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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1535 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,535 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great support and awesome TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the TV and the price match guarantee. I had purchased the TV and the price dropped a few weeks later. I contacted support and the credited me with the difference. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New Samsung OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. Remote could use a PC (previous channel) button. Some features are hard to access. Buried to deep in the system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy birthday!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and product! Thank you. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT PICTURE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and deep Colors. Tye interface is easy to use and love the remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV for hte price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, beautiful colors and a great smart interface. I can talk about the sound as I have it running through a home theater system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture Quality for a Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The sharp colors and tones are amazing. So very glad I went up a size, The control is easy to get used to. I highly recommend Samsung TVs. They are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Televison

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Dark Vivid Colors!! Best Tv we have purchased!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television! Quality of picture is great and I’d recommend it to anyone wanting to have something you’ll binge watch in high def picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First Time OLED purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! The picture quality is amazing and it was very easy to set up all the smart features. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great mid-range TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV in the mid-range price point. Excellent picture. Easy setup. Great remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV. Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to use and charge remote. Very deep blacks. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been WITHOUT A DOUBT the best TV I have ever owned. Color is crystal clear, sound is good, easy of operation is smooth as can be. All in all great TV for the price. I would definitely recommend this TV to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung OLED tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable color with deep blacks from any viewing angle and easy to navigate remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Gen Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described on their site, and it was available in the store. They delivered it carefully, unpacked it and helped set up the legs to put it on the TV stand. After that, my son did all the necessary programming, etc to set it up. Great buy, very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top of the Line!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this has one of the best picture qualities I have ever seen. You can see the fine definition on a persons face during sports games!! The color definition and contrast is so vivid and bright ! I highly recommend this TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is exactly what we wanted, the store person was very knowledgeable and the Greek squad did a great job with installation and how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Oled qn65s90daf 65" tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv replaced a 4 year old Qled 60 tv. I thought the picture was good on that! This is the closest thing to real life yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware Blank Screen after 6 Months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was working great until it randomly went blank screen 6 months into the purchase, with no reason. it still ran in the background. The warranty process has been frustrating and I will be without a TV for 2 weeks. I have had multiple phone calls and need 2 service visits since they did not have all the parts to fix the problem the first time, even though I verified that they would. Basically the whole guts of the TV needed to be replaced, not just the main board. I still wonder if this will be an issue after the warranty ends because no support will be given. Best buy wipes their hands of the product after it is sold and Samsung has been frustrating with limited support. I also had to demount the TV myself since everyone refuses to help with that process without a high fee.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BlankTVScreen,

      We apologize for the screen issues you have experienced with your S90D TV and appreciate your patience as you await the arrival of parts for your upcoming service appointment.

      If you need assistance before or after your service, please don't hesitate to reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    oledsamsung tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greeat quality for the proce picture is clear from any angles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transaction. Excellent customer service. Good prices.

    I would recommend this to a friend