Customer Ratings & Reviews
- Model:
- QN65QN85AAFXZA
- SKU:
- 6452319
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 65" Class QN85A Series Neo QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and user-friendly setup. Many users rave about the stunning visuals and clarity of the TV, making it an excellent choice for movie enthusiasts and gamers alike. While some users have concerns about the remote control's simplicity and the TV's handling of dark scenes, the overall positive feedback highlights the TV's strengths in delivering an immersive viewing experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Very nice tv. Stilm trying to figure out what all it can do.
I would recommend this to a friend - Pros mentioned:Picture quality
Jump in a lake
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best NeoOled 65 inch. Like jumping into a lake that you like... Night or day
I would recommend this to a friend Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was awesome! The image quality is great because I did not need to do much picture calibration on this TV. It is able to detect my Samsung soundbar automatically. The os interface was smooth. It is definitely worth the $1499 that was spent on it.
I would recommend this to a friend- Cons mentioned:Glare
Problem with glare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV to handle a glare problem we have in the room where used and even though told it would work well under these conditions it actually worked very poorly. The QLED TV we had purchased 3 years ago worked very well but broke. Purchased the QN90 Series instead and it worked great. Love this TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .Glareproblem,
Thank you for sharing your review of Samsung's QN85A and for detailing the reason you have decided to replace it with the QN90A TV. Thank you for being a loyal Samsung customer.
Your feedback regarding this model is important to us and will be shared with our internal teams.
Should you have questions or need assistance with settings, setup, or features with your new Samsung QN90A TV, please know we are always here to help! You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Jeff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv beautiful picture! Seems easy to use. Also we have a verybright living room with lots of sun. Italways interfered with screen being blanked out by the sun. This screen seems to not be affected by the brightness! Veryhappy!!
I would recommend this to a friend- Pros mentioned:Picture quality
Amazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound! A nice upgrade from our previous Samsung.
I would recommend this to a friend - Pros mentioned:Picture quality
SAMSUNG SMART TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, reasonable price on sale. Knowledgeable employees
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV. Great picture. Great installation too.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Al little disappointed with the sound.
I would recommend this to a friend Great in well lit room
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television, if you have a room with a lot of light. So glad we made the choice to buy this model… we almost bought a mode that wouldn’t have looked as great in our room conditions… the Salesman saved us the frustration.
I would recommend this to a friendGood TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of right now I have no complaints with the TV. I have it set in the movie mode for what I think is the best color format. I do not use any of the apps on the TV because I have a roku 4k that I have been using for years.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and easy to set up. Great picture.
I would recommend this to a friend not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well, good picture, relative ok sound for a "flat screen" Picture quality is no better than my 8 year old Samsung. In fact it may be a little less quality that the older set. I see no enhanced pic. Samsung's sale price was the leading factor in purchasing. I would have not purchased had it not been on sale. Happy with TV
I would recommend this to a friendBrand response from Samsung
Posted .Evaluation,
Thank you for purchasing the Samsung QN85A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1805.4 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
You may want to enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Neo Qled 65 Inch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery experience was very good and the product is amazing. It's as good as the reviews said. The contrast is the only thing that the TV falls short on.
I would recommend this to a friendStrange white flash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good TV overall and I’m happy with this purchase. However, when turning this TV off, I get a strange white flash from the screen. No one can tell me what this is from and I’m concerned this will damage the screen.
I would recommend this to a friend65” Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really happy to have a65” TV . One drawback - I got a bigger stand to move it around a bit but I can’t do it - it’s too heavy to do it by myself!!!!
I would recommend this to a friendGreat upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with TV. And Best Buy matched Costco price without asking. Tv works well on stand because it has center support
I would recommend this to a friendWonderful picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Tv! The picture is crystal clear and looks more three D than I have ever noticed before on a flat screen! The color is really pretty also!
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smart tv and it is one of the best I have ever owned. I love the Samsung brand and now I own 3 of them. I recommend this one.
I would recommend this to a friendAmazing T.V.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The T.V. is pefect and the video quality is amazing! Mainly for gaming and some T.V. watching. Would suggest for anyone who has the space for it!
I would recommend this to a friend