Customer Ratings & Reviews
- Model:
- QN65QN900FFXZA
- SKU:
- 10187726
to a friend
Don’t down play 8k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I have ever owned. Most people say, who needs an 8k tv? I say I do. Granted. There is little 8k content but You Tube has some to show just what this tv can do. When I’m not watching actual 8k, the upscaling on this tv is phenomenal. Black levels are better than my old Q90R. The light levels are brilliant. I had to tone down the gamma to reduce the brightness when setting it up. This tv gives you a great deal more to dial in this tv and it took a few days to get the adjustments where I wanted and don’t get me started on what my PS5 looks like. One thing the 8k deniers overlook is pixel count. 4k has 8 million 700 hundred thousand. 8k has 33 million. So yes it does look better than 4k. No regrets, I’d buy it again. I added the Q60 soundbar so I could get Q- Symphony. Sounds beautiful when my wife’s not home. My only beef is the change on the stand and didn’t give it the same one as the Q990f. The lack of a one connect box, and the remote. For the price you’d think they’d provide something that I couldn’t lose in a shirt pocket. Samsung, it is a 9 series tv, do better in the future.
I would recommend this to a friendBest TV I’ve ever owned!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture quality, great sound, super bright! Best TV I’ve ever owned!
I would recommend this to a friendSamsung 65" Class QN900F Series QLED 8K Mini LED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 65" QN900F Series for my opinion is the best invest that I've made. In addition to the main features, the unit also has anti-glare screen which makes a big difference for screen clarity.
I would recommend this to a friendLove my TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I love our 8K tv! BestBuy customer service was awesome and amazing! Very informative when I was asking questions which tv would be more of a fit for me..
I would recommend this to a friendBest Buy Doesn't Stand Behind Products They Sell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control does not work so went to store to get a replacement, however no OEM remote was available. I purchased a so called universal remote which did not allow me access very many features of the smart tv. I could not access apps such as Netflix. I called tech support which was a total waste of time. I was told it was under manufacturer's warranty and was not BB's problem. I am a Geek Squad member which seems to be a waste of time and money. BB's tech support personnel are overseas and hard to communicate with. So now I guess I will need to contact Samsung. Thanks Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TexasGuru,
We appreciate you sharing your experience; however, you may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall tv was good but returned it due to family not liking dull screen
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jjjj,
We regret that the picture quality of Samsung’s QN900F TV didn’t meet your expectations. In many cases, picture performance can be improved through settings adjustments or firmware updates. That said, we appreciate your feedback and will pass it along to the appropriate teams.
If you consider Samsung again in the future, we’d be glad to assist with any setup or calibration support you may need at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Returned in 42 Days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept randomly shutting off. Lost the ability to open Netflix two separate times. THE REMOTE HAS A NETFLIX BUTTON!! Tried all the forum recommendations because apparently this is a common issue. Nothing worked except factory reset. After the second time, I returned it the next day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AnneM,
It’s unfortunate to hear there were issues that led to the return of your Samsung QN900F TV. Your experience is important to us, and your feedback will be shared with our product team for review.
Please know we’re always here to help. In many cases, image, sound, or performance issues can be resolved with a firmware update, settings adjustments, or basic troubleshooting. If you decide to try Samsung again in the future, we’d be happy to assist.
We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit our website to chat live and access manuals or software.
~ Samsung Specialist
