Customer Ratings & Reviews
 100% Color Volume 100% Color Volume with Quantum Dot Over a billion colors that don't fade, even in the brightest scenes *QLED televisions can produce 100% Volume in the DCI-PS colorspace, the format most cinema screens and HDR movies for television.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/684f880e-f8dd-4c6c-91d9-5f55b1534a3c.jpg)
- Model:
- QN65Q8FAAFXZA
- SKU:
- 10187627
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Easy to operate. I would buy again for sure.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd Samsung Tv I’ve bought and definitely the worst. The bottom right and left corner have a constant white spots. Streaming apps do not play full screen and always have a black line at top and bottom, with the white spots in corners. While regular cable tv seems to be ok, sports are terrible to watch. The picture becomes unclear at time and the motion is off. Do not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LaurenS,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
- Pros mentioned:Picture quality
My new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it best purchase I've in the last two years thanks best buy
I would recommend this to a friend - Pros mentioned:Picture quality
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Its big, its beautiful. Some would even say its the best tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality after I tweaked settings interface apps ect takes a while to get used to. Different than my old Samsung smart tv
I would recommend this to a friend - Pros mentioned:Picture quality
65 inch Samsung QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice TV value not bad ***************************************************************
I would recommend this to a friend Perfect begining
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price/Performance balance are perfect. Customizable UI, fast running and good screen quality.
I would recommend this to a friend- Pros mentioned:Picture quality
Best Buy !!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation. Great picture. Easy controls Satisfied with the purchase
I would recommend this to a friend - Pros mentioned:Picture quality
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I have been watching more television since I purchased this tv.
I would recommend this to a friend - Pros mentioned:Picture quality
# Four Samsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third Samsung TV purchase. So good I’m going to purchase number four soon.
I would recommend this to a friend - Pros mentioned:Picture quality
Quality sound and picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV, great built in sound system and picture quality
I would recommend this to a friend Great Tv by Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv, super clear and packed with features, will be buying the 75" version
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good quality picture sound lots of features
I would recommend this to a friend - Pros mentioned:Picture quality
Television reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this TV, beautiful picture, great sound , easy to set up and use.
I would recommend this to a friend Nice tv, Samsung doesn't usually disappoint.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking tv. Easy to set up and if you download the full instructions its not too hard to customize the settings even better.
I would recommend this to a friendProblem resolved?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television began to have problems with auto brightness soon after I installed, would suddenly go darker and not adjust unless tv was shut off then back on. Best Buy sent Geek Squad to troubleshoot and did something with AI and hopefully that will solve the problem. If that corrects issue and tv provides lasting service, like previous Samsungs I have purchased, I could up this to “5 Star”. Although I can recommend this IF problem stays resolved, I really don’t know yet and this review only allows a yes or no.
I would recommend this to a friendBrand response from Samsung
Posted .Hello CharlesC,
We appreciate you sharing details about the brightness fluctuations you’ve experienced on your Samsung Q8F TV. This behavior is not a defect but is related to energy-saving features, AI-powered optimizations, or dynamic picture settings that automatically adjust screen brightness based on content and viewing environment.
Please try disabling the following features: Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization, Energy Saving Solution, and Motion Lighting
If these are already off, check if Contrast Enhancer is enabled, which can also cause brightness to shift depending on scene changes: Settings > All Settings > Picture > Expert Settings > Contrast Enhancer
Samsung’s newer TVs also include AI-powered features designed to adapt picture settings automatically. While many viewers enjoy this enhancement, others prefer more manual control. To adjust these features, go to: Settings > All Settings > Advanced Features > AI Mode Settings
To ensure optimal performance, please also confirm your TV is running the latest firmware: Settings > Support > Software Update > Update Now
We hope these steps help stabilize your screen brightness. If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
A great tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv and great quality for sports. The tv is very thin so it looks sharp mounted.
I would recommend this to a friend - Pros mentioned:Picture quality
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with picture sound quality is good. Set up was easy!
I would recommend this to a friend - Pros mentioned:Picture quality
“65 Samsung Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was easy to set and the picture is clear and bright.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a lot to navigate, but I’m still learning, overall it’s a nice smart tv, thanks Best Buy associate.
I would recommend this to a friend