Customer Ratings & Reviews
- Model:
- QN65QN90FAFXZA
- SKU:
- 10313318
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 65” Class QN90F Series Neo QLED TV for its excellent picture quality and glare reduction. The matte screen is a welcomed feature. Some customers also appreciate the design, noting the remote is a nice size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Excellent for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality even in a brightly lit room. Very pleased.
I would recommend this to a friend Amazing TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old tv was located on a brightly lit room and it was frustrating watching darkly lit horror movies or shows. Did some research and found the anti glare technology interesting. Finally descided to buy it and was blown away by the brightness and anti glare. Highly recommended if facing the same glare issue.
I would recommend this to a friendGreat QLED TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as a replacement for a previous Neo QLED model that had been damaged accidently. I was surprised/delighted by the subtle improvements that were made by Samsung over the past couple of model years. Great TV for the price!
I would recommend this to a friendNot a happy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv is fine . I have had issues with the connection that I have been told it’s my cable provider not the tv. However, your customer service representative was very rude and not professional in helping me. I am done with Best Buy
No, I would not recommend this to a friend- Pros mentioned:Picture quality
65 qn90f
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen. Picture quality is excellent. Matte finish looks great.
I would recommend this to a friend Excellent customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. Delivered on time and expert installation.
I would recommend this to a friendOK, not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are better options at this price point. Home screen and remote control not very intuitive or user friendly
No, I would not recommend this to a friendPopping noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a popping noise every time it gets turned on. This is a common thing with this television.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobertD,
Thank you for your review of the Samsung QN90F TV. A light popping or clicking sound may occasionally be heard due to the natural expansion and contraction of the TV’s outer casing as it warms up or cools down.
Please know that this is not a defect and does not indicate a malfunction. It’s a normal part of the TV’s operation, and your TV remains completely safe to use.
If you have any other questions, we’re here to help - please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely horrible colors and focus bad from the moment it was turned on delivery guys said my box. which had no problem with the one they replaced best buy kicked me to samsung. No help at all. 3 weeks have gone by and samsung just contacted me about a service man to come out. No need bought a sony and it was installed 8/11 Worked beautifully from the monent it was turned on geek guys were messy and seemed like they were new at installing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your experience with the TV and service process. We're sorry the service appointment didn’t meet your timeline expectations. For any installation or delivery concerns, we recommend contacting Best Buy directly.
If you choose to try another Samsung TV down the road, we're happy to help at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist