Customer Ratings & Reviews

An EXCELLENT 65” 4K tv. Although I was able to mount it to the wall by myself with a Sanus bracket, I would recommend following the directions and using 2 people for wall mounting.

Best buy has great open box deals! I got this at 315.00 and its like a 1600 dollar tv. Amazing pucture quality i love it!

Great tv I didn’t think it would be this good but after turning it on and seeing the color and brightness I was amazed

Great glare blocking on this screen. It is placed in my livingroom with 2 large windows. I have no issues at all with the sun glaring in. Great tv graffics are amazing.

Not as smooth as OLED but Still 120HZ and MUCH MUCH MUCH Brighter Than OLED could dream of being in its current state. If you want the best of the best though, go with the LG G3

I went with the 65” Seems like a good tv. I like the picture quality, still haven’t figured it all out yet. The Alexa option doesn’t seem to respond well. The tv picture and voices don’t match always making me have to turn the tv on and off. I am not sure this tv was worth the price.

Amazing picture quality and glare reduction. There is no one tv right for every room. Get the right tv for your room base on the amount of light from windows, and viewing angles

Best tv I've ever owned.However not perfect,Tizen is the worst ui i've ever interacted with.Picture quality is pretty good I was debating getting this or The S95b I would have went for the s95b but my tv in the main room almost never shuts off and I wanted it to last a little while at least.I got this tv for under $1000 so I am happy with it.However That is all i think this tv is worth if it had been retail price I think I would have returned it.Gaming Picture quality takes a hit with HDR content,you can get it just good enough to where its not annoying with a washed out look or too dark you cant see in dark scenes.But if you use this for gerneral purpose like most people will ie. watching tv,movies,light gaming the picture quality is decent.Solid $1000 tv.

This the best purchase I’ve made all year! The picture, right out of the box was stunning. This tv is great for any environment with a little tweaking. I highly recommend this tv.

I really love the TV great picture and perfect size only problem was it was open box and Best Buy didn't check the contents after I got it home the stand and 1 remote was missing I'm partly responsible the salesman offered to open it up at the store and check contents I declined next time I'll look

I’m very happy with the quality of this item. Picture is so clear. And it comes with a very durable stand. Awesome product.

this tv is good. menu is kinda slow but the picture is lit

Im a die hard Samsung fan, this tv blew my mind. I still play my games in this tv, amazong pictute, clarity, deep dark colors. Couldbt be more happy

Summary of TV problems: I had issues with 2 TVs within 1 year and the 3rd TV went dead and unusable just before 3 years old. I purchased 3 Samsung TVs in 2022. Within year 1 the QN95B QLED speakers were blown (no music playing and volume never went above 35), and the QN90B QLED screen had 5 grayed out lines coming from the top of the screen to about 1/3 way down the screen (I will say this TV is outside underneath and covered patio and I don't know if that contributed to the issue). By year 2025 the QN90B screen has grayed out boxes on the screen as well. TV #3, S95B OLED, in 2025 randomly will not turn on anymore. I tried a different plug in and tried to turn it on manually and it will not turn on. Summary of customer service issues: In 2023 when I called Best Buy, they said they could not help me with the 2 TVs and I would need to contact Samsung (this was just under a year of when the TVs were purchased). I contacted Samsung but I was quickly annoyed with the warranty department and stopped efforts. I chose to just get a blue tooth speaker for the QN95B. For the outdoor QN90B, I figured that TV was outside (covered) and nothing would probably amount to that either. Once our 3rd TV (S95B OLED) stopped turning on in 2025, I was frustrated to say the least. I contacted Samsung (Best Buy couldn't do anything to help within a year after the purchase and I assumed they couldn't do anything to help now). It was easier to talk to a human in 2025 vs in 2023. The first person I talked to, the call dropped. The second person I talked to would not stray from his script and repeated the same answers despite the different questions. They could send out a technician to look at the TVs. I would have to pay for the technician to stop out and I would have to pay for any repairs. After a lot of back and forth, I had him opt for the technician. He said he would call me within 24 hours. I figured I would speak to him on the phone to get better information repairs/what could be repaired/costs. I received an email a couple days later canceling the technician due to cost and warranty out of date. I then called again. Person #3 repeated a lot of what person #2 said. She could not send me to anyone else. She stated they do not have a department that can handle my situation. Her supervisor did consult with her and she repeated the same thing about the technician and out of warranty. I pushed further but could tell this was going no where and have chosen to give up on Samsung doing anything to help a customer that purchased $5400 worth of TVs in 2022. I also purchased another $1200 for my husbands parents shortly after that. I had issues with 2 TVs within 1 year and the 3rd TV went dead and unusable just before 3 years old. I understand the warranty is 1 year, but given the circumstances, I would think Samsung would try to do something to be a little more helpful.

The picture quality is great. The anti-glare is great for bright windows behind you . The tizen operating system takes some time to learn. The remote also takes time.

Gorgeous picture! Geek Squad did an awesome job installing it on the wall. Incredibly pleased with the service in the store and at home. Very highly recommended.

Amazing customer service, great TV, very well built-in programs with vivid pictures and awesome sounds system. Great budget for a high quality TV.

This is the perfect size TV for my living room. The color and the picture quality is fantastic. I'm ready for this year football season.

Amazing HDTV. I was going to buy a 55" to replace my 50" TV in my 15'×15' Florida room but decided to purchase the 65" TV instead. Boy am I glad I did, the larger TV makes you feel like your watching a movie in a theatre. The room has 4 windows in it but with this TV the picture excellent due to how bright it can get. It's by far the best looking picture in a TV I've ever seen for a TV under $2000. Very easy set up too.

We replaced a very good 4k set with this Samsung and we love the way it has different tones of black so we can make out what's going on in night scenes.