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Customer Ratings & Reviews

Model:
QN65Q80BAFXZA
SKU:
6503080
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Customer reviews

Rating 4.7 out of 5 stars with 1215 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the 65” Class Q80B QLED 4K Smart Tizen TV for its stunning picture quality, easy setup, and immersive sound. They rave about the vibrant colors, sharp clarity, and excellent gaming experience. While some find the remote control to be a bit tricky to use, the overall consensus is that this TV offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,215 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's has been a year since I got this TV and the experience has been fantastic, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Mr. Al Markley

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very crisp picture, color is great. We added a Samsung sound bar to the system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent. Easy to set up. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, product brightness is amazing setting it up is easy and it looks very nice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from a plasma tv that I’ve had for some time now and I must say this was a great purchase. I would recommend this tv to everyone the picture quality is excellent for gaming and movies. I do a lot of movie watching and gaming and this tv really brings out the details of the game and movie. And you don’t need a sound bar if you don’t want one because the speakers are great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the QLED! The picture and sound are great. I purchased to replace the previous year’s model due to it being struck by lightning. The Home Screen is very different and the remote charges differently but it was a quick adjustment. I love that it knows what channel I tune into in the mornings and does it automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming TV.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it as a gaming tv. It couldn't read my PS5 or Nintendo Switch but everyone other system I have it knows. Overall I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV Purchase I ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. I needed an upgrade and decided to go with a new release. Picture is crisp and bright. Pairs well with new gen gaming consoles and smart hub has all the essential streaming apps. Samsung TV’s are the best. Hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors and sound are great! Picture very clear and the price was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Most buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is GREAT! Perfect size, great picture, volume, brightness and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wall TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far We've been thrilled with the picture, ease of use and the size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV QLED 80

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV 65 “ QLED 80 I like this TV looks great and have a bright and colorful screen! Very Nice Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just bought the new lg tv that was on sale. Had to return the lg because the light in the background was on the edges. So I got Samsung, I am happy with my purchase with this tv. The quality is much better. Back lit lighting is much better, or OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung 65" Q80B

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Clear picture, vivid colors. Sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and Smart TV Setup completed successfully. Very satisfied with purchase, installation and Setup.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Could use more explanation of basic controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these TVs so we could use one upstairs and one downstairs after giving up cable. The TVs are both a good fit sitting on top of the large storage cabinets so it's comfortable to sit on a couch across the room. We initially liked the Alexa capability because we already have Alexa devices. However, we've had a handful of moments where what we're watching gets muted because the built in Alexa tries to respond to something said during the show. I've connected the TVs in the list of my Alexa devices but when I verbally ask Alexa to turn on the TV, my speaker replies that it's not connected to the TV. We've had a couple issues where some of our frequently used apps disappear from the home screen a day or so after being added. I had to find a tutorial on YouTube just to learn how to get the remote to rewind/fast forward while streaming a show, which became even more necessary when we miss a minute of dialogue when Alexa tries to figure out what she heard. Last issue is several days after hooking up our most used upstairs TV, it has taken to randomly making clicking sounds like a regular TV turning on and off. Changing out the cable to connect the TV to the internet stopped it for a couple days but then it started again. Otherwise, it's pretty easy for streaming what you want with a little bit of setup beforehand.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      RRFPresident,

      We appreciate you sharing your experience with Samsung's Q80B TV. Alexa may recognize an ambient or in-show noise or everyday conversation as a call to Voice Assistant. We recommend turning off the Voice Wake-up function or setting the Wake-Up Sensitivity to Low. Go to Settings > All Settings > General & Privacy > Voice > Voice Wake-up.

      To ensure your standalone device is properly connected, please follow these steps:

      1. Download both the Amazon Alexa and Samsung SmartThings apps, if you don't already have them. Both are available for iOS or Android devices.
      2. Make sure your Alexa device and TV are both connected to the same Wi-Fi network.
      3. Your TV must be enabled within the SmartThings app. If not, make sure you are signed in with your Samsung account on the TV. Go to Settings > All Settings > General & Privacy, then select System Manager > Samsung Account.
      4. Log in to the SmartThings app with the same Samsung account. Tap Devices, and if your TV isn’t already shown, tap + to add it to the app.
      5. In the Alexa app, enable the SmartThings skill and sign into your Samsung account. This will automatically connect your Samsung TV to Alexa and let you use voice commands to control your television.

      To address the app issue you're having, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.

      Please also make sure your TV is running the latest firmware version. Go to: Settings > Support > Software Update.

      Samsung TVs use a combination of metal and plastic material. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. Additionally, certain components within the TV may cause these temporary noises once powered off. Please know this does not indicate a product malfunction, and your TV is safe to use.

      With this in mind, here are a few quick tips on how to reduce the expansion that can cause these noises.
      1) Ensure that there is adequate ventilation. Some enclosures may not allow for proper ventilation. This causes the internal temperature to increase and the plastic to expand even more than normal. For recommended ventilation requirements, please see your user manual.
      2) Make sure there aren't any heating or air conditioning vents pointing directly at the TV.
      3) Verify that the TV is on a flat and level surface. Tilting or an uneven stand can increase these noises.

      If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nice picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Very happy so far. Remote could be better though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with easy operation. Great picture & very adequate sound

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is really great with great brightness and sound was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV for our needs!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough decision but the sales person offered great insight and helped us throughout the process. We love it!!

    I would recommend this to a friend