Customer Ratings & Reviews
- Model:
- QN65S90DAFXZA
- SKU:
- 10187616
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)'s exceptional picture quality, including its OLED quality, brightness, and deep black levels. The TV's sleek design and easy setup process are also well-received. While the viewing angle is appreciated, some users have noted concerns regarding the remote control's weight, the user interface, the TV's weight, and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Clear as a Bell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new OLED television. Its easy to use and the smart technology is appreciated.
I would recommend this to a friendCan you help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At times the volume goes out I have to reset it and it comes back on
I would recommend this to a friendBest Buy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sales associate was knowledgeable and friendly. Our Geek Squad was informative and did a great installation.
I would recommend this to a friendCan’t hear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot hear the tv well suppose to be able to hear the people talking. I am elderly so I have problems with hearing so I would not like to say I do not recommend except for the people who have hearing issues. The tv also confuses me I really just want local channels without having to having cable I can’t even find that. But to a younger person I am sure they would love.
I would recommend this to a friendBrand response from Samsung
Posted .KATHLEENG,
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Great Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever owned. Set-up was easy with a Samsung soundbar - plug and play.
I would recommend this to a friendNew TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Love our new TV. Service was excellent during setup and on return visits for a couple of minor tweaks.
I would recommend this to a friendNew tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet tv. Got a good deal. Installation was pretty si.ple.
I would recommend this to a friendNot as good as it should be.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture needed a lot of adjusting. I am not happy with Spectrum and the television not totally working together, specially the volume.
No, I would not recommend this to a friendAwesome tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our tv. The sales guy was very knowledgeable!
I would recommend this to a friendTorn between C4 and S90D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money. I was between this and the LG C4. I am glad with my choice.
I would recommend this to a friendNorman Stout
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with sound setup for new TV and in-home tech support.
I would recommend this to a friendMy OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The resolution is excellant and looks great.
I would recommend this to a friendgreat tv, terrible OS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is amazing but the Samsung OS is very slow / buggy. buy a roku or firestick to go with it
I would recommend this to a friend
Gorgeous TV
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a gorgeous TV. You have to see it in person.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this TV in my bedroom and I love it. It looks awesome.
I would recommend this to a friendSamsung 65-Inch TV did not work out of the box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Samsung 65-Inch TV as an exchange for a defective LG 65-inchTV. After mounting on the wall and powering it on the screen was blank but the voice set-up prompt was active but the remote could not access anything except power on off. Brought back to the store and the manager would not take the unit back for an exchange or refund saying the TV was dropped. I emphasized that I did not drop the TV and with my IT consulting business installing over 40 TV's I never had a problem like this. I took the TV home and contacted Samsung customer support, who ere absolutely great. After troubleshooting the TV, the Samsung techs determined it was a firmware issue that was not cause by the TV being dropped or mishandled. and that I should return it back to Best Buy. I then brought the TV to another Best Buy store, explained the situation with the Customer Service Desk associate and got a refund for the TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EasterBunny,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the same model and included a 5yr warranty
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Staff was great . Set up was easy too . From beginning to end flawless.
I would recommend this to a friendSamsung S90D review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Shows great! Very detailed. Just wish it had Dolby vision
I would recommend this to a friendBusy day still got help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing experience would recommend 10/10
I would recommend this to a friend