Customer Ratings & Reviews

I guess I am not surprising anyone with this review but the TV is next level. Came from a Sony X900F and it is a world of difference. Both movies and gaming are next level. The current sale is nuts so it is worth every penny.

This is the best quality picture of any TV I have ever seen. Great for streaming live sports, great for movies, excellent for video games. It even has a game mode when you change the input to a gaming console where it eliminates lag and enhances the picture.

After two weeks of home use, we are now changing it out for a Sony Bravia xr80k OLED tv. Why? We believe, after one problem after another every day, the Samsung 1st gen oled is either defective or generally falls short of the bright colors, sharpness and contrast we would expect in this price range. And numerous features/settings makes it almost impossible to calibrate the tv for better picture without a professional technician. This unit is definitely not “take out of the box, plug & play.” Tizen OS is awkward; picture playing in the background while trying to navigate menus is a distraction and remote control is inadequate. We were also not impressed with the TotalTech Geek Squad installation. Two individuals came to our house, disconnected the older Samsung, installed the S95B with a high end Samsung sound bar and basically handed us the remote with no instructions, manuals nor simple clean up. My wife and I were left trying to figure out how to operate Samsung’s first venture into oled tv with only an extensive owner’s manual on the internet to go by. Eventually, we had to call in another technician a week later on another problem only to learn from him that the installers did not apply the proper settings between the tv and sound bar. In short, the combination of problems with Samsung’s S95B, lack of technical guidance from installers and a technical support help desk that transferred me to FOUR different individuals with broken English soured our experience with this unit and Best Buy’s TotalTech support plan and installers. Hopefully, Sony’s Bravia XR A80K oled (4th/5th gen) upcoming installation will rectify all of the initial Samsung S95B oled and Best Buy’s TotalTech installation/tech support shortcomings.

Great Oled tv. Colors are bright, great deep black levels. I was told no burn in on the newer Oled’s, hope that’s the case. My LG had terrible burn in after 4 years.

I can’t tell how happy I’m after almost one year of use. This TV is great for sports, movie and gaming too. The UI is not the best but responsive. The built in sound is fine. Overall is great buy!

Best tv I ever bought. This was my first Samsung tv, and I"m thrilled with it.

Great tv! The picture is incredible and the sound is pretty good on its own. Compared to other tvs that I have, the picture on this one is in a league of its own.

This television has been great!! We have a wall of windows about 12 feet from the television and we experience no glare! Sound is great as well as the picture.

This TV has been absolutely amazing, from its crystal clear images, amazing quality. This is also my very first OLED TV and im extremely happy with my purchase, watching movies and playing games have never looked or felt better.

Amazing TV. Gorgeous colors, the QD Oled really pops. Amazing for gaming and movies

After wasting time buying it through Samsung. Got it set up and such a big upgrade from using a QLED. Plus not having to deal with battery’s for the remote is beautiful

Immaculate picture, I would give it 5 stars if not for the fact that I had to buy a sound bar. This tv is in a 15x15 bedroom and without the sound bar we were having to crank the volume just to hear it. We love the picture but not the sound!

We are very pleased with this TV and happy that Consumer Reports pointed us in its direction. The picture quality is amazing. This is my first Samsung TV and the learning curve was minimal and intuitive. We love it and highly recommend it to anyone.

The quality of image is amazing, it comes with a solar control so you don't need batteries. The only con is the TV interface is a little bit slow, but it is the same in all the TVs I've been tested

The clarity of the picture and the sound quality is excellent. We don't use our sound bar anymore because the TV sound quality is excellent. It is very easy to cast from my phone as well

GREAT PICTURE, LOUSY INTERFACE. I really enjoy the picture quality, but man, this TV is not easy to use. It doesnt have google cast abilities, although it has a button for google voice assistant? I have my xbox series X hooked up to it and it will automatically turn on my xbox through the anynet+ feature (that needs to be on because I use a Sonos soundbar)... I cant isolate which devices it is turning on when I boot the TV up. Switching interfaces is a pain, finding apps is a pain. I really wish I did more research on this brands platform before committing to it. Check out Sony or LG, I have heard better things.

The picture quality is incredible, and the sound is also very good. I won't need a sound bar with this TV. However, I really do not like the remote control. It is narrow, has a slick finish and will be easy to drop. Also, the volume control is awkward as it shares the same button as the mute. It's hard to believe that Samsung can offer such a high end TV with a poorly designed remote control.

Everything I had hoped. From picture quality to performance. The best OLED i have ever purchased. Only drawback the app interface but if thats the only problem then i think youre doing well.

Looks so good and for a stock sound system its great bang for your buck. I have a sureound sound but sometimes when the kids watch their shows the stock sound is good enough. Highly recommend for the value!

Great resolution and everything but the software kinda sucks to be honest. Comparing to a $400 roku tv that feels very snappy, the samsung's software is very slow and glitchy. Half the time there is a great lag between the input response and what actually happens on the screen. Not worth 2k imo... It is not great for certain apps as well. Sometimes I just want to listen to music and put up lyrics on spotify but the tv screen continually turns off randomly and goes to sleep. The audio continues but the screen turns off after 2 minutes. If I had known these issues before I got it, I would've decided to go for a different one. The screen is great and everything but its frustrating when you can't really control it.