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Customer Ratings & Reviews

Model:
QN65Q80BAFXZA
SKU:
6503080
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Customer reviews

Rating 4.7 out of 5 stars with 1215 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the 65” Class Q80B QLED 4K Smart Tizen TV for its stunning picture quality, easy setup, and immersive sound. They rave about the vibrant colors, sharp clarity, and excellent gaming experience. While some find the remote control to be a bit tricky to use, the overall consensus is that this TV offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,215 reviews
  • Rated 5 out of 5 stars

    Great product, great support.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and when I encountered issues, their phone support was outstanding - got someone quickly and the answers I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and more. I have been buying Samsung TVs since buying a projection TV in the mid 80's. Have never had a problem with any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at this time. Everything is fine so far. The unit arrived on time, the box was in good shape and the two young men that delivered it were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retiree who is satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, Had a Samsung from BBY 8 years ago, great. I blew the sound bar out which also took out the tv sound. Got a new one, geek squad installed, they’re the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great. Takes a little getting used to for someone coming from a none smart TV. Had a problem, which the Geek Squad has addressed. We are all good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to setup following the onscreen instructions. Easy to display videos from a phone or tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV - Bad Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great! Excellent picture and easy setup. The remote stopped working within the first week though and now and my stuck with a generics remote without the voice command we really wanted.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      EliasF,

      I’m sorry to hear your Q80B TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds.

      After performing the reset, you'll need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.

      If the remote is still not working:
      1. Unplug the TV for 30 seconds, and plug it back in.
      2. Try moving closer to the TV and re-pairing.
      3. Check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery.
      4. Check for available firmware updates on your TV. Go to: Home > Menu > Settings > Support > Software Update > Update Now

      If the issue persists, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture qulaity. The brightness and color look amazing. I highly recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great viewing angles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the brightness, sound, and viewing angles

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the TV was easy and quick. The picture quality is amazing and clear. Absolutely love this TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Samsung and this TV is my favorite. Great picture and sound. Easy to use apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Excellent picture. Love the remote. Easily access all streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Very happy with the quality of the product, and the service at the store. We’re having a hard time getting used to the tiny remote, and will probably try a universal one.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best tv I’ve owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome! Clear picture. Vibrant colors. I would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. Sharp, good price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our older TV died and we needed a replacement. This has a very small bezel so I could maximize the available space for viewing use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV especially for the price. Has great sound and easy to operate with all the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing video quality! I would recommend this TV to anyone and everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    65” Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, sharp colors worth every penny! Great sized tv for watching sports love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raul

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our recent purchase and the over professional service we received when the tv was delivered and mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing screen detail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen detail is amazing. Sound is ok, need a sound bar. I wouldn’t never buy a Samsung appliance but I always buy their TVs.

    I would recommend this to a friend