Customer Ratings & Reviews
 100% Color Volume 100% Color Volume with Quantum Dot Over a billion colors that don't fade, even in the brightest scenes *QLED televisions can produce 100% Volume in the DCI-PS colorspace, the format most cinema screens and HDR movies for television.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/684f880e-f8dd-4c6c-91d9-5f55b1534a3c.jpg)
- Model:
- QN65Q8FAAFXZA
- SKU:
- 6617398
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the amazing picture quality of the 65” Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025). Users also find the setup to be easy and appreciate the intuitive user interface. The TV's slim design is another positive aspect mentioned by customers.
This summary was generated by AI based on customer reviews.
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price, you get what you pay for. I think the OS could be better but thats why I use a roku or a fire tv device.
I would recommend this to a friendBrand response from Samsung
Posted .McGlugger,
Thanks for sharing your thoughts on Samsung's Q8F. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Defective after 3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Developed a line through the screen after 3 weeks. Just outside of the return window. Samsung has given me the run around for over a week now about a repair. Am very upset with this considering everything in my house is Samsung. I have lost respect for them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MasonH,
It’s unfortunate to hear about your experience with Samsung’s Q8F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Frustrated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I requested a TV the same size as the one I had purchased last. The one delivered is about 10 inches too big and the picture quality is terrible!!!!!! Also the installation was basic and does not work with the remote I bought from you a short while ago. Please remove thisbad TV and letsdiscuss one the size of the one I had and of a picture quality that is higher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .WilliamC,
It appears your 1-star review for the Samsung Q6F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Hunnie of Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is a gigantic piece of service. After only 4 months (exactly 4 months from purchase), the audio has completely died and no longer exists. When entering volume controls the tv message reads “receiver unavailable”… what!!! This hunk of junk is not worth it get something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MikeB,
We appreciate you taking the time to let us know about your experience with your Q8F TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
Samsung 65 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV continues to blink on and off. Call and still got no help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ArleneB,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
- Pros mentioned:Picture quality
Best purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV three weeks ago. I have not left my apartment since. The picture quality is criminal. I watched a nature documentary and genuinely got nervous when a cheetah started running. I gasped. At a TV. Alone. In my living room. No witnesses, thankfully. The sound is so good I now have opinions about audio. I have never had opinions about audio. I called my mother just to tell her. She was not impressed. I didn’t care. I was already back on the couch. My friends keep asking if I’m okay. I tell them I’m better than okay. I tell them I’m watching something. They’ve stopped asking. Setup was easy — which I deeply resent, because I was looking forward to at least three hours of feeling superior to the instructions. I had goals this month. A gym membership. A social life. A personality beyond “person who watches TV.” The Samsung had other plans. Five stars. I regret nothing. I own everything now including my solitude.
I would recommend this to a friend Hate it!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had never purchased this TV. It’s annoying, it mutes itself, doesn’t follow commands, I delete apps and they download again. The control works half of the time. I wouldn’t recommend it to anyone. SAMSUNG NEVER AGAIN!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mare,
It’s unfortunate to hear you’re having trouble with your TV. To help us identify the cause and provide the most effective solution, please reach out so we can gather more information. You can contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Cancelled orders
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the store and purchased the TV, after a few days I called about delivery and was told someone cancelled the order. I went online and reordered. The delivery date and time of delivery passed I called again and was told the order was cancelled, no reason was found. After this I decided not to do anything--very disappointed.
I would recommend this to a friendBrand response from Samsung
Posted .Skirkman,
Please know that you're leaving a review and 1-star rating for the Q8F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Physical damage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never did get to use this tv. Apparently the 2 year warranty did not cover physical damage as we removed the tv from boxing it slipped and fell on its corner and none repair per the geek squad. Therefore my experience was not a good one as Best Buy would not take the set back or any compensation so I bought anther set. Thank you
I would recommend this to a friendBrand response from Samsung
Posted .MarkM,
Thank you for sharing your experience. We understand your concern regarding the crack on your screen. Please note that such damage does not develop on its own – physical pressure or impact, even if slight, is typically the cause.
Samsung’s limited warranty covers manufacturer defects, but does not extend to damage during delivery, installation, or improper handling. You can find more details by entering your model number here:
https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Should you have further questions or concerns, please reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Just what you need
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Size and brightness are great for this tv. Sound from built in speakers is excellent. Setup is easy the remote is smaller and solar powered (no batteries to replace).
I would recommend this to a friendSamsung tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to setup and hard to use. Sales staff miss lead us about the TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidW,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q8F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
You can't go wrong!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. great picture, Tizen OS home screen is easy to navigate. integrates with smarthings. we also have Samsung washer and dryer, so getting alerts on the tv screen is very handy
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture and sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and the fact it has 4 hdmi ports and EARC audio is a great addition to my sound. Much better than my 2014 55" SAMSUNG.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsungvtv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is excellent. Fast and super sharp picture. I would not buy another brand.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Picture quality great, sound great and ease of mounting just fine.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the money. Overall slim. Same Samsung technology.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv deluxe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is rather difficult to set up for an older non tec person. But the colors are beautiful. The size is great. It is rather large to haul but well worth it. Probably if doing again I would order it and have it set up.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Cian’s Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 65 inch Samsung TV. The specs were good and so was the performance. The most improved thing about this TV was the color. The individual performers costumes and backdrops stood right out.
I would recommend this to a friend - Pros mentioned:Picture quality
satisfied with my purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has very good image quality and is easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Tv are the best!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Tv wonderful picture , clear and great quality and color . Very happy with my purchase and I had the them come and install my new Tv on the wall and set it up for me, they did a wonderful job , it took no time and everything was up and running!! Great friendly young men, very professional and helpful!!
I would recommend this to a friend