Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Open until 10 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $269.99
Clearance
The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 576 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the 65" Class QN85A Series Neo QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and user-friendly setup. Many users rave about the stunning visuals and clarity of the TV, making it an excellent choice for movie enthusiasts and gamers alike. While some users have concerns about the remote control's simplicity and the TV's handling of dark scenes, the overall positive feedback highlights the TV's strengths in delivering an immersive viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 576 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Samsung Television.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really in love with this tv the picture and clarity is magnificent. I paired it with the Samsung HWQ 950a sound bar . The sound without a sound bar is still worthy the purchase of the tv. I am enjoying it so far. It works real well while watching football and all sporting events. I will say if you purchase you want be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, there have been some minor glitches with auto dimming, but only occasionally

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crisp Technology

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV is one of the sharpest and detailed picture I have ever seen. Everything about it including the solar remote is technology at its finest.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    NEO QLED

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnificent picture quality! The sales staff helped me make the totally correct choice. I have a sun room and this TV can be seen easily without glare from the sun. Highly recommend! Also, if you can watch a 4K program, quality is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart and Beautiful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this beautiful 65" 4kTV. They thought of everything with this Smart TV. I like that everything is so easy to find but most of all I love the clarity and beauty of the picture. It looks like I could step right into the scene on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is so vibrant and bring new life to our living room. No reflection, color is clear but sometimes the sound fade away may be due to some misadjustment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing color and picture quality. Very easy remote usage.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality. Sound too. Sleek look with solar control.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Samsung 55” to this 65” and so far I love it! Great picture quality for movies shows and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, install went perfectly the Geek Squad ken what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well worth it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is bright and very clear!! This tv doesn’t miss anything! Well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Neo QLED TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great value, have no regrets with this purchase

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Screen and Quality not on par with price you pay

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen has had issues after 2 months. Have been dealing with it and nothing fixed yet and going on a 4th week with issue

    No, I would not recommend this to a friend
  • Cons mentioned:
    Glare

    Rated 1 out of 5 stars

    Tv has issues with glares

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has very bad issues with glares. Rainbow effect seen on TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control
    Cons mentioned:
    Blooming

    Rated 5 out of 5 stars

    Very pleased with this tv

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is exceptional in my opinion ! The remote is awesome ! It handles the day time glare very well. The picture is fantastic. Yes, there's some judder but only slight and rare as well. Blooming is slight sometimes and rare as well. It has exceeded my expectations ! For the money it's a deal. I'm glad that I chose this QN85A. For those that don't spend their entire thought pattern looking for something wrong with it they will be happy with this unit. I sure am ! I know some will say " You haven't had it long enough to know " Well to that I say, my youngest daughter has this unit. She purchased it when it first came out. and loves it as well !!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing multi-purpose TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I absolutely love the 65"Q85AA Samsung Neo QLED 4k Smart TV. I primarily utilize it for gaming, and there is no noticeable input lag and the picture quality and HDR looks amazing. My wife primarily uses it to stream shows and the 4k is stunning. The black/dark colors have great depth and the color really pops. Our favorite feature is the Samsung built in software. It works great to quickly switch between apps and the navigation is intuitive. I'd highly recommend this TV if you are looking for an excellent TV that will work in a variety of situations.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      dvandeman:

      I am happy to hear that you are enjoying your new 2021 QN85A Neo QLED 4K TV featuring Motion Xcelerator Turbo+ for enhanced motion clarity and smooth, fluid motion at 4K 120Hz. Have you been enjoying the Super Ultrawide GameView & Game Bar – our new 2021 features allowing you to get into the game without distraction?

      I’m glad that your wife is happy with the 4K picture powered by our Neo Quantum Processor 4K which utilizes advanced AI based deep learning analysis to analyze the signal, source, and scene-by-scene content to deliver our best 4K optimized experiences.

      If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Color, Picture quality, Remote control

    Rated 5 out of 5 stars

    Samsung never lets my family down.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched many hours looking for just the right 65" 4K QLED tv at a reasonable price and I will tell you I am not disappointed. The picture & colors look so vibrant & detailed. The blacks even look more accurate compared to our previous Samsung tv which we also loved. It was so convenient setting up the tv using my Samsung Smart Phone. It works well with Alexa. The menus to maneuver yourself around is similar but with many added features and it also seems quicker to use. I love when we turn on our gaming system & it automatically switches to the source on its own. The remote control is far superior to prior older models and the solar/USB-C charging are both amazing added features. I love the dedicated Netflix & Amazon Prime buttons as well. Also, this tv works with all our previous Samsung remote controls which is great as our kiddos lose them often. The sound isn't perfect but definitely a noticeable upgrade compared to our previous TVs audio. I am also happy that this TV's stand is centered compared to our previous that had stands on both ends. Having the middle stand makes it more compatible to place the TV anywhere. Lastly Samsung has great customer service and resources to learn how to use your devices. I had an issue with a well known app not streaming after selected and they helped me fix it with text chat. They also helped me setup advanced settings to be more compatible with my gaming console remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing and versatile tv!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I absolutely love this TV. The HDR is amazing and the range and depth of the blacks is excellent. The TV software allows us to quickly switch from watching Netflix, to watching something on cable, to playing video games. One of my favorite features is the art mode as it allows to fit better in the room when not in use rather than having a giant black rectangle on the wall.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Alievd:

      Thank you for choosing Samsung’s new 2021 QN85A Neo QLED 4K Smart TV. I’m happy to hear that the Quantum HDR 24x is enhancing what you watch with vivid color and deep contrast that bring crisp details to light. Our Ambient Mode allows you to add a splash of color, personality, style and pizzazz to your living space. Customize your TV to showcase gorgeous wallpapers or bits of information when it is not in use.

      Samsung Customer Support is here to help if you need assistance or have questions regarding features, functions, setup and more. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Perfect TV Purchase

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV! It is easy to use, the picture is super clear, the colors are bright, and vibrant, and the sound quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality
    Cons mentioned:
    Stand

    Rated 4 out of 5 stars

    Living Room Samsung Upgraded TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about the size but it is great size for my regular sized living room. The color is great. Wish the stands were on the side instead of the middle. If you get too close to the picture, it looks granulated and I haven't been able to fix yet. Still some lag and the picture jumps but think that is a problem with data coming into the house. Sound is not great so bought matching Samsung sound bar but sound bar does not fit under the tv, so that's a bad design. I give it 4 star instead of 3 because the picture quality from a far and even at an angle is absolutely great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      SoccerDad,

      Thank you for choosing the Samsung QN85A TV and for sharing your feedback regarding your image quality. For optimal image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings

      - Off: Picture Clarity Settings will always be off
      - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
      - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.

      To ensure that your TV’s picture is optimized, be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.

      You may also want to further optimize the Smart TV performance and address your issue with response time with the self-diagnostic tool. This service checks memory and frees up unused cached memory and closes background apps. Go to Settings > Support > Device Care > Start Device Care

      Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

Sponsored