Customer Ratings & Reviews
- Model:
- QN65QN90AAFXZA
- SKU:
- 6452320
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers have good things to say about the 65" Class QN90A Neo QLED 4K UHD Smart Tizen TV, particularly its picture quality, brightness, and easy setup. Many customers rave about the beautiful and sharp picture, as well as the great color and fantastic brightness. The TV is also said to be easy to set up, with one customer saying they were "really happy with this purchase." However, there are some concerns about screen issues, price, limited HDMI 2.1 ports, and dead pixels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture although does make occasional cracking sound when changing channels
I would recommend this to a friendBrand response from Samsung
Posted .Hi yumagirl,
Thank you for your review of Samsung's QN90A TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung Qled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and clarity. The picture makes you feel like you are there.
I would recommend this to a friend - Pros mentioned:Picture quality
Qled 4K HD Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic new Tv Unbelievable picture and sounds. Depth of Field like nothing seen before
I would recommend this to a friend Samsung Neo QLED is truly a class act
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most enjoyable TV experience we ever had! The shows look as if they are in 3D and the automatic color adjustment is one of the many features that make this an upper echelon model. The apps and internet as well as peripherals, such as surround sound are tricky to get set up and you will probably be on the phone with your amplifier and Samsung to get everything set initially... Then, you can sit back and enjoy a TV watching experience
I would recommend this to a friend- Pros mentioned:Picture quality
Amazing Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just amazing picture!!! Just a pleasure to put it on to view our favorite shows:)
I would recommend this to a friend - Pros mentioned:Picture quality
new 65 Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice picture, price was right and the geek squad did a great job!!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Great unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product - intuitive design and simple set up. Picture quality is exceptional.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65" class
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV... The audio isn't great for my hearing... Good picture!
I would recommend this to a friendBrand response from Samsung
Posted .Bozz,
Thank you for purchasing the QN90A TV and for sharing your feedback regarding the sound quality. Your new TV features SpaceFit Sound to optimize sound tailored to your environment and Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue.
Go to Home > Settings > General > Intelligent Mode Settings. Turn the options on or off to meet your needs:
- Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected.
- Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content
- Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
You can also customize sound with Expert Settings.
Go to: Settings > Sound > Expert Settings
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s a great television pictures. Good. I got a sound bar for it so it would help.
I would recommend this to a friend - Pros mentioned:Picture quality
Worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! It was so easy to set up, has clear and crisp picture and great sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Solid TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, great picture, great apps available. All in all very happy with this tv
I would recommend this to a friend Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was very knowledgeable and helpful. The installation guys were knowledgeable and helpful. The tv was installed on the wall and They made sure that the angle of the tv was optimum for both of us.
I would recommend this to a friendBEST BUY, BEST SERVICE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new 65" Samsung QN90A. Waited a long time to decide to purchase a smart TV and so glad I finally made my purchase. The Best Buy sales person was awesome, patient and extremely helpful in making my decision.
I would recommend this to a friend- Pros mentioned:Color
Breat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Its super bright and the color really pops. Really enjoy watcing it
I would recommend this to a friend - Pros mentioned:Color
Really good tv, a little overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bright, but cant beat oled in terms of local dimming.
I would recommend this to a friend Product And Service #1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and Great Service from the Geek Team, Thank You! Looking for a NEW Appliance and will get with you ALL! Your service teams are Great and very Good at what they do and makes it a done DEAL.
I would recommend this to a friendAwesome TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had my previous Samsung TV for approximately 10 years and determined that it was time for an upgrade so I decided to go with Samsung again, which I’m glad that I did. I’m very happy with this TV.
I would recommend this to a friendWe will be back .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was handled very well. We could not be more pleased. The salesman frim samsong knew his product well. We ended up getting jigher quality samsong because of him. Delivery men were fast and k owledgeable .
I would recommend this to a friendNo glare from lights or sun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the anti-glare properties of this TV. We have a large window in our living room and were getting a lot of glare on our previous TV. With this TV, we get a great quality picture with none of the glare!
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture picture picture picture picture picture.
I would recommend this to a friend