Customer Ratings & Reviews

Pretty good tv. Color and display is sharp. Deformity worth the price.

Picture on this model is great.Xbox looks amazing on it. Brought the 65 in. Returning it for the 77 in.

The picture quality is to die for. I love the wide screen. I have a theater at home

Picture quality is outstanding and paired with Samsung sound bar (HW-Q990C) makes watching movies an event.

We love our new TV. We haven't gotten everyhtng figured ut yet, but we are so pleased, Everybody was so helpful and knowledgable. It was a pleasant experience.

Picture perfect, stunning details, easy to assemble

Sound and picture quality is awesome! I will definitely be purchasing another soon for another area of my house.

Wanted to update our TV experience for the Super Bowl, very happy with our choice, this Samsung TV has a great picture.

We are very pleased with this TV. The picture is spectacular and very life-like.

Amazing tv. Was the perfect size for our bedroom. The picture quality is outstanding. The screen is super thin, technology these days is wild.

It’s bright and dark at the same time. Really though, OLED is the way to go.

Amazing picture quality. Sound is great. At this price, it’s a great deal.

Picture is great whatever you see is natural and more real. I now enjoy watching movies , shows. I recommend all to replace old tvs with Samsung !

Love this tv. Setting up was relatively easy. It has a great picture and no reflection, which was a problem with our last Samsung tv. Sound bar and speaker work great with it!

This tv has one of the best pictures of any tv I've ever seen. And the sound quality is really good as well

Somewhat dissipointed, had Bestbuy install the tv and sound bar, it took several times before i could get the job done. I have both the Samsung tv and sound bar, great picture, but the audio lags the picture, when people talk the sound don't match the lip movement, i could be wrong, but it appears to me the transfer of the audio to the sound bar is the problen, i would have expected a matched set to have better audio transfer.

Fantastic TV. The color and picture are stunning and the install by the Geek Squad was quick and seamless.

We’re blown away by the picture quality. It’s nearly like looking at people and places in real life. Amazing picture quality. Glad we purchased!

The picture quality is beautiful and the sound is great. The Geek Squad guys who installed it were also fantastic.

I bought my Samsung 65" model QN65390CAFXZA OLED tv from Best buy over a month ago. Because my wife is almost deaf (1 hearing aid, 1 hearing implant) we need Closed Captioning. Right away we learned IF we turned on CC the screen saver function kicked in every two minutes, even with a moving picture running on the tv. HOURS on the phone with customer care that simply couldn't speak English well and ADDED to our frustration, using iPhone Facetime to prove the tv had the screensaver problem (since my word wasn't sufficient,) unplugging/plugging in repeatedly, and completely replacing the software in our tv didn't help. Once Closed Captioning was used the tv automatically reverted to Screen Saver mode every time. It could only be stopped by unplugging the tv for 30 seconds, then plugging back in AND NOT USING Closed Captioning again. This, of course, was not an option for us. Finally, I got a customer service person to OK giving us an exchange for the same tv at Best Buy. Multiple text messages later, Samsung said Best Buy was "not a Samsung affiliate" and they would instead issue me a check for my tv and come pick it up. By now I had done my research, found hundreds of folks here with the same problem, tried almost every "cure" for this problem, and decided I wanted a Sony instead. Two more weeks passed. THEN, before signing the paperwork (that arrived over a month after reporting our problem for the tv) to pick it up, I decided to try Close Captioning one more time. SURPRISE! The problem had magically disappeared! I hadn't done a single thing to make that happen. So what had changed? The ONLY answer is Samsung updated their software to this tv without notifying me. Bam! Problem fixed. Well, sort of.... Turns out now we have a NEW problem with our new Sammy: the SOUND OUTPUT AUTOMATICALLY CHANGES from the tv's speakers to the Samsung soundbar almost every time the tv is first turned on. Yes, this is an easy TEMPORARY fix, but has to be done almost every time the tv is first turned on. I smell another stealth software update coming. Maybe I should have gotten the Sony.