Customer Ratings & Reviews
- Model:
- QN65QN70FAFXZA
- SKU:
- 10187643
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Samsung NEO QLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So excited to have this wonderful Samsung TV in my house ! My last one is still working fine but is in no competition with this new NEO QLED!
I would recommend this to a friendGreat tv for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We could not afford the top of the line tv and this one was in our price range. It has a great picture and you can navigate well.
I would recommend this to a friendthe Good and the BAD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV, updated from a plasma, so that is Great, the manual is lacking, it's like a small piece of paper with even smaller print. there is a downloadable, but not exactly easy to understand. The other issue is sound. did not have issues with the old plasma tv. The sound on this Qled TV for me is just FINE, the TV speakers sound great. But for my husband (he is hard of hearing and needs it to use his headphones) so we had to go through the optical, some channels are so low he can't get enough volume up. Went through steps to fix it, per the online manual, but still can't get volume up. So many tv's and amps now have NO separate headphone, it either cuts off TV speakers for everyone else, or it just doesn't accommodate the hard of hearing or someone who wants it louder than everyone else. especially with older people who need volume and close caption. These people watch more TV than the young people these days.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Rockallot,
Thank you for sharing your review. First, to ensure your TV's performance is fully optimized, please check if a software update is available: Home > left directional key > Settings > Support > Software Update
Tips to optimize audio:
1. Turn on the external audio device before connecting the optical cable if possible.
2. Manually change the Sound Output: Home > left directional key > Settings > Sound Output, then press Select to toggle between modes. Choose the source labeled Optical.
3. Turn off Auto Volume if you want to control volume through a soundbar or external speakers. Using Auto Volume with external speakers may prevent proper volume control on the external device.
4. Turn off the Sound Sensor using the toggle switch on the TV (near/below the Samsung logo).
5. Disable AI sound features: Settings > Advanced Features > AI Mode Settings > AI Mode
6. You may also enable Simultaneous Optical Output, which allows both the device connected via optical and your TV’s speakers to play sound at the same time: Home > left directional key > Settings > All Settings > Sound > Expert Settings
Please note: Most optical headphones require a DAC (digital-to-analog converter) built into the headset or adapter to convert the optical signal into audio. Even then, the volume control is usually on the headset itself, not the TV. Optical outputs transmit a fixed digital audio signal, so any adjustments made through the TV’s settings – including Auto Volume – will not affect this signal. As a result, volume levels on optical headphones may remain inconsistent, especially when switching between content with different audio levels.
Another option is to use a Bluetooth headset, as your TV supports Multi-output Audio, allowing simultaneous sound through both the TV speakers and Bluetooth headphones. You can adjust each audio output independently – for example, keeping the TV volume lower while boosting volume on your headphones. To enable: Home > left directional key > Settings > All Settings > General & Privacy > Accessibility > Multi-output Audio
We hope these tips are helpful. If you need additional assistance, feel free to reach Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You can also LiveChat with an agent or explore more resources under the Support link on our website.
~ Samsung Specialist
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture! Lots of great features on the tv
I would recommend this to a friendSamsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue I have with Samsung is it will automatically turn on even though I have turned it off! The picture quality is good and the set up was easy.
I would recommend this to a friendGreat tv highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and the Best Buy online process makes buy things easy
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV with great picture quality. I would definitely recommend.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 55 in tv had great color and sound. Reflects light better than my old one.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new tv! The picture and colors are so beautiful. Not a big fan of the remote, but I have cable so I use that remote.
I would recommend this to a friendGetting too old.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is good and it all seems to work ok but I was using a much older tv and this one is a lot to learn. The remote is touchy and just picking it up and moving it can get me into something I have no idea how to get out of - but learning.
I would recommend this to a friend2025 neo mini led samsung 65 inch screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. I wish Samsung would work on their sound quality more. It’s good but not great
I would recommend this to a friendWorth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sharp clear picture quality and definitely suggest to buy this tv.
I would recommend this to a friendSatified with the TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still working out how to get the best quality picture for all the types of programming. However, the tv has a great picture.
I would recommend this to a friendMy magical television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing, the print, the color, the size, vision everything
I would recommend this to a friendSamsung Neo QLED 4K 65”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace a 2022 model after lightning ran in on it and cried the screen. Easy installation and setup. Fit onto my existing versa wall mount with no problem. Great picture and color, good UI, quick load times. Looks great for video games too using game mode.
I would recommend this to a friendTerrific Smart TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT TV! Terrific piture, very good sound , easy connection!
I would recommend this to a friendAmazing Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, perfect picture! Bought this tv to replace a Samsung CU7000 and the difference is crazy.
I would recommend this to a friendSolid TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Hadnt bought a new tv in years. Very happy.
I would recommend this to a friendSamsung Winner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and color are fantastic! Samsung TVs are the best as is Best Buy.
I would recommend this to a friendSamsung QLED 65”
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. User friendly. Looks great in my great room that is bright.
I would recommend this to a friend