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Customer Ratings & Reviews

Model:
QN65S95BAFXZA
SKU:
6502215
Your price for this item is $1,699.99
Clearance
The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1555 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality, vibrant colors, and impressive gaming experience of the 65” Class S95B OLED 4K Smart Tizen TV. They appreciate the great sound quality and sleek design of the TV. However, some customers have expressed concerns about the remote control's battery life and the occasional lag in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,555 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    7 weeks of beauty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a beautiful TV til it wasn't. It worked for 7 weeks and then the blue screen of death. Samsung is currently trying to fix it, not replace. I was hopeful that it would last a bit longer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BigJram,

      It’s unfortunate to hear of the power issues you’ve experienced with your S95B TV, and we greatly appreciate your patience while waiting for your service appointment.

      Should you have any questions after your service is complete, Samsung is here for you. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung 65" OLED 4K SMART TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is an excellent product with vibrant colors, crystal clear picture quality and a host of SMART features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great picture, slow rasps from customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, beautiful colors. Only got 4 stars because remote did not work out of the box and took almost 2 weeks to get a new one from Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful bright picture. Had an lg c1 that started to have audio issues. Traded in in for the lg c2 and had the same audio problems. Traded it in for the s95b and couldnt be any happier. The picture on this is much brighter. Also no longer had the audio issues i was having with the lg. Can't go wrong with either tv but i think the s95b is better because it gets brighter than the lg does.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Great image quality, poor operating system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! It has excellent image quality and the setup was very easy. Google TV works fairly well as well. Sometimes the OS locks up and it can pause for a moment. This is the biggest detractor to the TV. I wish the operating system ran smoother and didn’t hang up as much. As a TV though it’s image more than makes up for the slow system.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Stevo999,

      It's great to hear setup was a breeze and that you're enjoying the image quality of your S95B TV! We appreciate your feedback on the OS performance, and we as that you make sure you've got the latest firmware updates installed. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    A beautiful TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful TV. Crisp picture. wonderful colors. A nice premium TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Avid Viewer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivid Picture …. Great Clarity …. Color Very Sharp !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this a couple years back and it still has been a great tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the highest for oled by Samsung . The only thing that bothers me is the optical output needs to be turn on every time when hooked up to receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Clear clear clear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are bold, blacks are black. The picture is crisp. Great TV! Looks great wall mounted. Slender profile.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture. The Colors POP on this tv. This is my fifth Samsung TV, and it definitely is the best one so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say other than i love this TV. Works great with my ps5 and pc. Tizen has even improved and is less laggy.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great color/picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very thin and has amazing colors and picture. I’m very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Very Pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality with very good picture and brightness. Well worth the money. Thanks again Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Clear picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a couple weeks now but love it so far. Picture is super clear and colors are vivid..

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great buy show terrific picture colors great and no matter if room dark or plenty of light it adjust to it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    amazing tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding picture quality. bright and vibrant would recommend this product highly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Tv thickness

    Rated 2 out of 5 stars

    TV turns off and on during Playstation5 gameplay!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the S95B from BestBuy to experience 120Hz/VRR gaming with my Playstation5. The picture is amazing and bright, with minimal reflection. But...when I am playing PS5 videogames with 120Hz/VRR, the TV turns itself off and back on. It's not the PS5, that stays on, but the TV turns off, then turns back on again. I checked forums and others have experienced the same thing. It's better when I turn off 120Hz and VRR, but it still sometimes happens, just less often! I first arranged to have the TV exchanged for another S95B, but several things gave me pause: * concerns about experiencing the same problem; * the TV is so thin I worry about bending it just in the course of normal use (I have it on a stand with a post), it is actually TOO thin; * the Tizen interface is sluggish and overly busy; * forced firmware updates from Samsung have nerfed the brightness (and if the TV is connected to the internet, you can't refuse the updates, they happen automatically, even if you've checked the 'Update manually' button), so much that several reviewers have adjusted their ratings downward as a result; * this is Samsung's first QLED, I feel like it's on the 'bleeding' edge, I worry about additional issues popping up. I am exchanging it for an LG G2, I've checked it out and feel much more comfortable with it and its 5 year warranty. I'm glad Samsung is getting into the QLED business (good competition for LG and Sony), I'm going to be looking to see what the next iteration looks like. I just don't think they have it down yet, at least not as far as I am concerned.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JosephB,

      We appreciate you sharing your experience with Samsung's S95B TV. If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and to work towards a solution.

      You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      We hope to hear from you.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    65" Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is going pretty good. We had some issues this past weekend. We were watching a movie on Samsung Plus and during the movie it went to a commercial, but when itcame back on and a new movie was starting

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    voicing out of sync

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as much of a mesmerizing picture as i would of expected like from previous samsung tv's...on some of the older tv's when i watched a movie it looked like a soap opera or they were performing on stage. i could deal without it,but i cannot deal with out of sync voicing.... the voicing does not match its absurd, what could be an excuse for that are you kidding me isnt this suppose to be an OLED product one of the top of the line makes and voicings out of sync...ive checked and seen youtube videos that confirm this

    No, I would not recommend this to a friend