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Customer Ratings & Reviews

$999.00
Save $135.95
Comp. Value: $1,134.95

Customer reviews

Rating 4.7 out of 5 stars with 374 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 374 reviews
  • Rated 5 out of 5 stars

    My review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase.I have it hooked up to my home stereo and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with an amazing picture !! Totally worth the price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful all around!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV! Highly recommend. Have gotten much worse quality from more expensive TVs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% satisfied with the product all the features are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience at Best Buy the costumer service they provide is one of a kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” Q80!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV !!!!! And the help in choosing the right one for me. Thanks for their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic purchase great value for the money would do it again tomorrow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade to 65 inch QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice display but not as clear as it was in the store. Set up was easy with Smart Things. Almost twice the weight of my previous 49 inch Sony. App integration has been simple so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery and on time. Delivery people were very polite and courteous,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart fo sho

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smarter than any other on the market. Gaming and movies experience excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfaction

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new TV and its functions. The geek squad was through and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 inch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it so far. Very good with Gaming and Movies with 120 gz and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we were looking for when we were searching for a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv great job geek squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice television, excellent job by geek squad installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung QLED 65" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this TV it has everything you will ever need including an integrated xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Very easy purchase online and pickup at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but the remote that came was cracked on the inside!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our new office at work and we absolutely love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to be directly in front to get the best clarity. Viewing from the side is washed out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed with this TV. I had such high hopes with the excellent reviews. We purchased it on Black Friday and it worked perfectly for the first few hours. At the end of the first day with our TV, the sound started having issues, like it was switching settings. It sounded muffled with no bass like it was coming out of computer speakers. The only way to fix it was to do a hard power off or unplug it. I did a factory reset which fixed it for a couple days but then the problem returned. THEN about a week later, a very thin black line showed up going right through the middle of the screen. I was so disappointed because the picture quality is actually very good and the brightness. It was just problem after problem. I'm hoping either geek squad or the manufacturer warranty will send me a new TV for free, otherwise it's going back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Amber,

      It’s unfortunate to hear of your experience with Samsung’s Q80D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung