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Customer Ratings & Reviews

Model:
QN65Q80BAFXZA
SKU:
6503080
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Customer reviews

Rating 4.7 out of 5 stars with 1215 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the 65” Class Q80B QLED 4K Smart Tizen TV for its stunning picture quality, easy setup, and immersive sound. They rave about the vibrant colors, sharp clarity, and excellent gaming experience. While some find the remote control to be a bit tricky to use, the overall consensus is that this TV offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,215 reviews
  • Rated 1 out of 5 stars

    Already Broken after 1 year 9 months...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV less than two years ago, and it’s already broken. Suddenly, we got a flickering black screen, and it’s possible to turn it on and off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A good TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is very good. I like the thinnest bezel it has. Sound is not so great for that size TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intelligence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product fantastic! But the delivery process abysmal, until the store GM stepped in with an understanding of Customer Service. When a Corporate 6 week delivery window was created by a Third Party vendors failure, the GM stepped up and restored my faith in human intelligence.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung 65 smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv great!!!! Remote suchs. I bought a insignia replacement. Samsung should change remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised by the quality of sound. Totally unexpected! Good picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO INTEREST!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a gift for my son. I allowed him to pick the television of his choice. I'm glad it was on one of those promotions that if you pay it off before a certain time, no interest will be charged! I've purchased many items from BB that way and saved a lot of money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    16 months later the picture is defective.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    16 months later it has a picture defect. A black line across the screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received on schedule , set up was easy. Excellent sound quantity

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but not good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer have, traded up to a larger set, demo model did not work out

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Blooming TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are bright, sound is marginally acceptable. Blooming is horrendous. Adds on startup are annoying. The remote is not of much use excepting for changing the TV's settings parameters. If ALL you watch is streaming, no cable or broadcast, it might be okay. Thankfully I was able to set my xfinity remote to control the TV. I understand that blooming is normal with edge lighting, but the blooming on my other TVs with edge lighting is not nearly as noticeable. Distracting to the point I do not recommend this TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AngelHalos,

      Thank you for your review of Samsung's Q80B TV. To ensure your TV's image is fully optimized, please be sure your firmware is up to date with the latest version, as this includes picture quality updates. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred.

      Check to see if Contrast Enhancer has been enabled. This setting automatically adjusts your TV's brightness so the difference between bright and dark areas is not excessive. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings > Contrast Enhancer

      If Contrast Enhancer hasn’t been enabled, please see if Brightness Optimization, Brightness Reduction, or Motion Lighting have been enabled and disable them.
      - Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting

      To assist you in the learning the various features, functions, and settings of the remote, you can download the Solar Cell Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q80B under QLED 4K TVs > B Model Lineup. You can also find other guides and manuals to further assist you with your TV’s features.

      If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    Crappy television with no sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than two months, the sound is gone on the tv. Went into the store where they were NO help. It’s a Sunday so Geek Squad isn’t available either. Will have to wait until tomorrow with no sound on the tv. No big deal for me but my husband’s only entertainment is the television.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dirty screen effect…………………………….……………………………………!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, for the price I could have settled for something cheaper. However, the quality, sustainability and it’s open compatibility are things I’m personally willing to pay more for. I got what I wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very pleased.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this TV. Fantastic picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 65

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear pictures and like the sound system is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Picture good. Side viewing could be better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with some confusion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good, so far. I was a little surprised that the optical connection out of the TV to our Harmon Kardon sound bar would not work unless I selected to listen to both the TV and the optical connected device. I then reduced the TV volume to zero and now am listening to the sound bar. A little strange.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCbuyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture very satisfied Don’t like the set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I had stayed with LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get colors right. Speakers are not real great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Black screen TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv shows only a black screen, keeps happening often and you don’t expect that from a TV that costs more than a grand ! If you want a Tv where you just wanna see your reflection, then get this.

    No, I would not recommend this to a friend