Customer Ratings & Reviews
- Model:
- QN65QN90AAFXZA
- |
- SKU:
- 6452320
Customer reviews
Rating 4.7 out of 5 stars with 1003 reviews
(1,003 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers have good things to say about the 65" Class QN90A Neo QLED 4K UHD Smart Tizen TV, particularly its picture quality, brightness, and easy setup. Many customers rave about the beautiful and sharp picture, as well as the great color and fantastic brightness. The TV is also said to be easy to set up, with one customer saying they were "really happy with this purchase." However, there are some concerns about screen issues, price, limited HDMI 2.1 ports, and dead pixels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Rated 5 out of 5 stars
NeoQLED review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television. Wonderful bright colors. Was missing control and stand but it was find. We put it up on the wall (did not need the stand) and we had a control that works great for the t.v. Very happy with it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
UNBELEIVABLE PICTURE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS TV HAS THE BEST PICTURE I HAVE EVER HAD! I CAN NOT BELIEVE HOW SHARP AND COLORFUL THE PICTURE IS. THE REMOT STOPPED WORKING AFTER 4 DAYS. SAMSUNG IS SENDING ME A REPLACEMENT.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great color. Rainbow under control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We considered Sony, LG and Samsung and came away with Samsung. Vivd and saturated colors - that's what it is known for. Double LED panel gives off a rainbow but with the light source adjusted it is eliminated. Very satisfied
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic Picture Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung television has remarkable crispness and color. Everything we play is like seeing it for the first time. This is our 3rd Samsung tv and we have never been disappointed with color quality and overall functionality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg. Beautiful TV. The color and the sharpness of this Tv is amazing. I am just waiting for Comcast’s 4K DVD box to watch all my shows on 4K instead of only thru streaming. The sound is not so good but with a sound bar it’s awesome.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Beautiful picture!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome clarity! Awesome color! No reflection from anything in the room or other parts of our house. It went on sale a week after we purchased it and received a $400 refund!! Awesome customer service.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. It is very clear and does not reflect the sun as badly as others. It is very large so we might need to mount it differently than we had our 55" mounted. But I have no complaints and am super happy when we watch our sports and shows.
I would recommend this to a friend Rated 5 out of 5 stars
Beware of open boxes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box, sight unseen thru the Best Buy sight. I counted on the description of the condition to be true but was very disappointed when opening the box to find out there was no remote or power cord with it. When you buy an open box item there is 4 grades of condition they list the item under. There is fair, satisfactory, excellent and certified. The box I bought was listed as excellent, meaning it had all the acessories, packaging and no damage. I opened the box in the store and found the unit and stand was the only thing in the box, I do like the TV just fine and don't need the stand but the lack of remote was a deal breaker. So I took it anyway and contacted customer support but all they would do was reimburse me for the price of buying the missing items. It was on me to do the leg work and order and wait for the replacements.
I would recommend this to a friend- Pros mentioned:Color
Rated 5 out of 5 stars
banger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the vibrant colors really make this tv perform well in dark or well lit rooms. handles 4k next gen gaming very well for anyone that prefers the living room atmosphere.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing TV. The only downfall I have found so far is my nest doorbell camera will send notifications to the tv but the camera will not load. The colors are vibrant, motions are smooth no batteries needed for the remote.
I would recommend this to a friend - Pros mentioned:Color
Rated 3 out of 5 stars
once i got use to oled i can't go back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got use to oled tvs and wanted to try out the new neo qled. i tried it a few days and i just couldn't get used to it compared to oled. i will say it does get really bright. but other than that i like oled way better for everything else. i thought it was all about brightness for hdr but its really not. the image on the neo qled looked washed out compared to the lg oled. and the viewing angles are pretty limited on non oled tvs. as soon as you step to and angle you loose brightness,colors and everything looks really washed out. since i don't have a really bright room oled is fine. maybe the only way oled might not work for you is if you have a really bright room.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bioware2020,
Thank you for sharing your review of the Samsung QN90A TV. Your details regarding your picture quality and viewing angles are appreciated and will be shared with our internal teams.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best LED available right now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mini LED television. I was debating myself to opt for OLED or LED. I am happy that this device is not much less than OLED. If your room is bright and you want best LED TV available then this is the TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research before buying this TV. No problems with initial setup. Certainly the best TV I’ve ever owned. The picture is fantastic. The Best Buy delivery service was excellent.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
As good or better than oled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking at this samsung and the lg oled. So glad I went with this tv for the environment it sits in is very bright and this tv is excellent. This is by far the best tv we have ever owned.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung + TotalTech = Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are big fans of Samsung TVs and are thrilled with our 2 newest! And these are my first purchases as a TotalTech member and I am beyond thrilled with the member benefits! Perfect for tech-dinosaurs like my hubby and me!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is fantastic, I have windows directly across the the screen and it is so bright and clear that the picture is always clear even with the windows. Colors are sharp. Best description is WOW.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Great picture & sound quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv I’ve ever owned but a word of warning it can be extremely bright especially at night to the point it bothered my eyes until I turned down the brightness. After adjusting the brightness though it was perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
AMAZING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! The picture is AMAZING! We are watching movies that we have seen 100 times and are seeing things we didn’t see before! Definitely different from what we have had in the past!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity is great. Better than expected. Pretty simple to hook up. I continue to buy Samsung TVs. I have great luck with this brand. TV is tied to my stereo so I don’t have experience with the sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Superb TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture and sound ! A huge upgrade from my old Tv that is from 2009. I don't have much more to add just that this TV is the best that I've had seen in my life.
I would recommend this to a friend

























