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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 221 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 221 reviews
  • Rated 4 out of 5 stars

    My Xmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great tv , only issue I have is none love everything about great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase was easy with 12 months same as cash. Salesman was super helpful, and pick up was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the arrival of the team to the finished mounting, it was definitely a professional experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, good value on sale. clear picture and easy setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    # Four Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Samsung TV purchase. So good I’m going to purchase number four soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Check for app Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was okay, but must check to see what apps Samsung supports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Samsung TVs on the market. Good color contrast and refresh rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son and his mother and they really like it. Very easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at the store! Setup was easy when we got it home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch Samsung QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice TV value not bad ***************************************************************

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” QLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung TV!! The picture is great and it is very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on Amazon and was really happy with the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price/performance and perfect customer relationship!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and installlation. Would refer to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a lot to navigate, but I’m still learning, overall it’s a nice smart tv, thanks Best Buy associate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elegant and Powerful for Everyday Viewing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K picture with vibrant colors and smooth motion thanks to Quantum Dot and 120 Hz panel. AI upscaling works well. Tizen OS is fast and feature-rich. A stylish, high-performing smart TV for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Performance, Good Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased multiple Samsung TVs over the years. Zero problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    tv is glitchy and freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed in this tv. It freezes often and we have to do cold start reboots to get streaming services to work. Samsung TV is a lot glitchier than Roku TV for local weather and tv stations

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KristinG,

      We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update

      To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care

      If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
      LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 3 out of 5 stars

    It's fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine. I thought it would be more a more impressive picture.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your input on the picture quality of Samsung’s Q8F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
      1. Standard – Default mode for general viewing
      2. Dynamic – Brighter and clearer in well-lit rooms
      3. Eco – Optimized for energy saving
      4. Movie – Best for watching in dark environments
      5. Filmmaker Mode – Preserves content exactly as intended by creators

      You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

      If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price, you get what you pay for. I think the OS could be better but thats why I use a roku or a fire tv device.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      McGlugger,

      Thanks for sharing your thoughts on Samsung's Q8F. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung