Customer Ratings & Reviews
- Model:
- QN65Q80BAFXZA
- |
- SKU:
- 6503080
Customer reviews
Rating 4.7 out of 5 stars with 1215 reviews
(1,215 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the 65” Class Q80B QLED 4K Smart Tizen TV for its stunning picture quality, easy setup, and immersive sound. They rave about the vibrant colors, sharp clarity, and excellent gaming experience. While some find the remote control to be a bit tricky to use, the overall consensus is that this TV offers great value for its price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product, great support.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and when I encountered issues, their phone support was outstanding - got someone quickly and the answers I needed.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 65" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I expected and more. I have been buying Samsung TVs since buying a projection TV in the mid 80's. Have never had a problem with any of them.
I would recommend this to a friendRated 5 out of 5 stars
TOM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints at this time. Everything is fine so far. The unit arrived on time, the box was in good shape and the two young men that delivered it were very courteous.
I would recommend this to a friendRated 5 out of 5 stars
Retiree who is satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, Had a Samsung from BBY 8 years ago, great. I blew the sound bar out which also took out the tv sound. Got a new one, geek squad installed, they’re the best
I would recommend this to a friendRated 5 out of 5 stars
Samsung 65"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great. Takes a little getting used to for someone coming from a none smart TV. Had a problem, which the Geek Squad has addressed. We are all good.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great picture and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to setup following the onscreen instructions. Easy to display videos from a phone or tablet.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Great TV - Bad Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great! Excellent picture and easy setup. The remote stopped working within the first week though and now and my stuck with a generics remote without the voice command we really wanted.
I would recommend this to a friendBrand response from Samsung
Posted .EliasF,
I’m sorry to hear your Q80B TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds.
After performing the reset, you'll need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.
If the remote is still not working:
1. Unplug the TV for 30 seconds, and plug it back in.
2. Try moving closer to the TV and re-pairing.
3. Check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery.
4. Check for available firmware updates on your TV. Go to: Home > Menu > Settings > Support > Software Update > Update Now
If the issue persists, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible picture qulaity. The brightness and color look amazing. I highly recommend this tv.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great viewing angles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the brightness, sound, and viewing angles
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Easy Set Up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up the TV was easy and quick. The picture quality is amazing and clear. Absolutely love this TV
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy Samsung and this TV is my favorite. Great picture and sound. Easy to use apps.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 65
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Excellent picture. Love the remote. Easily access all streaming services.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Good Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Very happy with the quality of the product, and the service at the store. We’re having a hard time getting used to the tiny remote, and will probably try a universal one.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Best tv I’ve owned.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awesome! Clear picture. Vibrant colors. I would definitely purchase again.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV. Sharp, good price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our older TV died and we needed a replacement. This has a very small bezel so I could maximize the available space for viewing use.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV especially for the price. Has great sound and easy to operate with all the apps.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing TV!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing video quality! I would recommend this TV to anyone and everyone!
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
65” Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, sharp colors worth every penny! Great sized tv for watching sports love it
I would recommend this to a friend Rated 5 out of 5 stars
Raul
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our recent purchase and the over professional service we received when the tv was delivered and mounted.
I would recommend this to a friendRated 5 out of 5 stars
Amazing screen detail
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen detail is amazing. Sound is ok, need a sound bar. I wouldn’t never buy a Samsung appliance but I always buy their TVs.
I would recommend this to a friend





























