Customer Ratings & Reviews

Our salesman helped us with this purchase and we couldn’t be happier with it. Amazing picture, almost better than being at the game!

This Samsung OLED set you easily and the UHD 4k picture is excellent. I may but a sound bar to up the sound quality. I recommend this TV.

I bought my Samsung 65" model QN65390CAFXZA OLED tv from Best buy over a month ago. Because my wife is almost deaf (1 hearing aid, 1 hearing implant) we need Closed Captioning. Right away we learned IF we turned on CC the screen saver function kicked in every two minutes, even with a moving picture running on the tv. HOURS on the phone with customer care that simply couldn't speak English well and ADDED to our frustration, using iPhone Facetime to prove the tv had the screensaver problem (since my word wasn't sufficient,) unplugging/plugging in repeatedly, and completely replacing the software in our tv didn't help. Once Closed Captioning was used the tv automatically reverted to Screen Saver mode every time. It could only be stopped by unplugging the tv for 30 seconds, then plugging back in AND NOT USING Closed Captioning again. This, of course, was not an option for us. Finally, I got a customer service person to OK giving us an exchange for the same tv at Best Buy. Multiple text messages later, Samsung said Best Buy was "not a Samsung affiliate" and they would instead issue me a check for my tv and come pick it up. By now I had done my research, found hundreds of folks here with the same problem, tried almost every "cure" for this problem, and decided I wanted a Sony instead. Two more weeks passed. THEN, before signing the paperwork (that arrived over a month after reporting our problem for the tv) to pick it up, I decided to try Close Captioning one more time. SURPRISE! The problem had magically disappeared! I hadn't done a single thing to make that happen. So what had changed? The ONLY answer is Samsung updated their software to this tv without notifying me. Bam! Problem fixed. Well, sort of.... Turns out now we have a NEW problem with our new Sammy: the SOUND OUTPUT AUTOMATICALLY CHANGES from the tv's speakers to the Samsung soundbar almost every time the tv is first turned on. Yes, this is an easy TEMPORARY fix, but has to be done almost every time the tv is first turned on. I smell another stealth software update coming. Maybe I should have gotten the Sony.

The colors are so vibrant and you can download all main streaming apps! Still can’t believe the clarity and how thin it is!

easy to set up great picture, quality quality I will be buying a bigger model to replace the one in my game room

Great picture and sound with the sound bar. Good deal with the sale price

This TV is amazing! The picture quality is awesome.

Fantastic TV. The color and picture are stunning and the install by the Geek Squad was quick and seamless.

One of the most crisp and beautiful TVs I’ve ever owned

Pleasure to watch the Olympics on this beautiful TV. Colors and images are amazing.

Excellent TV with amazing collors and easy to stream content. Highly recommended. .

Strait forward setup. Best quality picture I have seen. Use dynamic mode and get 4K broadcasts for sports. User interface is very intuitive and easy.

Great TV with clear picture and fantastic color. Smart features are good enough to not need a fire tv stick.

Best TV I have ever owned. The picture is outstanding in terms of colors & picture quality. Remote is simple and easy to use.

It's just a beast. Tizen OS isn't bad either, I got an Apple TV but it doesn't feel like a significant upgrade to Tizen OS so I will move it to an older TV instead. Don't forget to tinker with display options because the out of box settings are too bright and blue. Warm 2 is my favorite of the presets. I also got it bundled with a soundbar, which made a huge difference in the audio experience. The TV's speakers are relatively quiet so I highly recommend adding speakers or a soundbar to complete the setup.

Upsized from the 10yr old 55” flatscreen. Great to have a Smart TV. All apps easily accessible. Picture is great!

Looks great! Good picture and stunning colors. Pretty pricey but good overall build

This TV has the best up-to-date technology. The picture is amazing and extra features, including the gaming options.

The picture quality is to die for. I love the wide screen. I have a theater at home

I love my new TV. Very crisp colors, easy-to-operate solar remote that doesn't require batteries. Great app menu.