Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
Clearance
The comparable value price is $3,499.99

Customer reviews

Rating 4.6 out of 5 stars with 144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and stunning 8K resolution of the 65" Class Q900 Series QLED 8K UHD Smart Tizen TV. They are particularly impressed with the upscaling capabilities and vibrant colors, making it an immersive viewing experience. The large 65-inch screen size is also a popular feature among customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 144 reviews
  • Rated 5 out of 5 stars

    Really good tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 8k feature is great. Even other low resolutions will be upscaled to 4k or better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best picture I've ever seen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got 5g in town so I went high end. It's a great choice and I love streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, Easy to setup.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. It does everything I need and more. The input hub makes hook a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Q900 65 inch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product!!! Mounted to no gap wall mount and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of tha best tv out on tha market for the price. It’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were great very nice and totally worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice picture

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t hooked up yet but we will let you know when we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased, it showed up and worked. As I would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The picture is fantastic!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going back and watching movies to see what I missed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s just ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motion rate is not all that good , it’s more like 120 rather than 240

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    8K but it does not impress me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously is 8K but without the proper content is nothing special for now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice nice nice nice nice nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV for next years

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great , unfortunately at this time there is not 8k movies, channels, or games that can maximize the tv . I think you can wait few years in order to get one 8k tv , will be cheaper and updated with more apps by then.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Mx007:

      Thank you for purchasing the Samsung Q900 8K TV distinguished by advancements such as our Quantum Processor 8K and proprietary Q HDR 8K technology. The Q900 elevates your viewing enjoyment with unparalleled blacks, depth, dimension, and color. And with AI Upscaling, this flagship TV transforms non-8K content into stunning 8K detail and definition.

      In addition, innovative features such as Ambient Mode, Bixby voice assistance, Real Game Enhancer, and Universal Guide are designed to make your entertainment more convenient, connected, and personal.

      Here is a link to the Q900 product page, where you can find details of all the features, eManual, and other useful product support information: https://www.samsung.com/us/televisions-home-theater/tvs/qled-8k-tvs/85--class-q900r-qled-smart-8k-uhd-tv--2018--qn85q900rafxza/#benefits

      If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
      1) Phone: 1-800-SAMSUNG
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Samsung

  • Rated 2 out of 5 stars

    Awesome Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv....but unfortunately I can only give 2 stars. When tv was taken out of box and mounted by Geek Squad installer we noticed blemishes on tv that are permanent. After cleaning screen it was discovered the blemishes form a square. Installer noted this issue and I went by in person 2wks ago and yet no one from Best Buy has reached out. I am hoping to resolve this issue as soon as possible..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short story. Resolution on TV is spectacular on any programs that broadcast in 8k or high quality 8k videos streamed but too bad that is less than 1% of what is available or that the average person watches. If you want an expensive gaming TV, it’s probably great for that too. But if you want it for TV, cable movies or broadcast sports like the NFL championship games, NHL games or NBA games; the picture quality flat out sucks and is way worse than a 4K in my opinion. It doesn’t improve and upscale lower broadcast programming like was i was told by sales people. What you see in the store is a looped 8k video and you will likely never see that quality again until cable network programming improves significantly. I have had Samsung diagnose and cable folks out 3 times. Basically the TV logic and software is too smart for cable broadcast data right now. Nothing but issues. Beware!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY FROM BESTBUY

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BESTBUY BY FAR HAS THE WORST CUSTOMER SERVICE IN THE INDUSTRY!!! I HAVE SPENT HOURS ON THE PHONE AND EVEN CHAT TRYING TO GET HELP. I UNDERSTAND COVID-19 IS GOING ON BUT NOT AN EXCUSE FOR B.S SERVICE!!! I WAS TRANSFERRED MUTIPLE TIMEA ON CHAT ANS THEN ONE AGENT JUST CLOSED MY CHAT WITHOUT HELLING ME. I WILL BE CLOSING MY BESTBUY CREDIT CARD. I REFUSE TO GIVE YOUR COMPANY ANY OF MY MONEY AT THIS POINT. ITS APPARENT YOUR TEAM HAS NO CUSTOMER SERVICE SKILLS BY CHAT OR PHONE. YOU NEED TO HIRE SOMEONE WHO CAN LEAD YOU CONTACT CENTER. I FEEL LIKE I GOT messed OVER BY GETTING YOUR CREDIT CARD. Please stay away this is not the BESTBUY it use to be. They use to set the bar high for customer service now its just trash.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Smart Choice!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You wanna talk about a great looking Television! Over the years I have purchased some unique models; however, I am beyond pleased with my purchase. Thank you, to honest & and not over baring sales representatives. Hunter & Mike are very knowledgeable and respectful. I didn’t feel pressured to purchase anything! Even the assistant store manager Billy, thanked me for my purchase. Thank you Guys!! I never knew they made an 8K UHD HDR Q900R 65” 4320p Smart Tv. I’m not your typical hard core gamer yet the Colors are Vibrant & Mesmerizing. With the 24K gold 8K HDMI cable, and the special edition Gears of War 5 Xbox One X. It’s the perfect package, meant to work together!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A class of it"s own.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a system. The 8 K is amazing You are in the the show as if you are in the show yourself. The whole family is happy and you will have new best friends. Randy from the Best Buy location at Cascade Station in Portland Oregon and his Manger have been amazing to to work with. Randy is fully up today with the Samsung staff and will go the extra distance for you. Randy and have been in positive commutation through this hole project. We have talked about several products in depth and in full detail about all products. I will be looking for Randy to be the CEO of Best Buy to be in a training program. I am a very sharp person and with high skill level. Sort of known as a person of a jack of all trades. From working with Randy we have talked about information for 2 plus hours and we are all set up. This was the last part of the puzzle and let me say at least this project is complete. Lots of information to think about and how this system will be included in to the house. Please do your home work. The more home work you do the better you will understand everything and enjoy the great quality time you will have with the family time. Thank you for all of your great and first class help. Now on the the staff who reviews the postings. Please see that Randy from the Cascade Station in the Magnolia Department has the opportunity to read the review. When there is customer service required Randy will be the only Best Buy staff I will work with of future purchases. You have a great employee he deserves a great reward. Thank you, River Rat

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv with a beautiful picture. This was given as a gift and I love it. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality television. Definitely the future of entertainment. Colors really pop.

    I would recommend this to a friend