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Customer Ratings & Reviews

$2,097.99

Customer reviews

Rating 4.8 out of 5 stars with 1543 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are impressed with the 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)'s exceptional picture quality, including its OLED quality, brightness, and deep black levels. The TV's sleek design and easy setup process are also well-received. While the viewing angle is appreciated, some users have noted concerns regarding the remote control's weight, the user interface, the TV's weight, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,543 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this TV in my bedroom and I love it. It looks awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wall install and setup. But the best part was the Geek Squad protection plan as I had to order a replacement because the TV had a defect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S90D review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shows great! Very detailed. Just wish it had Dolby vision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the same model and included a 5yr warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can you help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times the volume goes out I have to reset it and it comes back on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 65 inch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as agreed and set up was ok. Did have to stop crew to get explanation as to how to use remote to access Netflix, Prime etc. They were on the way out before I realized they weren’t go to do a show and tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Busy day still got help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing experience would recommend 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service with delivery handled with care and delivery man was very helpful with placing the tv inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OLED does not disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome clarity. This tv is easy to operate and parental controls are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv, terrible OS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing but the Samsung OS is very slow / buggy. buy a roku or firestick to go with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv with such a bright and beautiful screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price matched using the chat on the app! Transaction was easy and now I am $320.00 richer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norman Stout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with sound setup for new TV and in-home tech support.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung 65-Inch TV did not work out of the box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Samsung 65-Inch TV as an exchange for a defective LG 65-inchTV. After mounting on the wall and powering it on the screen was blank but the voice set-up prompt was active but the remote could not access anything except power on off. Brought back to the store and the manager would not take the unit back for an exchange or refund saying the TV was dropped. I emphasized that I did not drop the TV and with my IT consulting business installing over 40 TV's I never had a problem like this. I took the TV home and contacted Samsung customer support, who ere absolutely great. After troubleshooting the TV, the Samsung techs determined it was a firmware issue that was not cause by the TV being dropped or mishandled. and that I should return it back to Best Buy. I then brought the TV to another Best Buy store, explained the situation with the Customer Service Desk associate and got a refund for the TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      EasterBunny,

      We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Great TV beware of vertical shadow lines

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great overall however there is a vertical shadow line on the left side of the screen 3 months in and there’s no way to get it removed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super thin and powerful. With the add on a powerful soundbar your getting a experience of a lifetime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition with high resolution TV experience. Kids love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service tv is amazing very easy delivery on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV has an excellent screen picture and alternatives, including listening to music with the picture off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart television! Colors are true. Remote easy to use.

    I would recommend this to a friend