Customer Ratings & Reviews
- Model:
- QN65QN90AAFXZA
- SKU:
- 6452320
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers have good things to say about the 65" Class QN90A Neo QLED 4K UHD Smart Tizen TV, particularly its picture quality, brightness, and easy setup. Many customers rave about the beautiful and sharp picture, as well as the great color and fantastic brightness. The TV is also said to be easy to set up, with one customer saying they were "really happy with this purchase." However, there are some concerns about screen issues, price, limited HDMI 2.1 ports, and dead pixels.
This summary was generated by AI based on customer reviews.
engineer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great --love it!!!! nice quality machine! I am an Elect engineer
I would recommend this to a friend- Pros mentioned:Picture quality
Just Not Good Enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it was just not good enough. Picture looked to white washed when it was on basic comcast cable. Picture looked good when playing 4K on Netflix and Amazon but that was about it. Played with the settings but it felt like the picture to make it look less white but the faces started to look funny. I also felt like it couldn't keep up with fast sports such as NHL. We ended up returning it and bought the LG OLED. Broke my heart because I was a Samsung Fan-boy LOL.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GeekSquad,
Thank you for sharing your review of the Samsung QN90A TV. Your details regarding your picture quality are appreciated and will be shared with our internal teams.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great, has all the features we were looking for
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anyone looking to invest in quality, this is the amazing.
I would recommend this to a friendtv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic colors. Tizen TV very helpful good for flightsim 2020
I would recommend this to a friendGOOD SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SERVICE GAS BEEN A HALLMARK OF ALL MY VISITS TO BEST BUY
I would recommend this to a friendBEST TV EVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad did a fantastic job very knowledgeable
I would recommend this to a friendMore than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything that I wanted in a new TV, and much more.
I would recommend this to a friendAMAZING TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING PRODUCT NEW FAMILY TV ROCKS A MUST HAVE ENJOY
I would recommend this to a friendTY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything and more. Best Buy made this possible and easy.
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product,I liked it a lot. It is very nice and simple.
I would recommend this to a friendBig screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy….I recommend this product. Clarity is amazing!
I would recommend this to a friendSamsung NeoQLED smart tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this TV. Wish I had purchased a larger one however!
I would recommend this to a friendLasted less than 1.5 years. No picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Feb 2022, in July 2023, the picture suddenly went out completely. Still has sound when you turn it on, but no picture at all. We’ve tried everything. We are just outside the 1 year warranty from Samsung, which a 1 year warranty on parts and labor fir s very expensive TV is terrible. Buy something else - Samsung isn’t what it used to be.
No, I would not recommend this to a friendQLED Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nicest TV we have ever owned and we have owned many.
I would recommend this to a friendGreat little guy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Lots of quality packed into a small tv..
I would recommend this to a friendTV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv I ever purchased hands down. Quality on every spec.
I would recommend this to a friendLooks like oled!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I’ve ever owned. As close to oled you can get.
I would recommend this to a friendKiller tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv exceeded my expectations, the clarity is killer
I would recommend this to a friendGood TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the TV. I had an OLED before and had burn occur twice on the screen. The QLED does reflect a rainbow on the screen from lights in the room.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Steve,
Thank you for your review of the QN90A Neo QLED TV and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Reflection Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist