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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 906 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, brightness, easy setup, sound, price, gaming, and anti-glare features of the 65” Class QN90B Neo QLED 4K Smart Tizen TV. They appreciate the amazing picture quality, good sound, and easy-to-use interface. Customers are negative about the remote control, slow operating system, speakers, software, and menu. They dislike the malfunctioning remote, difficult-to-navigate operating system, and confusing menu.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 906 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung, the best TV!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing! My family and I are really enjoying it! I have nothing but Samsung in the house and I wouldn’t buy anything else!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The tv you didn't know you needed!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous picture! Upscales even the oldest of movies or television shows to beautiful quality. Definitely plan on purchasing a few more!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality and value is unsurpassed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality for the price. Sound is great for tv speakers. The remote works with all external devices without being programmed!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Good quality tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright TV. Works well in bright light rooms. Easy to use with samsung devices. The interface/app store in a little annoying to use but bareable. Refresh rate is great for games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stands up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture! Worth every penny. New TV models come out every year but this TV stands up against even the new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Got TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Overpriced in my opinion. Netflix app has issues that needs updating. After turning off Netflix app won’t start. Had to unplug. Not changed few options and no longer an issue. Picture quality is good, looks sleek. Installation/hook up was easy. Interface could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! Was replacing a 11 year old smart TV. Lots of new things to adjust to give you a great picture. Sound is incredible. Did not need a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    You won't believe the picture quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture with enormous detail - it's surprising what some people actually look like when viewed in so much detail! By comparison, what's not up to snuff is the sound quality of this TV's speakers. It probably needs a sound bar to improve the clarity of the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Remote control

    Rated 5 out of 5 stars

    Happy With Picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m about a month in and I’m really happy with the purchase. I replaced an LG OLED that had some burn in and color distortion. The LG had that real black that this TV can’t match, but everything else is better on the Samsung. Brightness, color and features are impressive. I like the remote even though I do miss a number pad to directly input channels. I can’t comment on the sound as I use a Soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and great sound. Would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QLED lives up to bright room expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All viewing angles are clear and picture is viewable during bright afternoons. Floor-to-ceiling windows all around TV do not prevent us from enjoying the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Neo QLED, 65”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Samsung surround sound with the set and are loving the entire experience. The picture is great and the sound is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great pic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear and wide viewing angle. Everything looks great from sports to movies and everything in between.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. High-quality. I am very satisfied with this product. The sound and image is perfect. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice size. Nice picture. Does have a little glare even though they said it wouldnt.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality TV I have owned Clear picture Ultra thin

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    4 1/2 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has been up for about 3 weeks now and I am happy with the purchase. Initial use included audio just from the TV (had to re-run speaker wire) and the sound was surprisingly good for a thin unit such as this, but for "big" sound on movies you need to use external speakers of some kind. The picture is amazing and the blacks, as promised are fantastic. When initially running just through the cable box, I did experience an audio to video lag, but "plumbing" everything through the AVR seems to have solved the issue. I did run into some problems adding apps and activating them, so it may take multiple attempts before they work. Samsung needs to provide a longer power cord with the unit as most users will likely find it too short for most installations. I bought a 12 ft. cord to replace for $11 so not a major problem to fix, just annoying. I would give it 4 1/2 stars due to the issues mentioned, but that isn't an option. We'll see how it holds up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      SnOH,

      We appreciate your thoughts on the power cable length, as well as your feedback on the issues you're experience with apps. . If your app is freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.

      Please also make sure your TV is running the latest firmware version. Go to: Settings > Support > Software Update.

      If there’s anything we can further help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older samsung tv. Incredible. Leagues better than anything I've seen out there. Recommend to all if it's in your budget

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is amazing love to watch football on it. Very user friendly my parents are able to turn it on/off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for gaming with smooth 4K and low input lag. The sleek design fits well in any space.

    I would recommend this to a friend