV is clean and crisp. I couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, especially for certain movies tv shows don’t see huge difference from my 4K. Overall very good tv but probably spent too much

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    8K ready

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear and resolution is high. It fits in the same space as my 55". A substantial improvement in the quality of the picture and technology.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Very please with this purchase. Picture is crisp and clear from all angles in our living room. Highly recommend this Samsung TV

    I would recommend this to a friend