Customer Ratings & Reviews
- Model:
- QN65QN70FAFXZA
- SKU:
- 6614343
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 65” Class QN70F Series Neo QLED TV for its excellent picture quality. Users also appreciate the ease of use, brightness, and refresh rate features. The AI brightness feature was mentioned as working wonderfully.
This summary was generated by AI based on customer reviews.
Gods tv but has issues.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having to have the tv replaced because of a horizontal line in the screen. This is the second Samsung tv that I have had to do this. Other than that I like the Tv and the operating system. Samsung needs to fix the hard ware isssues that it knows it has.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JasonC,
Thank you for sharing your experience with Samsung’s QN70F. If your TV is displaying lines on the screen, we recommend the following steps to help isolate the issue:
1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players)
2. Switch channels or inputs to see if the issue appears across all sources
3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test
4. Perform a cold boot by holding the power button on your remote for about 10 seconds
5. Ensure your TV has the latest software installed: Settings > Support > Software Update
If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Broken during shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the TVs fault, but was broken when we took it out of the box. Disappointed as we drove over an hour to get it. It must have been dropped in shipping. Was hoping the store would discount another one for my time and mileage having to come back, but would not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RileyF,
We appreciate you sharing your delivery experience and are sorry to hear that your TV arrived damaged. For issues related to shipping or delivery, we recommend reaching out to Best Buy directly so they can assist in resolving the situation.
Once your issue is resolved, if you have any questions about setup, usage, or features, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
No Show Geeks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, horrible no return phone calls and no-show geek squad… Then they’re jacking us around on the refund… Said it takes two weeks… Had to call the credit card company… This company is not what it used to be and neither is the geek squad… They can’t even coordinate together… Horrible horrible experience… Since I have talked to two other people who have had the same experience we did.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DebS,
Please know that you're leaving a review and 1-star rating for the 65" QN70F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Need help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv but still not working. Tried various setup and just not working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EnigmaGenius7,
We're sorry to hear this. So we can understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Not great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was aggressive but two months in and its not really working as well as day one. Furthermore, yhe newer tvs out now have dropped to compete with this price point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mjordan,
Thanks for sharing your experience with your TV. To help us better understand the issues you’re experiencing and provide troubleshooting assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Television issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this television. The color went gray a couple of times.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lisad,
We're sorry to hear that your experience with the QN70F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
- Pros mentioned:Picture quality
Wonderful TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. I’m coming from a 65 in Sony Bravia in the same price category and this has been miles better. The OS is smoother and that’s important. I saw reviews saying Internet was difficult to set up, but that was not my experience. Everything has been pretty seamless and easy. I’m enjoying the accessibility and the picture quality. It’s only the first day, so I’ll update if anything changes, but so far… WORTH IT!
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV, bright and colors pop! I love the additional features for gaming as well!
I would recommend this to a friend - Pros mentioned:Picture quality
65" of samsung smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great TV picture perfect sound amazing looks so great on my livingroom wall.
I would recommend this to a friend - Pros mentioned:Picture quality
Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service when purchasing, the TV is very clear and fast.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from 10 year old tv. Love my new Samsung. Picture is awesome TV sound is good but I’ll do a soundbar soon. Sale price was great and fast free delivery in 2 days.
I would recommend this to a friend - Pros mentioned:Picture quality
65 inch samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is amazing. My only complaint would be the flimsy stand.
I would recommend this to a friend - Pros mentioned:Picture quality
10 Year Replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase replaced a 55” Sony that was 10 years old. It’s amazing how much technology has improved during those 10 years, with a picture quality that’s a good as I’ve ever seen.
I would recommend this to a friend - Pros mentioned:Picture quality
Superb
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Love Samsung products Picture snd sound much better than my 1 year old TCL..
I would recommend this to a friend - Pros mentioned:Picture quality
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are very pleased with the tv picture and sound. The remote is small and not as handy as we would like but getting use to it. Delivery of the tv went very well and they took our old set with them. This is an extra charge but well worth it.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Good for room with lots of outside light. Excellent purchase for price and performance.
I would recommend this to a friend - Pros mentioned:Picture quality
TV Lover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I bought two more because I was so satisfied. Highly recommend. Easy set up. 1-2-3.
I would recommend this to a friend Samsung Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has the best TVS. I Always purchase tvs from Samsung, because they have the best picture, and the tv models that I like
I would recommend this to a friendReview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both young men who set up the television for us were very nice and knowledgeable. They showed us how to navigate the complexity of using the unit very well.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super thin tv. Love the picture and ease of the menu. Always been a big fan of Samsung tvs and this one is incredible for the price!
I would recommend this to a friend