Customer Ratings & Reviews
 100% Color Volume 100% Color Volume with Quantum Dot Over a billion colors that don't fade, even in the brightest scenes *QLED televisions can produce 100% Volume in the DCI-PS colorspace, the format most cinema screens and HDR movies for television.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/684f880e-f8dd-4c6c-91d9-5f55b1534a3c.jpg)
- Model:
- QN65Q8FAAFXZA
- SKU:
- 10511080
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers consistently note the excellent Picture Quality. They frequently describe it as providing a great picture.
This summary was generated by AI based on customer reviews.
Problem resolved?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television began to have problems with auto brightness soon after I installed, would suddenly go darker and not adjust unless tv was shut off then back on. Best Buy sent Geek Squad to troubleshoot and did something with AI and hopefully that will solve the problem. If that corrects issue and tv provides lasting service, like previous Samsungs I have purchased, I could up this to “5 Star”. Although I can recommend this IF problem stays resolved, I really don’t know yet and this review only allows a yes or no.
I would recommend this to a friendBrand response from Samsung
Posted .Hello CharlesC,
We appreciate you sharing details about the brightness fluctuations you’ve experienced on your Samsung Q8F TV. This behavior is not a defect but is related to energy-saving features, AI-powered optimizations, or dynamic picture settings that automatically adjust screen brightness based on content and viewing environment.
Please try disabling the following features: Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization, Energy Saving Solution, and Motion Lighting
If these are already off, check if Contrast Enhancer is enabled, which can also cause brightness to shift depending on scene changes: Settings > All Settings > Picture > Expert Settings > Contrast Enhancer
Samsung’s newer TVs also include AI-powered features designed to adapt picture settings automatically. While many viewers enjoy this enhancement, others prefer more manual control. To adjust these features, go to: Settings > All Settings > Advanced Features > AI Mode Settings
To ensure optimal performance, please also confirm your TV is running the latest firmware: Settings > Support > Software Update > Update Now
We hope these steps help stabilize your screen brightness. If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
A great tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv and great quality for sports. The tv is very thin so it looks sharp mounted.
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good quality picture sound lots of features
I would recommend this to a friendGood TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV but I do not notice a difference between this one and the lower model Samsung I bought for my basement.
I would recommend this to a friend# Four Samsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third Samsung TV purchase. So good I’m going to purchase number four soon.
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a lot to navigate, but I’m still learning, overall it’s a nice smart tv, thanks Best Buy associate.
I would recommend this to a friendsamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we are very pleased with the new tv. The color and navigating is great
I would recommend this to a friendSamsung 65" QLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound. Delivery was on time and they carried the box into the house. Thanks!
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Smart tv. Includes channels and sport tv
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd Samsung Tv I’ve bought and definitely the worst. The bottom right and left corner have a constant white spots. Streaming apps do not play full screen and always have a black line at top and bottom, with the white spots in corners. While regular cable tv seems to be ok, sports are terrible to watch. The picture becomes unclear at time and the motion is off. Do not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LaurenS,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv and finally upgraded to this TV and the picture is amazing
I would recommend this to a friendI bought it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it on Amazon and was really happy with the product!
I would recommend this to a friendGreat TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture Awesome price!! Sound sucks but with a Samsung Soundbar!!
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with picture sound quality is good. Set up was easy!
I would recommend this to a friend“65 Samsung Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was easy to set and the picture is clear and bright.
I would recommend this to a friendSamsung 65 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we like the TV. The color could be a little sharper and brighter, but overall, the picture quality is good. We would recommend this TV for the price.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his new tv, he love the quality of it and all the new features it has
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price/performance and perfect customer relationship!
I would recommend this to a friendSamsung TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Setup was very easy and the picture quality is fantastic.
I would recommend this to a friendElegant and Powerful for Everyday Viewing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4K picture with vibrant colors and smooth motion thanks to Quantum Dot and 120 Hz panel. AI upscaling works well. Tizen OS is fast and feature-rich. A stylish, high-performing smart TV for everyday use.
I would recommend this to a friend