Customer Ratings & Reviews
- Model:
- QN65S90DAFXZA
- SKU:
- 6576598
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)'s exceptional picture quality, including its OLED quality, brightness, and deep black levels. The TV's sleek design and easy setup process are also well-received. While the viewing angle is appreciated, some users have noted concerns regarding the remote control's weight, the user interface, the TV's weight, and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Disappointed customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's broke.... been waiting for a month for the new one. Not happy with Samsung or Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobertM,
Thank you for sharing your review, and we’re sorry to hear that your experience was not up to standard. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
No solution from geek squad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First tv was defective , got a second new tv technician who installed tv was wrong i physical went to best buy told geek squad my problem with no solution call spectrum they fix my problem no thanks to geek squad i will not recommend best buy to no one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .VictoriaQ,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
SAMSUNG REP MISSLEADING, POOR CUST SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PUSHED INTO THIS BY THE SAMSUNG GUY. HATED IT. NOT WHAT WE CAME FOR
No, I would not recommend this to a friendBrand response from Samsung
Posted .JoyceA,
Thank you for sharing your experience with us. Samsung is dedicated to delivering the highest quality product experience, value, and service. We'd love to know more about your shopping experience and your feelings about the S90D TV. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
bad tv experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bad tv no good sound up and down ,just not a good tv, give it back and instead got a sony , and very happy with it
No, I would not recommend this to a friendBrand response from Samsung
Posted .SylvainM,
It’s unfortunate to hear of the issues that have caused you to return your S90D TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing. For example, it's likely some sound settings like Adaptive Volume just needed to be disabled to prevent volume fluctuations.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
John l
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps freezing up durning the prporams. Needs to be returned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JohnL,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your S90D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
First Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased yesterday 5/6/25. Easy setup. The picture is fantastic. Sound quality was a big reason I purchased this TV. I read numerous forums that said sound quality was great. I have to disagree. Also, why must I turn the sound up to level 35+ to be able to get clear audio for what I am watching? I am replacing a 60 inch Sharp Aquos that I purchased on 12/20/14. That TV has been very good to me over the years and still works flawlessly. The 10 year old Sharp has a refresh rate of 240Hz. This Samsung has a refresh rate of 120Hz. I guess they don't make them like they used to. No equalizer adjustments on the Samsung either. I'm new to Samsung TVs. I'm very open minded about this one. Thanks
I would recommend this to a friend - Pros mentioned:Oled quality, Picture quality
Samsungs Beast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can't Beat that OLED screen!!! Samsung delivers a True beast with this phenomenal Tv..Picture quality is on another level.. Everything just ran smooth as butter for me out of the box! If you want the Best this is it!! Gamers will not be disappointed Stop waiting and Buy it Now
I would recommend this to a friend - Pros mentioned:Picture quality
Not given incentives for this, and still 5 stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is amazing. For the price, there's currently no better TV available in OLED. Only knock is that Samsung doesn't support hdr10+. This is a knock on Samsung as a company. Just pay to use the stuff, and give is the undeniably best OLED on the market. Just dumb really on their part, but other than that they made a really great tv for a really great value! Also great for gaming!!
I would recommend this to a friend - Pros mentioned:Picture quality
AMAZING! Meets all the expectations set by LG!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, simple remote, and all the connected services you can ask for! I also own an LG CX, and can easily say samsung has done just as well. The only thing LG has over this model is g-sync, but i dont game on PC and its now in the 2025 models.
I would recommend this to a friend - Pros mentioned:Oled quality, Picture quality
48"" Samsung Oled S90 Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung oled s90 tv. The picture is awesome! The setup was easy,123. Would definitely recommend.
I would recommend this to a friend Great TV-Just don't buy it from Best Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great. Service from Best Buy is horrible! Got $130 in rewards certificates and tried to use for purchase of a sound bar. Ordered an "open box/excellent condition" item which had no box and missing remote. Useless! Best Buy took away the reward certificates since I had used them!!!
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Connectivity
Great Picture - Terrible Interface
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is fantastic. I bought this to connect to a PC computer for watching movies. The visual is great! The Samsung control system is terrible. I initially tried to use it for direct connection to Amazon Prime. That is the only thing I wanted to use. It has so much bloat for unrelated garbage and so little in ability to view my selection of movies that I decided to only use the TV as a second monitor on my PC and watch movies that way. Now the problem is that the TV decides to abort its second monitor duty when my PC goes into sleep mode. I am forced to reconfigure it as second monitor every time. I don't have this type of problem with my other displays, so it is definitely a TV configuration problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JeffA,
Thank you for sharing your thoughts on the interface, as well as performance with your PC. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Black level, Picture quality
Great OLED TV at a great price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture -brigbt colors, dark darks, and great motion. Easy set up.
I would recommend this to a friend - Pros mentioned:Picture quality
beautiful picture, not recognizing local XBox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a beautiful picture. Generally, setup has been fairly easy. However, since this TV includes XBox software built in, I am still having issues with getting my local XBox One working correctly. The TV seems to favor the online XBox software, so the hand controllers aren't recognized when trying to start the local XBox One.
I would recommend this to a friend - Pros mentioned:Picture quality
Impeccable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is all around great. The delivery service from Best Buy was fantastic. They texted me to confirm the delivery day etc etc. This TV provides a great picture with pretty good sound even without a sound bar. It is easy to set up and use. I'm so impressed. From inky blacks to stunning pictures. Best tv I've ever owned. Five stars!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Far better than anticipated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high expectations when purchasing this TV due to the abundance of great reviews and holy moly did this TV surpass my expectations! Colors are vibrant, picture quality is very sharp and detailed, and the TV audio is very nice. Would highly recommend this TV to others!
I would recommend this to a friend - Pros mentioned:Picture quality
Big S
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, excellent picture and sound quality. Bought it on sale and got every penny's worth plus more. My only gripe is that all the functions could not be picked up by my FIOS remote and I have to use two remotes to operate the TV. Otherwise, easy set up and no complaints at all about the porduct.
I would recommend this to a friend - Pros mentioned:Picture quality
Just awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect picture. Easy to set up. Not too heavy. Would buy another one
I would recommend this to a friend Good choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second buy. On for the living room and one for the bedroom
I would recommend this to a friendDon't know what a title is
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and lots of options. The remote is not what I was expecting
I would recommend this to a friend