Customer Ratings & Reviews
- Model:
- QN65QN80FAFXZA
- |
- SKU:
- 12161412
Customer reviews
Rating 4.6 out of 5 stars with 62 reviews
(62 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
to a friend
Rated 3 out of 5 stars
Not a fan of this tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not too much of a fan of this tv. It was supposed to replace the 75 inch tv which was too big for this space. It seems to switch from what looks like 4k quality to less than a quality picture. I would not recommend this tv
This review is from Samsung - 65” Class QN80F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
No, I would not recommend this to a friendBrand response from Samsung
Posted .victor,
We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Great option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best, works great and looks great. Delivery was way and fast. No complaints on the whole buying and delivery process, as well as new issue with set up
This review is from Samsung - 65” Class QN80F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friend















