Customer Ratings & Reviews
- Model:
- QN65QN85AAFXZA
- SKU:
- 6452319
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 65" Class QN85A Series Neo QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and user-friendly setup. Many users rave about the stunning visuals and clarity of the TV, making it an excellent choice for movie enthusiasts and gamers alike. While some users have concerns about the remote control's simplicity and the TV's handling of dark scenes, the overall positive feedback highlights the TV's strengths in delivering an immersive viewing experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung 65 inch TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV Picture quality is special and colors sharp I would not buy the extension sound bar again for the 660.00 Not a great sound bar for the money TV great
I would recommend this to a friend - Pros mentioned:Picture quality
Best Television ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing in rvery way! Love it! The guy who installed it was amazing. Very knowledgeable, and great service. (Thats hard to find these days)
I would recommend this to a friend - Pros mentioned:Picture quality
Worth It!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This really is a great TV. Super bright and excellent during dark scenes. Definitely buy a 4K player with it so you can see the TVs full potential.
I would recommend this to a friend - Pros mentioned:Color
Really nice picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blacks look as impressive as an OLED, color is as vibrant, display gets brighter than an OLED. Works better with Xbox series X than an OLED
I would recommend this to a friend - Pros mentioned:Picture quality
QLED TB, Sam Sung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the clarity and the colors! I sit only about 6 feet away from the screen and it doesn't seem to close...the picture still has sharp edges!
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this TV about a month. It has been a huge upgrade over our old 720 plasma. Picture has been crisp. Very happy with the purchase so far.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, just watched Encanto and was amazed how clear it was. The remote is a little smaller than I like, otherwise this is a 4.8 rated tv
I would recommend this to a friend - Pros mentioned:Picture quality
amazing replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A beautiful picture--very clear and true colors--no bleeding. I was surprised I did not feel the need for external speakers or a sound bar
I would recommend this to a friend - Pros mentioned:Picture quality
Great Value With Excellent Picture quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 65" QN85A Excellent picture quality and we got this one on sale. Great value! Originally wanted the QN90 model but it was not availalbe.
I would recommend this to a friend - Pros mentioned:Picture quality
Great 4K picture, sound bar synch a but off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright and colorful 4K picture quality. Settings and options are intuitive. Only issue for me has been sound bar synch in Comcast mode is slightly off and needs to be fixed (Sony sound bar so not sure if it’s a compatibility issue)
I would recommend this to a friendBrand response from Samsung
Posted .MGBROD,
Thank you for purchasing the Samsung QN85A TV and for sharing your experience with sound delays. Please be sure your firmware is up to date with version 1903.0 which includes updates to address lip sync or audio delays that you are experiencing. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
If you are still hearing a sound delay after updating your firmware and you have a Home Theatre System or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Settings > Sound > Expert Settings > Digital Output Audio Delay
Please also know that our 2021 TVs do have an audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV go to: Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung ^%" Neo QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV. It has wonderful true to life color. We're very happy we made this purchase. It's quality television.
I would recommend this to a friend - Pros mentioned:Picture quality
Frank E
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent picture, surprisingly good sound if you don't have a soundbar or home theater system, only drawback is the limited number of available apps.
I would recommend this to a friendBrand response from Samsung
Posted .Franke,
Thank you for your review of the 2021 QN85A Neo QLED TV. The built-in App Store allows you to choose from and download hundreds of apps such as discovery+, fuboTV, HBO Max, and many more. If you cannot find a specific app at this time, rest assured that we are continuously working with our partners to make apps available in our 2021 lineup. Keep an eye on the App Store of your TV to see the latest apps available.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Switching apps in the UI is fast. The picture is clear picture and the physical design is great design.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so goo. We just bought this TV but now that it’s installed we want the bigger one which was not available at time of purchase.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Would Buy It Again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Not as good as our 85" Q90 at home, buy great for our condo. Good picture, sound, and appearance. I would purchase this TV again.
I would recommend this to a friend - Pros mentioned:Picture quality
Best tv soundbar combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever . I have the q symphony spund bar and speakers also the features make it like nothing else can compare
I would recommend this to a friend - Pros mentioned:Color
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for bright rooms. Had the Q90 and it created rainbows on the screen. The Q85 does not do it.
I would recommend this to a friend - Pros mentioned:Picture quality
Best tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv we ever owned, cristal clear pictures, Geek squad helped us install Did a wonderfull job.
I would recommend this to a friend - Pros mentioned:Picture quality
Sumsung 65
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi Everyone from South Milwaukee Wisconsin.This is a great flat screen tv great color and the picture is great Sincerely Bryant
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung QN85A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 65" QN85A is exceptional. The picture quality exceeds expectations for clarity and richness of colors.
I would recommend this to a friend