Customer Ratings & Reviews
- Model:
- QN65S90CAFXZA
- |
- SKU:
- 6536964
Customer reviews
Rating 4.7 out of 5 stars with 2297 reviews
(2,297 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers commend the 65" Class S90C OLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, vibrant colors, and ease of use. Many also appreciate the sleek design and smooth gaming experience. However, some users have noted challenges with the remote control, operating system, and user interface. A few also mentioned issues with the screen saver.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Poor experience, false advertising & privacy issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture is great, after figuring out how to get it dialed in, but the TV purchased was an Open Box purchase from a Best Buy about 90 minutes from my home, and when I got home, I realized it was missing the power cord. This was frustrating since it was marked as being in Excellent condition with all parts and accessories. It was even supposed to have been reset to factory defaults from the prior person, purchase, but that was not done, as it still had the other person’s accounts setup on it, including visible email addresses, zip code, and other such preferences. This is not a good look for Beat Buy and Privacy concerns, but the missing power cord is my bigger issue, personally. Hard to watch a TV with no power, and when I called the store, the only recommendation was to take it back to the local Best Buy store for a refund. That is not a great customer experience. I fortunately had an old Samsung Plasma that had the right cord type (standard PC style cord, with a 90 degree connector to allow it to fit in the opening. It does not quite fit into the cambe management groove, but it got the TV working, but now I have my other tv that was going to my daughter’s room that doesn’t work. I went to the local Best Buy store, and they were helpful, but couldn’t get me a cord either, so I am kind of stuck right now, and frustrated. Considering returning the whole thing and getting an LG from Amazon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bricketh,
We appreciate your feedback regarding parts missing from your S90C TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Picture quality is even better than our plasma TV. The only thing that worries me is that the monitor is really, really thin. Other than the part that encloses the electronics, the main panel is about 1/4" thick....this may or may not be a problem, but I certainly love the look.
I would recommend this to a friend - Pros mentioned:Color
Rated 4 out of 5 stars
Phantom TV with great color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is really beautiful but for some reason I have Phantom TV every night at 8:15 it turns itself on no one has been able to figure it out and I'm tired of returning TVs and having service men in and out of my home I ended up finding a timer and I've got it so that it turns it off as soon as it turns on again have no idea why but the TV does have beautiful color
I would recommend this to a friendBrand response from Samsung
Posted .SyzyQ,
It’s unfortunate to hear your S90C TV is turning on by itself. Please try a few troubleshooting steps that may help solve the issue:
1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
2. Check the power cord to see if there is any visible damage.
3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
5. Disable the Power On with Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Menu > Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the TV continues to turn on by itself, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Color
Rated 5 out of 5 stars
Beautiful Color and Clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen provides absolutely beautiful clarity and color. I really love this TV - upgraded from an old plasma TV that I bought for the superior sports/fast motion tracking back then. I was reluctant to get an LED, and so looking into the OLED/QLED. Glad I did. Great upgrade.
I would recommend this to a friend - Pros mentioned:Picture quality, Refresh rate
Rated 4 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price the pitcure is great especially for gaming it makes gaming better at 120 hz rate compared to my old tv even watching movies its more crisp.
I would recommend this to a friend - Cons mentioned:Operating system
Rated 5 out of 5 stars
Great Choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Displays really nice. Only thing that is different is the software and menu display gets bothersome and feels slow. But for the price, one of the best televisions you can buy to get this quality.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
great tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome picture. colors are amazing. glad I bought it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Milkman’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m pleased, great picture, ease of use and overall great TV
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, great picture and sound. T.V does not disappoint.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful picture quality! Great for gaming too!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. The picture quality is amazing! I especially love the gaming capabilities. Coming from a five year old Samsung LED, the rich colors and deep blacks of this OLED panel blew me away. OLED is the way to go. Tizen tv has always been slow on Samsungs. I use an Apple TV which is far superior than any smart tv OS like tizen or webos from LG.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is perfect. Picture, sound, easy functionality with other services.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this TV. The fact that you can be anywhere in the room and still have a good picture is amazing. The TV cuts down on the glare from windows. I cannot describe how wonderful the picture is, the colors and clarity are amazing. So glad I spent a little extra for this TV!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture. App shortcoming.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Overall I’m satisfied with TV. There are a few shortcomings with apps. Unable to install alternative web browser. When using PBS app there was no option to watch local live station. I thought that I wouldn’t need my Amazon TV cube. Amazon TV cube allows alternative browser as well as live local PBS so I reattached it to TV, mostly to see local PBS station. Bought a FOSMON Mini Bluetooth Keyboard (QWERTY Keypad), Wireless Portable with Touchpad. This works well with the S90C. Delivered as promised by Bestbuy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
So far so good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been great so far. Beautiful picture, pairs perfectly with my Samsung Soundbar. Very fast menus. Video games look gorgeous. Only slightly disappointing thing is that older content seems extra grainy. I messed with some settings and make viewing better.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great Picture Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture Quality and exceptional brightness. Easy setup.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is so clear, the colors a bright and vibrant. I have watched 4k on this television and the scenes and items on the television look as if they are in the room. The sound on the television is pretty realistic even without a sound bar. High quality and worth getting.
I would recommend this to a friend Rated 5 out of 5 stars
Gaming tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use it as my gaming tv for xbox series x and ps5 picture quality is top notch compared to all the other tvs i own this one stand out big time if also great for movies sounds not super crazy though so if your using for movies might wanna get speakers.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
65"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv has a very good picture and was easy to setup. I wish that instructions was still included instead of having to look it up on the internet.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ThomasH,
It's great to hear setup was a breeze and that you're enjoying the picture quality of your new S90C TV. While the User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide can all be downloaded directly from Samsung's website, please know that the e-Manual and Remote Control Guide are both embedded into the TV itself under Menu > Settings > Support.
I hope this helps. Should you ever have questions or need assistance, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Picture quality is great! We love it!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Sunroom dream
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love everything about it! Color, size, picture, so thin,
I would recommend this to a friend











