Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,597.99
Save $202
The comparable value is $1,799.99

Customer reviews

Rating 4.6 out of 5 stars with 171 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers commend the 65” Class QN90F Series Neo QLED TV for its excellent picture quality and glare reduction. The matte screen is a welcomed feature. Some customers also appreciate the design, noting the remote is a nice size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 171 reviews
  • Rated 1 out of 5 stars

    Color saturation is brutal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience. The Color saturation is awful. The contrast between different picture settings has not improved it and manual reset of the TV back to its factor settings did not help either. Please be careful when making this purchase

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ChristopherC,

      We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
      1. Standard – Default mode for general viewing
      2. Dynamic – Brighter and clearer in well-lit rooms
      3. Eco – Optimized for energy saving
      4. Movie – Best for watching in dark environments
      5. Filmmaker Mode – Preserves content exactly as intended by creators

      You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

      If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    PRICE MATCH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price drop shortly after purchasing, should get credit.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Michael,

      It appears your 2-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.

      If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Awful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceled service. Will never shop again. Why schedule a service to cancel and wait two more weeks

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RichardD,

      It appears your 1-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.

      If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great for gaming!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this tv overall, the processor seems to run amazingly. Switching between game console, and apps that I have downloaded on the the tv are fast! Almost no hesitation or lag. The picture is amazing, bright and clear (FYI from what I have read the tv range can hit as high as 2500 lumens in brightness) one drawback is blooming from bright images on a dark background but it is not a deal breaker for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung mini led replaces LG OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Resolution and color very good. I purchased the Samsung mini led to replace an LG OLED that had burn-in and and green color blooms. The blacks are not as sharp as the OLED but very acceptable. I use it in a home theater so I cannot comment on sound quality.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture in bright room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A picture and this is amazing! Report this in a room that has three walls, patio doors and huge windows. There is no glare and picture is great anytime of the day. So much better than I expected! Read all the reviews and honest to be recommended for very bright rooms. Don’t hesitate to purchase if you’re thinking about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian’s review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV love the picture and the AI very happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very good. Enjoy the smart features. The mat finish makes it better for rooms with windows. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, needs better remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice so far. The only negative is the remote control, which is very small (OK), bit backlit (not OK) and has all markings in dark ink so I have to use a flashlight to pick the right button! Still 5 stars only because BB has a Phillips remote control that fixes all those issues at very low price. Get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great QLED TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a replacement for a previous Neo QLED model that had been damaged accidently. I was surprised/delighted by the subtle improvements that were made by Samsung over the past couple of model years. Great TV for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear picture and ZERO glare

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! This Samsung Neo QLED has a very clear picture and in our living room surrounded by windows does not have a hint of a glare on the screen. AMAZING. I have purchased dozens of televisions in my lifetime and this one is the best by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Color is very good. I can see the golf ball when we watch golf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Picture is the best I ever seen. I am glad that I purchased this Model. I am very satisfied with all the features of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in Class 4k

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and brightest i have seen from a TV in a minute, big bonus is the “glare-free” screen. I did not expect it to do so well in my new homes living room. I can’t speak for the TVs built in speakers because i use a soundbar, but again i am really impressed with the quality of the picture in this TV and how well it upscales with older shows, we have been watching Dexter, and my wife just cant believe TVs can be so different since we upgraded from a Crystal RU8000

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung. Have always enjoyed the picture and quality of this brand. Set up through Best Biy was seamless also. The store rep has been trained by Samsung and was very helpful in helping me the right TV for me-I would go to him for any further pirchases

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samnfloyd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture was beautiful when viewing in front of t.v. however take 2 steps to right of center or left of center and the picture bleaches out. viewing angle is not good. I will recommend this t.v. to anyone who doesn't really care about the viewing angle

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      SamnfloydFeb11969,

      We appreciate your feedback on the Samsung QN90F TV’s picture quality when viewed off-angle. This model features a Wide Viewing Angle, designed to deliver rich color and a full, detailed picture - no matter where you’re sitting.

      Starting with our S85F OLED and QN900F Neo QLED 8K Series and up, Samsung TVs also include Ultra Viewing Angle technology. This enhances off-angle performance even further, helping maintain brightness, contrast, and clarity when watching from the side.

      If you're still noticing reduced image quality at off-angles, room setup or lighting may be playing a role. A professional installer may be able to help optimize positioning for the best experience.

      If you have any questions or need assistance, Samsung Support is here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Best and easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen, better yet was the quick and efficient installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, very happy with our purchase. Picture quality is just what we wanted & sound is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size. Crystal clear picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture. Able to use cell phone as remote control. Perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, price could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive but if you have a window in your living room giving you glare problems, it doesn’t get any better.

    I would recommend this to a friend