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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 906 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, brightness, easy setup, sound, price, gaming, and anti-glare features of the 65” Class QN90B Neo QLED 4K Smart Tizen TV. They appreciate the amazing picture quality, good sound, and easy-to-use interface. Customers are negative about the remote control, slow operating system, speakers, software, and menu. They dislike the malfunctioning remote, difficult-to-navigate operating system, and confusing menu.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 906 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. The picture quality is unbelievable, could not be more satisfied with my purchase. Thank you and the staff at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great glare blocking on this screen. It is placed in my livingroom with 2 large windows. I have no issues at all with the sun glaring in. Great tv graffics are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Double the brightness of OLED !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as smooth as OLED but Still 120HZ and MUCH MUCH MUCH Brighter Than OLED could dream of being in its current state. If you want the best of the best though, go with the LG G3

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Right tv for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and glare reduction. There is no one tv right for every room. Get the right tv for your room base on the amount of light from windows, and viewing angles

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the 65” Seems like a good tv. I like the picture quality, still haven’t figured it all out yet. The Alexa option doesn’t seem to respond well. The tv picture and voices don’t match always making me have to turn the tv on and off. I am not sure this tv was worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has great open box deals! I got this at 315.00 and its like a 1600 dollar tv. Amazing pucture quality i love it!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness
    Best Buy Employee

    Rated 5 out of 5 stars

    Great tv

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I didn’t think it would be this good but after turning it on and seeing the color and brightness I was amazed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good not Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I've ever owned.However not perfect,Tizen is the worst ui i've ever interacted with.Picture quality is pretty good I was debating getting this or The S95b I would have went for the s95b but my tv in the main room almost never shuts off and I wanted it to last a little while at least.I got this tv for under $1000 so I am happy with it.However That is all i think this tv is worth if it had been retail price I think I would have returned it.Gaming Picture quality takes a hit with HDR content,you can get it just good enough to where its not annoying with a washed out look or too dark you cant see in dark scenes.But if you use this for gerneral purpose like most people will ie. watching tv,movies,light gaming the picture quality is decent.Solid $1000 tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Blessings

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best purchase I’ve made all year! The picture, right out of the box was stunning. This tv is great for any environment with a little tweaking. I highly recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Purchased as open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the TV great picture and perfect size only problem was it was open box and Best Buy didn't check the contents after I got it home the stand and 1 remote was missing I'm partly responsible the salesman offered to open it up at the store and check contents I declined next time I'll look

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gtreat picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. The anti-glare is great for bright windows behind you . The tizen operating system takes some time to learn. The remote also takes time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the quality of this item. Picture is so clear. And it comes with a very durable stand. Awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a die hard Samsung fan, this tv blew my mind. I still play my games in this tv, amazong pictute, clarity, deep dark colors. Couldbt be more happy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s a Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous picture! Geek Squad did an awesome job installing it on the wall. Incredibly pleased with the service in the store and at home. Very highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Man what a TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing HDTV. I was going to buy a 55" to replace my 50" TV in my 15'×15' Florida room but decided to purchase the 65" TV instead. Boy am I glad I did, the larger TV makes you feel like your watching a movie in a theatre. The room has 4 windows in it but with this TV the picture excellent due to how bright it can get. It's by far the best looking picture in a TV I've ever seen for a TV under $2000. Very easy set up too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service, great TV, very well built-in programs with vivid pictures and awesome sounds system. Great budget for a high quality TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great set, especially with a good sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a very good 4k set with this Samsung and we love the way it has different tones of black so we can make out what's going on in night scenes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size TV for my living room. The color and the picture quality is fantastic. I'm ready for this year football season.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is good. menu is kinda slow but the picture is lit

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung, the best TV!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing! My family and I are really enjoying it! I have nothing but Samsung in the house and I wouldn’t buy anything else!

    I would recommend this to a friend