Customer Ratings & Reviews
- Model:
- QN65QN90BAFXZA
- |
- SKU:
- 6500634
Customer reviews
Rating 4.7 out of 5 stars with 906 reviews
(906 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are positive about the picture quality, brightness, easy setup, sound, price, gaming, and anti-glare features of the 65” Class QN90B Neo QLED 4K Smart Tizen TV. They appreciate the amazing picture quality, good sound, and easy-to-use interface. Customers are negative about the remote control, slow operating system, speakers, software, and menu. They dislike the malfunctioning remote, difficult-to-navigate operating system, and confusing menu.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing picture and sound on Samsung 65” Tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality and sound! Delivery and set up went very well. Extremely happy with purchase and Best Buy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this TV, which I purchased to replace my 2015 Samsung TV (same size). The picture adjusts works well in various degrees of light, and the sound is great with my soundbar. Navigation is easy. Samsung is the best.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for our needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a TV that had anti-glare option. We are very happy with the Samsung 65" QN90B. Perfect size for where we put it, and the tech's were very helpful in set up and answering our questions, even set up our sound system with it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
very nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The initial one we bought had to be replaced because the either net port failed, and wf was the only way to use the internet on the unit. It does everything a smart tv needs to do. we like the fact that we can play xbox games on it, but its not the same as if we were going to play them on the computer. you have to sgn up for their ultimate online package in order to do anything whereas on the computer I can play what i like. the features on the tv are easy to use and picture quality is great. ultimately we are pleased with the purchase
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this television! Crisp, bright colors. Great for games!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Absolutely Great Experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Great Recommendation from my Best Buy advisor Nicholas. The Installation Crew was Amazing. Obviously Seasoned Professionals. Love the Picture Quality and the whole Experience.
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
DOUBLE WIDE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WHAT A GREAT PRODUCT. THIS REPLACED MY OLD 55 INCH SAMSUNG. WHAT A DIFFERENCE 10 YEARS MAKES. THE COLOR AND CLARITY IN EVEN A BRIGHT ROOM IS UNBELIEVABLE. ALSO THE PRICE WAS GREAT FROM A GREAT STORE. ENOUGH SAID.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd one! This is the best tv I’ve owned by far. Amazing picture quality, sound is average but I highly recommend a Sonos bar. All and all amazing tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great. The only problem is the reflection on the screen from all lighting and outside light from above across and to the side of the tv. Because it comes with its own stand, no extra brackets are needed.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Worth it Given it is NeoQLed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a beautiful looking picture and good audio for a TV. Glad I went w NeoQLed as brightness and expected lifespan makes it a bit better for me than OLED, which is good also just needed a brighter TV. I am feel NeoQLed has become nearly equal in quality as OLED. This one especially has a good quality feel to it and one that is a higher tier TV for not much more than some lesser 4K TVs. I upgraded from same size 2014 Samsung 4k w an 2016 Upgrade Box(SEK3500) and picture quality in new TV is so unbelievable.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Outstanding!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE this TV. I had to find a 65" TV that had a center support stand and this one is amazing. Great picture, unboxes easily, and the set up is a piece of cake. It works great with my Onkyo receiver.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV I've ever purchased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the past 30 years i've bought all sorts of tv's but this one is off-the-charts. Picture quality and features are phenomenal. We also bought the high end Samsung HT system, so talk about perfect pairing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fabulous 65 inch TV experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An absolutely fabulous TV experience. Everything is so crisp and clear. The sound is better if a sound bar is used. I added a Visio Elevate system and that has made the total experience just awesome!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good open box Sansumn tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a excellent product, all my tv are Samsung, but this one is the best The price was really fine, was a open box, but has warranty and everything is fine like new tv Thank you
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is better than I expected in my bright living room. Roku not needed. I highly recommend this TV. Great value for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv, but frustrating to set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but no manual with the tv and the online manual wasn’t as helpful as I thought it would be. Getting the hdmi cables plugged in was a pain, some of my hdmi cables were too fat and could not be plugged in. I had an issue with an older cable I had connected to the hdmi arc port - av receiver. It resolved when I bought a new hdmi cable. Until I swapped the hdmi cable, it was allowing both the tv speakers and av receiver speakers to play at the same time. Also, the menu item to allow the tv to power on with my cable box instead of the main menu that has all the streaming services icons was buried in an odd place in the menu. I had to call Samsung support to find it… should have been in the manual. Oh wait, there was no manual! It’s a good tv, but a bit frustrating to get it set up!
I would recommend this to a friendBrand response from Samsung
Posted .CashewN,
We appreciate you sharing your experience. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the QN90B TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the QN90B TV under Samsung Neo QLED 4K > B Model Lineup to download the guides you would like. The e-Manual is also embedded into the TV itself under Menu > Settings > Support > Open e-Manual.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best price matching - it worked.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase - needed better wide angle viewing experience and this set delivered - plus great picture with no glare in a room lite with plenty of sunlight. The geek squad did a great job. HAPPY!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice TV. Bought this for my husband as a surprise for our new house. Is it worth the every penny? I have no clue. What I do know is its nice, crisp, and basketball is fun to watch
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 1 year old Sony tv for this one and it is a lot better than the Sony. The Sony's picture board went out in about 13 months. Sony refused to repair it, so Best Buy stepped in.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product. The picture quality is unbelievable, could not be more satisfied with my purchase. Thank you and the staff at Best Buy.
I would recommend this to a friend





































