Customer Ratings & Reviews
- Model:
- QN65S90DAFXZA
- SKU:
- 12166422
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Great Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever owned. Set-up was easy with a Samsung soundbar - plug and play.
I would recommend this to a friendBest Buy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sales associate was knowledgeable and friendly. Our Geek Squad was informative and did a great installation.
I would recommend this to a friendgreat tv, terrible OS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is amazing but the Samsung OS is very slow / buggy. buy a roku or firestick to go with it
I would recommend this to a friendSamsung 65-Inch TV did not work out of the box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Samsung 65-Inch TV as an exchange for a defective LG 65-inchTV. After mounting on the wall and powering it on the screen was blank but the voice set-up prompt was active but the remote could not access anything except power on off. Brought back to the store and the manager would not take the unit back for an exchange or refund saying the TV was dropped. I emphasized that I did not drop the TV and with my IT consulting business installing over 40 TV's I never had a problem like this. I took the TV home and contacted Samsung customer support, who ere absolutely great. After troubleshooting the TV, the Samsung techs determined it was a firmware issue that was not cause by the TV being dropped or mishandled. and that I should return it back to Best Buy. I then brought the TV to another Best Buy store, explained the situation with the Customer Service Desk associate and got a refund for the TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EasterBunny,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Torn between C4 and S90D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money. I was between this and the LG C4. I am glad with my choice.
I would recommend this to a friendMy OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The resolution is excellant and looks great.
I would recommend this to a friendNew TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Love our new TV. Service was excellent during setup and on return visits for a couple of minor tweaks.
I would recommend this to a friend
Gorgeous TV
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a gorgeous TV. You have to see it in person.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this TV in my bedroom and I love it. It looks awesome.
I would recommend this to a friendSamsung replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the same model and included a 5yr warranty
I would recommend this to a friendBusy day still got help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing experience would recommend 10/10
I would recommend this to a friendSamsung S90D review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Shows great! Very detailed. Just wish it had Dolby vision
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Staff was great . Set up was easy too . From beginning to end flawless.
I would recommend this to a friendOur Christmas gift to each other
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv. Garrett was very helpful. Even though he’s not much of a football fan lol
I would recommend this to a friendGreat Sales and Delivery Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and on time delivery. Knowledgable salesperson who spent as much time as we liked.
I would recommend this to a friendDo it for the vine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good gaming tv if I have to say for my self
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with my tv. In fact all of my tv's are Samsung.
I would recommend this to a friendSamsung OLED does not disappoint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome clarity. This tv is easy to operate and parental controls are great.
I would recommend this to a friendGreat TV beware of vertical shadow lines
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great overall however there is a vertical shadow line on the left side of the screen 3 months in and there’s no way to get it removed
No, I would not recommend this to a friendSound issue.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but the sound sometimes is garbled like it’s underwater. Tech support says to unplug for a minute and replug and the issue gets fixed but then it just eventually happens again. I’ve had it for 6 months and it started after having it for 2 months….
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gigi,
It’s unfortunate to hear you’re experiencing issues with your TV. Please give us the opportunity to gather additional information from you so we can isolate this issue and provide steps towards a resolution. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist