Customer Ratings & Reviews
- Model:
- QN65S94BDFXZA
- |
- SKU:
- 6545810
Customer reviews
Rating 4.7 out of 5 stars with 165 reviews
(165 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 65” Class S94BD OLED 4K UHD Smart Tizen TV's picture quality as amazing, with vibrant colors and sharp images. They also appreciate its color accuracy and brightness. While some customers find the price reasonable, others wish it supported Dolby Vision.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
BRILLIANT PICTURE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is beyond crystal clear!! OLED technology is brilliant. I sell Cadillac and they use OLED in their infotainment screens.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The OLED definitely has a very sharp picture. We used to have a NEO QLED, which was nice, but this one is better.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and sound. Overall happy with current product.
I would recommend this to a friend Rated 1 out of 5 stars
Jerked around
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buys customer service is horrendous, baited me into a purchase. Said they would honor ther $1399 holiday sale price 24 hours after the sale was taken down. sent me a Link in email to purchase at full price but was told they would fix the price. been getting bounched around threw 5 employees saying theres no record of the previous online associate approval. Well she sent me the link to purchases it. This is honestly a joke with ur price match and everything. always a issue with best buy. spend two full days dealing with employees and being bounced around. all over a $200 dollar credit. How can you not see what associate sent me the link or previous chat history besides the ones that were after the purchase? Does ur email not link to associates? So much for a deal. Honestly hate doing business with best buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichaelS,
Please know you are leaving a review and 1-star rating for the 65" S94BD TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the S94BD TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 1 out of 5 stars
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died in less than 2 months. Avoid product. Waited years for a new tv and now this
No, I would not recommend this to a friendBrand response from Samsung
Posted .George,
It’s unfortunate to hear of your experience with Samsung’s S94BD TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist








