Customer Ratings & Reviews
- Model:
- QN65S95BAFXZA
- SKU:
- 6502215
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality, vibrant colors, and impressive gaming experience of the 65” Class S95B OLED 4K Smart Tizen TV. They appreciate the great sound quality and sleek design of the TV. However, some customers have expressed concerns about the remote control's battery life and the occasional lag in the operating system.
This summary was generated by AI based on customer reviews.
Sound Bar issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great but doesn’t seem to work well with the Samsung Sound bar. I will be calling Geek Squad for help. Thank you
I would recommend this to a friend- Pros mentioned:Picture quality
Great Picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture! Menu processing selection is slow at times.
I would recommend this to a friend - Pros mentioned:Color
Great for bright rooms good detail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has good brighness and detail with great background depth
I would recommend this to a friend Omg what a picture!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to upgrade my standard led tv to an OLED. I kinda have my heart set on an LG until I started reading reviews, and with my living room having an 8 foot sliding glass door I wanted something that could be a bit brighter. This tv works perfectly. Beyond thrilled with this purchase.
I would recommend this to a friendNot Happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought the 1st unit Dec 5th, installed Dec 21st, lasted one week, Did the return and the 2nd unit was delivered and would not even turn on. Third time is the charm or the bust for me. Third unit to be delivered and installed on Jan 18, shameful amount of time to get a working TV. You cannot imagine the time I spent on the phone with Best Buy folks during this time trying to get things right. The time I spent waiting at home in the return and delivery process. Buying a TV that works should not be such a hassle. I bought at Best Buy specifically to avoid this very thing!! Am I happy with the way this turned out, you be the judge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobertB,
It’s unfortunate to hear that your initial experience with Samsung’s S95B TV fell short of expectations. I also want to thank you for giving us a chance to make things right, and we greatly appreciate your patience in having deal with the inconvenience of an exchange.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Ease of use
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Remote a little flimsy and not intuitive
I would recommend this to a friend - Cons mentioned:Reliability
It last 2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke in almost two years after I bought it. It also came with the 24 month protection but apparently if you cancel ur Best Buy account, they also cancel the guaranty…….im going to have to pay over $500 to repair it
No, I would not recommend this to a friend AVOID!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AVOID until the OS is actually operable. Everything great about this tv is completely overshadowed by the fact that the OS literally is absolutely cracked and barely works, you WILL be frustrated trying to navigate the: menu, settings and sometimes even just trying to open an app because the OS is THAT bad!! Please watch a YT review before purchasing this tv
No, I would not recommend this to a friendBest TV ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV that I have owned. The picture clarity is almost 3 dimensional and so life like. It transforms your experience not only with new movies and shows but old tv shows and movies really come to life. I can’t wait to buy another one for another room
I would recommend this to a friend- Pros mentioned:Gaming
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaminggggggggggggggggggggggggggggggggggg
I would recommend this to a friend Incredible!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is incredible! The home screen allows switching between source inputs and works incredibly well with my SONOS Arc sound bar and SONOS subwoofer. Only speakers needed in my small condo.
I would recommend this to a friendMy Samsung 65” looks great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an easy, simple process from start to finish. Everyone was extremely helpful - especially when loading it into my car. Definitely recommend Best Buy.
I would recommend this to a friendSamsung OLED 65
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live the Samsung and Sony. Their quality better, always have issue with the LG. The thing that set the Samsung a prt id how the color adjust depending in the lighting in the room. I own two Sony Oled and a LG. But Samsung seems to be the better of the 3
I would recommend this to a friendSamsung OLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to complain about, this TV is awesome IMO. We tend to buy on the higher side and keep our purchases for a bit longer period of time than most perhaps before upgrading to the newer technology. No regrets, we are enjoying our new TV and the new sound bar!!
I would recommend this to a friendNot recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not overly impressed with the tv. Pictures is extremely bright somewat blurry.
No, I would not recommend this to a friendFirst OLED Purchased.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was our first OLED that we purchased. After playing around with the picture settings...I finally found the perfect settings and have to say.... this TV delivered. Plus we couldn't pass on a $1000 off for this TV. Great deal!
I would recommend this to a friend- Pros mentioned:Picture quality
Terrible audio lip synch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a beautiful picture but the big disappointment with the audio lip synch. Have tried all audio settings on tv and on soundbar to no avail. Contacted Samsung, but they were no help. Considering just returning the tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Katzmandu,
We’re sorry to hear of the lip sync issues you're noticing, as well as with customer service not being able to resolve this. We want to make this right for you and ask that you reach us again for further assistance with troubleshooting. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
TV Mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. The buying experience and the in home installation went very well. Too tech people were very professional and knowledgeable. They took the time to download apps and made sure they would open. I would recommend them to everyone
I would recommend this to a friendDefaults to TV speaker sound output.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this TV and I will be returning mine. This TV will default to the TV speakers every time you turn it on. It’s not a setting, I called tech support and they confirmed that it what it does. Also, there are Samsung help forums that indicate that this occurred after a firmware update in July 2022. It does not matter if your equipment is connect any input, the sound output will always return to the built-in speakers. There is nothing you can do to change it, no settings.
No, I would not recommend this to a friend- Pros mentioned:Color
Samsung updates are getting worse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason I got the Samsung was for the brightness. Power went out and it forced updated and nerfed the nits and my return just ended! Still looks great but now I’m wondering if I should have saved $1500 and went with the LG C1.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cody,
It's unfortunate to hear you're not fully satisfied with Samsung's S95B TV. To address your brightness issue, please try the below troubleshooting steps:
1) Ensure your S95B TV's firmware is up to date with version 1304.1, which includes picture quality and performance updates. You can check firmware by going to: Home > Menu > Settings > Support > Software Update.
2) Disable some of the TV's energy efficiency functions, as these will automatically adjust your picture and may be causing your screen to appear darker than preferred.
3) Check to see if Contrast Enhancer has been enabled. This setting automatically adjusts your TV's brightness. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings > Contrast Enhancer
a. If Contrast Enhancer hasn’t been enabled, please see if Brightness Optimization, Brightness Reduction, or Motion Lighting have been enabled and disable them. Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
I hope these tips help.
Should you need further assistance, please call us at 1-800-SAMSUNG (ask for TVs), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist