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Customer Ratings & Reviews

Your price for this item is $1,329.27
The comparable value price is $1,399.99

Customer reviews

Rating 4.8 out of 5 stars with 1512 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,512 reviews
  • Rated 5 out of 5 stars

    Beyond words

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv, thinner than i thought, easy to unpack and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Buy IT already!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy it’s a Sony! It’s OLED!! WHAT ARE YOU DOING JUST BUYONE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by Samsung rep and we are not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and Everyone in My Family and a long with my Friends are extremely pleased with my purchase of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting tv sound needs work. Still working out the odds and ends but not really any complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norman Stout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with sound setup for new TV and in-home tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased from Best Buy and they have good customer service and the TV is very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t hear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot hear the tv well suppose to be able to hear the people talking. I am elderly so I have problems with hearing so I would not like to say I do not recommend except for the people who have hearing issues. The tv also confuses me I really just want local channels without having to having cable I can’t even find that. But to a younger person I am sure they would love.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      KATHLEENG,

      We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. It's the largest that will fit in my wall, may be top big, but i love it anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv it was lil bit expensive but it’s worth it I love the video quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our tv. The sales guy was very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet tv. Got a good deal. Installation was pretty si.ple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear as a Bell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new OLED television. Its easy to use and the smart technology is appreciated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as it should be.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture needed a lot of adjusting. I am not happy with Spectrum and the television not totally working together, specially the volume.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great tv, terrible OS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing but the Samsung OS is very slow / buggy. buy a roku or firestick to go with it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung 65-Inch TV did not work out of the box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Samsung 65-Inch TV as an exchange for a defective LG 65-inchTV. After mounting on the wall and powering it on the screen was blank but the voice set-up prompt was active but the remote could not access anything except power on off. Brought back to the store and the manager would not take the unit back for an exchange or refund saying the TV was dropped. I emphasized that I did not drop the TV and with my IT consulting business installing over 40 TV's I never had a problem like this. I took the TV home and contacted Samsung customer support, who ere absolutely great. After troubleshooting the TV, the Samsung techs determined it was a firmware issue that was not cause by the TV being dropped or mishandled. and that I should return it back to Best Buy. I then brought the TV to another Best Buy store, explained the situation with the Customer Service Desk associate and got a refund for the TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      EasterBunny,

      We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever owned. Set-up was easy with a Samsung soundbar - plug and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales associate was knowledgeable and friendly. Our Geek Squad was informative and did a great installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The resolution is excellant and looks great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gorgeous TV

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gorgeous TV. You have to see it in person.

    I would recommend this to a friend