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Customer Ratings & Reviews

$1,697.99

Customer reviews

Rating 4.8 out of 5 stars with 1527 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,527 reviews
  • Rated 5 out of 5 stars

    Upgrade Samsung home entertainment system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team did an excellent job dealing with the challenging install of my new tv. The team had to reposition my wall mount and install front speakers on the wall with the tv. This was accomplished by 2 visits over the course of a week or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got a new smart TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance explaining difference in the TV'S Ion display and in my price range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy with my purchase, the delivery and installation was professional, I am always satisfied with my shopping experience with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OLED S90D

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, waited 5 years for this experience. Best deal for Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S95D OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup. Loving this Samsung OLED S90D so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection with one minor flaw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will keep it short and sweet. TV is amazing the one thing is HDR10+ content which is only on certain platforms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Care - Samsung S95D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos was excellent, he expedited the whole process of picking up my tv and even took it to my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. I am not too tech savvy but all the features were very easy to maneuver around and figure out. Movies look awesome and the XBox looked even better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1st Samsung Poor Experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture for 11 months 3 weeks. Loss the screen 1 week before factory warranty expired. Now waiting on service technician to come and see if it can be fixed. Screen comes on for a second and then shuts off with sound still running. I have other Samsung tv's over 16 years and still going, this is my first bad experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Lino the installer of my tv. He was very nice and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless in Maine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was flawless from start to finish. I was in and out in less than 25 minutes! Easy setup too!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy. Please see my 77” review too.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wrote a review about the 77” I also own. I had to return the first 65” because of display issues. The software is terrible. If you look up this TV, exact model in 77” my full review is there. The picture quality really is beautiful but it’s not so good that the software and non-user friendly interface is a deal breaker, trust me. The software is full of bugs. If you program — it’s like they put no error handling in the code and the screen goes black and the entire system crashes if input signal (like game mode or a PC using HDMI) connects. For this price and tier you can do better as far as interface, enjoyment and usability is concerned. Samsung likely won’t update firmware. This is a joke.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Deso20onXbox,

      It’s unfortunate to hear of the issues that have caused you to return your S90D TV. Your experience is very important to us and will be shared with our product team.

      Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and employees with a shout out to the delivery team who were exceptional in their care for the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable picture clarity.Ease of remote use too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind service. The worker new everything about all tvs! He helped me pick the best one :) Very demure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can only say that I am happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best investment I have made, better quality, I do not regret it, it was a good purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a very good TV, I already have this TV. In my opinion it worth it for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had great customer service. She answered every question we had. Great experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung the BEST in TVS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv , love all samsung products ! very clear and crisp display

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S90D TY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, I’d recommend turning off the intelligence, it can get annoying.

    I would recommend this to a friend
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